Compare Close and HubSpot Sales Hub 
At a Glance
Market Segments
Small-Business (77.9% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$19.00 1 User Per Month
$0.00
Close
Star Rating
(1,621)4.7 out of 5
Market Segments
Small-Business (77.9% of reviews)
Entry-Level Pricing
$19.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(12,209)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Close excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 9.0, while HubSpot Sales Hub trails slightly at 8.5. Reviewers mention that Close's intuitive interface makes it easier to track sales opportunities effectively.
- Reviewers mention that Close offers superior Email Marketing capabilities, especially in Sending Outbound Emails with a score of 9.3 compared to HubSpot's 8.8. Users say that the email deliverability features in Close are particularly robust, ensuring higher open rates.
- G2 users highlight Close's Lead Qualification features, scoring 8.7, which is slightly better than HubSpot's 8.6. Users report that Close's lead scoring system is more precise, allowing for better prioritization of leads.
- Users on G2 mention that Close shines in Text Messaging functionalities, particularly in Two-Way Text Messaging with a score of 9.2, while HubSpot's score is lower at 8.7. Reviewers say that Close's SMS capabilities are seamless and enhance customer engagement.
- Reviewers mention that Close's Performance and Reliability is rated at 9.0, significantly higher than HubSpot's 8.6. Users report that Close's system is consistently reliable, which is crucial for maintaining sales momentum.
- Users say that Close's Quality of Support is rated at 9.3, compared to HubSpot's 8.6. Reviewers mention that Close's customer support is responsive and knowledgeable, making it easier to resolve issues quickly.
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Pricing
Entry-Level Pricing
Close
Base
$19.00
1 User Per Month
Close's Base license is $19 per user, per month. Avoid missed deals with a single source of truth to manage accounts, contacts, and pipeline.
- 1 user included
- Unlimited Leads
- Unlimited Contacts
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Close
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.0
1,444
8.6
9,160
Ease of Use
9.2
1,472
8.7
9,579
Ease of Setup
9.0
824
8.4
3,635
Ease of Admin
9.0
488
8.6
2,912
Quality of Support
9.2
1,292
8.6
8,256
Has the product been a good partner in doing business?
9.3
481
8.8
2,868
Product Direction (% positive)
9.6
1,451
8.7
8,741
Features by Category
Sales Force Automation
9.0
1122
|
Verified
8.7
5640
|
Verified
Feature Not Available
Feature Not Available
9.0
1127
|
Verified
8.5
5492
|
Verified
9.0
1153
|
Verified
8.5
5690
|
Verified
8.2
945
7.8
3813
|
Verified
9.0
1078
|
Verified
8.5
4664
|
Verified
8.3
903
7.8
2876
|
Verified
8.1
910
7.9
2785
|
Verified
8.3
942
8.2
2079
Marketing Automation
8.6
1036
8.7
5005
|
Verified
8.5
1000
8.5
4681
|
Verified
9.2
1114
8.8
4811
|
Verified
8.1
923
8.2
4078
|
Verified
Customer Support
8.6
1005
|
Verified
8.3
3271
|
Verified
8.6
1019
|
Verified
8.2
2105
8.7
1050
|
Verified
8.5
2935
|
Verified
8.6
1043
|
Verified
8.1
2927
|
Verified
8.5
993
|
Verified
8.3
3164
|
Verified
Reporting & Analytics
8.6
1056
|
Verified
8.2
5398
|
Verified
8.7
1079
|
Verified
8.4
5754
|
Verified
8.1
945
8.0
3939
|
Verified
Mobile & Social
8.1
878
8.0
3471
|
Verified
7.7
900
8.2
2126
|
Verified
8.1
887
7.7
3791
|
Verified
Platform
8.6
980
|
Verified
8.0
2543
|
Verified
8.7
995
|
Verified
8.3
2157
|
Verified
8.8
984
8.5
2619
|
Verified
8.4
911
8.2
1938
|
Verified
7.9
863
|
Verified
7.6
1637
8.2
891
8.0
2235
|
Verified
9.0
999
|
Verified
8.7
2628
|
Verified
8.4
912
8.1
1335
Integration
8.8
938
|
Verified
8.4
1973
|
Verified
8.6
944
|
Verified
8.2
2079
|
Verified
8.4
881
|
Verified
8.2
1944
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
8.9
421
Not enough data
9.0
431
Not enough data
8.9
419
Not enough data
9.2
446
Not enough data
9.3
461
Not enough data
9.0
430
Not enough data
8.7
412
Not enough data
