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At a Glance
Close
Close
Star Rating
(1,970)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plans
HubSpot Sales Hub
HubSpot Sales Hub
Star Rating
(13,425)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate how it automates tasks and emails, which helps them stay organized and manage their sales activities more efficiently.
  • Users say that Close stands out for its user-friendly interface, making it easy to navigate and manage tasks. Reviewers highlight features like the Smartviews, which help in organizing customer follow-ups, enhancing their overall experience with the platform.
  • According to verified reviews, HubSpot Sales Hub has a broader market presence and a higher G2 Score, indicating greater overall satisfaction among users. This is reflected in the extensive number of recent reviews, suggesting that it consistently meets user expectations.
  • Reviewers mention that Close offers a unique dialing feature that allows users to start calls without a dial tone, which many find to be a significant advantage over competitors. This feature contributes to its reputation for ease of use, especially for small businesses.
  • Users highlight that while HubSpot Sales Hub is generally easy to use, some find its setup process to be less intuitive compared to Close. This can lead to a steeper learning curve for new users, particularly those who are not as tech-savvy.
  • G2 reviewers note that Close provides excellent support quality, with many users praising the responsiveness and helpfulness of the support team. This aspect is crucial for small businesses that may require more hands-on assistance during their implementation phase.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Browse all 4 pricing plans
HubSpot Sales Hub
Free HubSpot CRM
$0.00
Browse all 4 pricing plans
Free Trial
Close
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.1
1,730
8.6
9,792
Ease of Use
9.2
1,770
8.7
10,678
Ease of Setup
9.0
1,107
8.4
4,652
Ease of Admin
9.0
565
8.6
3,128
Quality of Support
9.3
1,548
8.6
8,816
Has the product been a good partner in doing business?
9.3
559
8.7
3,081
Product Direction (% positive)
9.5
1,742
8.7
9,372
Features by Category
Sales Force Automation
9.0
1349
|
Verified
8.7
6057
|
Verified
Feature Not Available
Feature Not Available
9.0
1356
|
Verified
8.5
5915
|
Verified
9.0
1381
|
Verified
8.5
6100
|
Verified
8.3
1165
7.8
4196
|
Verified
9.1
1305
|
Verified
8.5
5060
|
Verified
8.4
1122
7.8
3253
|
Verified
8.3
1130
7.8
3158
|
Verified
8.4
1161
8.2
2452
Marketing Automation
8.7
1258
8.7
5383
|
Verified
8.5
1217
8.5
5048
|
Verified
9.2
1333
8.7
5199
|
Verified
8.2
1132
8.1
4436
|
Verified
Customer Support
8.7
1215
|
Verified
8.3
3631
|
Verified
8.7
1226
|
Verified
8.1
2459
8.7
1260
|
Verified
8.4
3293
|
Verified
8.7
1249
|
Verified
8.0
3274
|
Verified
8.6
1198
|
Verified
8.3
3507
|
Verified
Reporting & Analytics
8.7
1258
|
Verified
8.2
5770
|
Verified
8.8
1280
|
Verified
8.4
6112
|
Verified
8.2
1141
7.9
4283
|
Verified
Mobile & Social
8.2
1074
8.0
3803
|
Verified
7.9
1096
8.1
2454
|
Verified
8.2
1087
7.7
4122
|
Verified
Platform
8.7
1195
|
Verified
8.1
2906
|
Verified
8.8
1210
|
Verified
8.3
2527
|
Verified
8.9
1197
8.5
2978
|
Verified
8.5
1123
8.1
2279
|
Verified
8.0
1070
|
Verified
7.5
1973
8.4
1097
8.0
2572
|
Verified
9.1
1210
|
Verified
8.6
2977
|
Verified
8.4
1115
8.0
1662
Integration
8.8
1124
|
Verified
8.4
2263
|
Verified
8.7
1126
|
Verified
8.2
2367
|
Verified
8.5
1059
|
Verified
8.1
2226
|
Verified
Generative AI
Feature Not Available
7.4
675
Agentic AI - CRM
8.5
82
7.1
212
8.5
80
7.1
210
8.6
80
7.3
209
8.5
81
7.1
211
8.7
81
7.0
210
8.8
80
7.0
210
8.7
80
7.2
210
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
147
8.4
832
Lead Facilitation
7.9
133
8.4
527
8.6
133
8.6
624
9.0
140
8.8
651
8.6
134
8.9
658
Organization
9.2
136
9.0
680
8.9
133
8.8
666
8.9
133
8.7
604
Performance Analysis
8.2
127
8.3
558
8.9
134
8.8
667
Sales Analysis
8.3
134
8.5
562
8.6
134
8.7
619
Generative AI
8.4
82
8.2
157
8.7
82
8.3
157
Agentic AI - AI Sales Assistant
9.8
9
7.8
21
9.6
9
8.0
20
9.4
9
8.0
21
9.4
9
8.0
21
9.8
8
8.1
21
8.9
9
8.1
21
9.8
8
8.3
21
8.6
228
8.0
1,862
Integrated Workflows
9.1
220
8.8
1632
9.1
223
9.0
1679
9.0
215
8.3
1439
8.7
212
8.2
1338
9.0
217
8.8
1524
9.0
221
8.7
1385
8.9
220
8.5
1305
Repeatability and Reportability
8.6
215
8.6
1479
8.9
215
8.7
1548
8.9
205
8.6
1519
8.3
203
8.1
1395
7.8
201
Feature Not Available
AI and Automation
8.2
194
8.2
1245
8.1
197
8.1
1213
8.2
190
8.2
1204
7.9
198
7.8
1084
7.8
196
7.7
1031
Generative AI
8.0
197
7.3
495
Agentic AI - Sales Engagement
8.5
32
7.0
179
8.5
32
7.1
180
8.6
32
7.1
181
8.3
31
7.3
180
8.8
31
7.1
181
8.8
32
7.2
181
8.9
32
7.1
182
9.0
156
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
7.7
382
Call Analytics
Not enough data
