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At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$0.00
Close
Star Rating
(1,949)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(13,378)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Close excels in Ease of Use with a score of 9.2, while HubSpot Sales Hub trails behind at 8.7. Reviewers mention that Close's intuitive interface allows for quick navigation and minimal training, making it ideal for small businesses.
- Reviewers mention that Close's Quality of Support is outstanding, scoring 9.3 compared to HubSpot's 8.6. Users on G2 highlight the responsiveness and helpfulness of Close's support team, often resolving issues faster than expected.
- Users say that Close shines in Lead Management with a score of 9.2, while HubSpot Sales Hub scores 8.7. Reviewers appreciate Close's robust features for tracking and nurturing leads, which they find more effective than HubSpot's offerings.
- G2 users report that Close's Performance and Reliability is impressive, scoring 9.1, while HubSpot Sales Hub is rated at 8.7. Users mention that Close's system is consistently stable, which is crucial for maintaining sales momentum.
- Reviewers mention that Close's Opportunity & Pipeline Management features score 9.0, compared to HubSpot's 8.5. Users appreciate Close's detailed tracking and forecasting capabilities, which they find more comprehensive than those offered by HubSpot.
- Users on G2 report that Close's Customization options score 8.7, while HubSpot Sales Hub is lower at 8.1. Reviewers say that Close allows for more tailored solutions to fit specific business needs, enhancing overall user satisfaction.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Close
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.1
1,722
8.6
9,749
Ease of Use
9.2
1,762
8.7
10,635
Ease of Setup
9.0
1,099
8.3
4,613
Ease of Admin
9.0
562
8.6
3,111
Quality of Support
9.3
1,540
8.6
8,777
Has the product been a good partner in doing business?
9.3
557
8.7
3,065
Product Direction (% positive)
9.5
1,734
8.7
9,329
Features by Category
Sales Force Automation
9.0
1348
|
Verified
8.7
6032
|
Verified
Feature Not Available
Feature Not Available
9.0
1353
|
Verified
8.5
5884
|
Verified
9.0
1378
|
Verified
8.5
6077
|
Verified
8.3
1165
7.8
4183
|
Verified
9.1
1302
|
Verified
8.5
5044
|
Verified
8.4
1122
7.8
3240
|
Verified
8.3
1130
7.8
3145
|
Verified
8.4
1161
8.2
2438
Marketing Automation
8.7
1256
8.7
5366
|
Verified
8.5
1217
8.5
5034
|
Verified
9.2
1331
8.7
5176
|
Verified
8.2
1132
8.1
4425
|
Verified
Customer Support
8.7
1214
|
Verified
8.3
3617
|
Verified
8.7
1226
|
Verified
8.2
2448
8.7
1260
|
Verified
8.4
3281
|
Verified
8.7
1249
|
Verified
8.0
3263
|
Verified
8.6
1198
|
Verified
8.3
3495
|
Verified
Reporting & Analytics
8.7
1256
|
Verified
8.2
5742
|
Verified
8.8
1280
|
Verified
8.4
6095
|
Verified
8.2
1141
7.9
4269
|
Verified
Mobile & Social
8.2
1074
8.0
3791
|
Verified
7.9
1096
8.1
2442
|
Verified
8.2
1086
7.7
4110
|
Verified
Platform
8.7
1193
|
Verified
8.1
2899
|
Verified
8.8
1208
|
Verified
8.3
2514
|
Verified
8.9
1196
8.5
2970
|
Verified
8.5
1123
8.1
2274
|
Verified
8.0
1070
|
Verified
7.5
1967
8.4
1097
8.0
2568
|
Verified
9.1
1208
|
Verified
8.6
2970
|
Verified
8.4
1115
8.0
1657
Integration
8.8
1123
|
Verified
8.4
2258
|
Verified
8.7
1126
|
Verified
8.2
2361