8.8
402
Not enough data
8.2
361
Not enough data
Reporting & Analytics
8.0
377
Not enough data
9.0
427
Not enough data
Platform
9.0
404
Not enough data
8.5
360
Not enough data
9.2
414
Not enough data
Generative AI
Feature Not Available
Not enough data
8.1
271
Not enough data
Integration
9.0
390
Not enough data
8.7
375
Not enough data
8.7
360
Not enough data
9.0
374
Not enough data
8.0
335
Not enough data
8.0
331
Not enough data
Configuration
Not enough data
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Not enough data
9.1
70
Pricing
Not enough data
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Quoting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
64
Not enough data
9.1
62
Not enough data
9.2
64
Admin
Not enough data
Feature Not Available
Not enough data
7.9
198
Not enough data
8.5
266
Not enough data
8.3
238
Channels
Not enough data
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
284
Not enough data
8.3
227
Not enough data
8.4
199
Not enough data
8.7
285
Not enough data
8.6
274
Not enough data
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.8
115
8.4
480
8.6
115
8.6
576
9.0
121
8.9
603
8.6
115
8.9
610
Organization
9.2
116
9.0
632
8.7
113
8.8
618
8.8
115
8.7
556
Performance Analysis
8.1
111
8.4
511
8.8
116
8.8
619
Sales Analysis
8.2
118
8.5
516
8.5
116
8.8
571
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Integrated Workflows
9.0
144
8.9
1357
9.0
147
9.0
1398
8.8
138
8.3
1173
8.5
138
8.3
1078
9.0
142
8.9
1250
8.9
146
8.8
1111
8.8
144
8.6
1043
Repeatability and Reportability
8.5
140
8.6
1214
8.9
142
8.8
1278
8.7
133
8.6
1254
8.1
133
8.2
1134
7.3
131
Feature Not Available
AI and Automation
8.1
125
8.4
988
7.9
128
8.3
957
8.0
123
8.3
945
7.7
131
7.9
828
7.5
129
7.8
775
Generative AI
7.6
128
Feature Not Available
Dialing Options
9.0
73
Not enough data
9.1
73
Not enough data
9.1
70
Not enough data
Agent Tools
8.6
69
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
9.5
71
Not enough data
Automation
8.5
66
Not enough data
8.3
68
Not enough data
8.0
66
Not enough data
8.0
66
Not enough data
8.9
66
Not enough data
Call Analytics
Not enough data
8.3
261
Not enough data
8.0
229
Not enough data
8.2
239
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.7
204
Not enough data
7.9
214
Generative AI
Not enough data
Feature Not Available
Customer Requirements
Not enough data
8.7
181
Not enough data
8.8
172
Not enough data
8.5
173
Contracts
Not enough data
8.7
159
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Revenue
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Text Messaging
8.7
230
|
Verified
Not enough data
9.2
253
|
Verified
Not enough data
9.3
248
|
Verified
Not enough data
8.7
233
|
Verified
Not enough data
8.3
218
Not enough data
8.6
223
Not enough data
8.8
223
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
246
|
Verified
Not enough data
9.1
243
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
230
|
Verified
Not enough data
Channels
8.3
65
Not enough data
8.3
67
Not enough data
7.5
66
Not enough data
Design
8.3
67
Not enough data
7.4
65
Not enough data
8.7
66
Not enough data
8.7
66
Not enough data
8.9
65
Not enough data
Generative AI
8.1
63
Not enough data
8.6
64
Not enough data
Platform
8.2
18
Not enough data
9.0
18
Not enough data
8.8
18
Not enough data
8.7
18
Not enough data
9.1
18
Not enough data
7.9
18
Not enough data
8.4
18
Not enough data
Generative AI
9.0
17
Not enough data
Workforce Management
9.1
18
Not enough data
8.8
18
Not enough data
Administrative
9.6
19
Not enough data
8.8
19
Not enough data
Integrations
Not enough data
8.4
432
Not enough data
9.1
626
Not enough data
8.5
497
Not enough data
8.6
486
Not enough data
7.9
401
Branding & Customizatio
Not enough data
8.6
536
Not enough data
8.8
556
Not enough data
8.5
481
Automatic Rules & Configurations
Not enough data
8.8
532
Not enough data
8.9
540
Not enough data
8.5
498
Generative AI
Not enough data
Feature Not Available
Data Sourcing
8.4
115
8.4
1164
8.6
113
8.5
1235
8.4
114
8.3
1106
8.7
117
8.7
1361
8.5
112
8.4
1200
Predictive Analytics