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Generative AI
Not enough data
7.7
113
Agentic AI - Conversation Intelligence
Not enough data
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
8.8
313
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.6
116
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.4
10
Responses
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Platform
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Autonomy - AI Agents
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Generative AI
Not enough data
9.1
9
Not enough data
9.1
9
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
9.3
42
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Not enough data
8.4
768
Integrations
Not enough data
8.3
524
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
489
Branding & Customizatio
Not enough data
8.6
629
Not enough data
8.7
649
Not enough data
8.4
571
Automatic Rules & Configurations
Not enough data
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Agentic AI - Business Scheduling
Not enough data
7.7
47
Not enough data
7.6
47
Visitor IdentificationHide 1 FeatureShow 1 Feature
Not enough data
6.0
17
Agentic AI - Visitor Identification
Not enough data
6.0
17
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
8.0
1,384
Agentic AI - Sales Performance Management
Not enough data
6.6
80
Not enough data
6.8
80
Not enough data
6.6
80
Incentives
Not enough data
7.9
770
Not enough data
8.1
847
|
Verified
Not enough data
7.5
718
|
Verified
Not enough data
8.3
943
Personalization
Not enough data
8.4
968
Not enough data
8.5
1098
|
Verified
Not enough data
8.8
1196
|
Verified
Not enough data
8.5
988
|
Verified
Administrative
Not enough data
8.6
1022
|
Verified
Not enough data
8.4
902
|
Verified
Not enough data
8.3
858
8.6
553
7.8
2,517
Agentic AI - Email Tracking
8.7
22
6.9
118
8.3
22
6.9
118
8.1
20
6.9
118
8.3
21
6.9
118
8.2
21
6.9
117
8.1
20
6.8
118
8.2
21
6.9
119
Analytics
8.6
488
8.7
2095
Feature Not Available
8.8
2083
Feature Not Available
Feature Not Available
Customizations
9.0
496
8.8
2135
9.2
496
8.9
2134
8.8
521
8.8
2229
8.6
477
Feature Not Available
9.2
519
8.9
2207
Generative AI
Feature Not Available
7.5
486
8.7
175
8.0
1,850
Agentic AI - Sales Analytics
9.0
17
7.0
105
8.9
17
7.1
103
8.8
16
7.3
101
9.0
17
7.3
103
8.4
17
7.2
102
Data Sourcing
8.5
163
8.3
1354
8.7
163
8.4
1424
8.5
163
8.2
1292
8.8
166
8.6
1544
8.6
160
8.4
1387
Predictive Analytics
8.6
160
8.1
1346
8.7
160
8.2
1304
8.3
155
7.8
1132
8.4
158
7.9
1263
Sales Management
9.1
161
8.8
1553
8.3
157
7.9
1245
8.8
156
8.4
1408
9.2
161
8.9
1619
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.9
713
8.3
1,507
Agentic AI - Outbound Call Tracking
8.5
24
7.5
63
8.4
24
7.1
61
Calling
9.2
664
8.6
1193
Feature Not Available
8.1
985
9.0
645
8.6
1153
9.3
659
8.7
1184
8.9
30
7.9
70
Contacts
8.8
655
8.7
1259
8.7
618
8.4
1101
9.0
653
8.6
1161
Insights
9.3
676
9.0
1348
9.0
630
8.7
1189
8.7
592
Feature Not Available
9.0
652
Feature Not Available
8.8
631
8.4
1093
9.0
28
7.5
66
Not enough data
7.8
1,018
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Analytics
Not enough data
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Learning Management - Sales Enablement
Not enough data
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Revenue Enablement - Sales Enablement
Not enough data
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close
Close
HubSpot Sales Hub
HubSpot Sales Hub
Close and HubSpot Sales Hub are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, and CRM
Reviews
Reviewers' Company Size
Close
Close
Small-Business(50 or fewer emp.)
79.1%
Mid-Market(51-1000 emp.)
20.4%
Enterprise(> 1000 emp.)
0.5%
HubSpot Sales Hub
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
60.9%
Mid-Market(51-1000 emp.)
35.2%
Enterprise(> 1000 emp.)
3.9%
Reviewers' Industry
Close
Close
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
HubSpot Sales Hub
HubSpot Sales Hub
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Alternatives
Close
Close Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
Freshsales
Freshsales
Add Freshsales
Zoho CRM
Zoho
Add Zoho CRM
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
Apollo.io
Apollo.io
Add Apollo.io
Zoho CRM
Zoho
Add Zoho CRM
Freshsales
Freshsales
Add Freshsales
Discussions
Close
Close Discussions
How fast does close read the feedback provided?
1 Comment
Sam W.
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
Kamaldeep S.
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
Pedro E.
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
HubSpot Sales Hub
HubSpot Sales Hub Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
Caleb M.
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Close
Close
Optimized for quick response
HubSpot Sales Hub
HubSpot Sales Hub
Optimized for quick response