8.5
113
8.2
1161
8.6
114
8.2
1122
8.2
111
7.9
953
8.3
113
8.0
1083
Sales Management
9.0
115
8.8
1376
8.1
114
8.0
1067
8.7
111
8.5
1228
9.1
115
8.9
1438
Content Management
Not enough data
8.4
686
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
698
Not enough data
8.4
685
Analytics
Not enough data
8.5
763
Not enough data
8.5
767
Not enough data
8.5
710
Not enough data
8.3
687
Presentation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Basic Communication
9.8
22
Not enough data
6.7
22
Not enough data
8.5
22
Not enough data
6.2
21
Not enough data
7.3
20
Not enough data
8.7
20
Not enough data
Access
8.6
20
Not enough data
8.2
19
Not enough data
9.4
18
Not enough data
Advanced Features
6.9
20
Not enough data
7.1
20
Not enough data
9.7
20
Not enough data
Calling
9.2
600
8.6
1089
Feature Not Available
8.2
883
8.9
582
8.6
1052
9.3
596
8.7
1082
Contacts
8.8
592
8.7
1156
8.7
555
8.5
1000
9.0
591
8.7
1061
Insights
9.3
613
9.1
1246
9.0
569
8.7
1089
8.7
531
Feature Not Available
9.0
590
Feature Not Available
8.8
569
8.5
994
Analytics
8.6
430
8.7
1883
Feature Not Available
8.8
1876
Feature Not Available
Feature Not Available
Customizations
9.0
437
8.9
1927
9.2
437
8.9
1927
8.8
462
8.8
2020
8.6
419
Feature Not Available
9.1
460
8.9
2005
Generative AI
Feature Not Available
Feature Not Available
Incentives
Not enough data
8.1
636
Not enough data
8.3
713
|
Verified
Not enough data
7.8
584
|
Verified
Not enough data
8.5
808
Personalization
Not enough data
8.5
830
Not enough data
8.6
957
|
Verified
Not enough data
8.9
1056
|
Verified
Not enough data
8.6
852
|
Verified
Administrative
Not enough data
8.7
887
|
Verified
Not enough data
8.5
767
|
Verified
Not enough data
8.5
726
Categories
Categories
Shared Categories
Close and HubSpot Sales Hub are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, CRM, and Sales Platforms
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, VoIP, Email Marketing, Call Center Infrastructure (CCI), and Auto Dialer
HubSpot Sales Hub is categorized as Sales Acceleration Platforms, Quote-to-Cash, Conversation Intelligence, Sales Enablement, Visitor Identification, Sales Performance Management, CPQ, and Business Scheduling
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.6%
Computer Software
9.4%
Real Estate
8.2%
Financial Services
6.7%
Information Technology and Services
5.6%
Other
54.5%
Computer Software
16.1%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Most Helpful Reviews
Close
Most Helpful Favorable Review
Yann L.
Verified User in Real Estate
I have been using Close for about 10 months now in Sales. Like any software in the world, issues can arise, but what I can say is that the level of support has been excellent in such situations! - The in-tool reporting is smooth & immediate, - I always...
Most Helpful Critical Review
Verified User in Computer Software
Zero reporting No Activity Tracking Terrible integration with other tools Custom fields limitations (only work at lead level) Far too many bugs which lead to duplicate and incorrect data Cannot merge or reassign contacts to new leads No way to limit...
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Yann L.
Verified User in Real Estate
I have been using Close for about 10 months now in Sales. Like any software in the world, issues can arise, but what I can say is that the level of support has been excellent in such situations! - The in-tool reporting is smooth & immediate, - I always...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Verified User in Computer Software
Zero reporting No Activity Tracking Terrible integration with other tools Custom fields limitations (only work at lead level) Far too many bugs which lead to duplicate and incorrect data Cannot merge or reassign contacts to new leads No way to limit...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Alternatives
Discussions
How fast does close read the feedback provided?
1 comment
SB
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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