|
Verified
8.5
1059
|
Verified
8.1
2220
|
Verified
Generative AI
Feature Not Available
7.4
667
Agentic AI - CRM
8.5
82
7.1
206
8.5
80
7.1
204
8.6
80
7.3
202
8.5
81
7.1
205
8.7
81
7.0
204
8.8
80
7.0
204
8.7
80
7.1
204
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
133
8.4
526
8.6
133
8.6
622
9.0
140
8.8
650
8.6
134
8.9
657
Organization
9.2
136
9.0
679
8.9
133
8.8
665
8.9
133
8.6
603
Performance Analysis
8.2
127
8.3
557
8.9
134
8.8
666
Sales Analysis
8.3
134
8.5
561
8.6
134
8.7
617
Generative AI
8.4
82
8.1
156
8.7
82
8.3
156
Agentic AI - AI Sales Assistant
9.8
9
7.8
20
9.6
9
7.9
19
9.4
9
7.9
20
9.4
9
7.9
20
9.8
8
8.1
20
8.9
9
8.0
20
9.8
8
8.3
20
Integrated Workflows
9.1
220
8.8
1625
9.1
222
9.0
1671
9.0
214
8.3
1434
8.7
211
8.2
1334
9.0
217
8.8
1515
9.0
221
8.7
1379
8.9
220
8.6
1301
Repeatability and Reportability
8.6
215
8.6
1474
8.9
215
8.7
1542
8.9
205
8.6
1514
8.3
203
8.1
1391
7.8
201
Feature Not Available
AI and Automation
8.2
194
8.2
1241
8.1
197
8.1
1208
8.2
190
8.2
1200
7.9
198
7.8
1080
7.8
196
7.7
1026
Generative AI
8.0
197
7.3
490
Agentic AI - Sales Engagement
8.5
32
7.0
175
8.5
32
7.2
176
8.6
32
7.2
177
8.3
31
7.3
176
8.8
31
7.1
177
8.8
32
7.2
177
8.9
32
7.1
178
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Call Analytics
Not enough data
8.2
299
Not enough data
7.9
267
Not enough data
8.0
276
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
241
Not enough data
7.7
251
Generative AI
Not enough data
7.6
110
Agentic AI - Conversation Intelligence
Not enough data
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Responses
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Automation - AI Agents
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Platform
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Autonomy - AI Agents
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Generative AI
Not enough data
8.8
7
Not enough data
8.8
7
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Integrations
Not enough data
8.3
521
Not enough data
9.0
717
Not enough data
8.3
586
Not enough data
8.4
575
Not enough data
7.7
486
Branding & Customizatio
Not enough data
8.6
626
Not enough data
8.7
646
Not enough data
8.4
568
Automatic Rules & Configurations
Not enough data
8.7
620
Not enough data
8.9
629
Not enough data
8.5
586
Agentic AI - Business Scheduling
Not enough data
7.6
45
Not enough data
7.6
45
Agentic AI - Visitor Identification
Not enough data
5.7
16
Agentic AI - Sales Performance Management
Not enough data
6.6
77
Not enough data
6.8
77
Not enough data
6.6
77
Incentives
Not enough data
7.9
767
Not enough data
8.1
844
|
Verified
Not enough data
7.6
715
|
Verified
Not enough data
8.3
940
Personalization
Not enough data
8.4
965
Not enough data
8.5
1095
|
Verified
Not enough data
8.8
1193
|
Verified
Not enough data
8.5
985
|
Verified
Administrative
Not enough data
8.6
1019
|
Verified
Not enough data
8.4
899
|
Verified
Not enough data
8.3
855
Agentic AI - Email Tracking
8.7
22
6.9
114
8.3
22
6.8
114
8.1
20
6.9
114
8.3
21
6.9
114
8.2
21
6.9
113
8.1
20
6.8
114
8.2
21
6.9
115
Analytics
8.6
488
8.7
2088
Feature Not Available
8.8
2077
Feature Not Available
Feature Not Available
Customizations
9.0
496
8.8
2129
9.2
496
8.9
2128
8.8
521
8.8
2221
8.6
477
Feature Not Available
9.2
519
8.9
2201
Generative AI
Feature Not Available
7.5
481
Agentic AI - Sales Analytics
9.0
17
6.9
100
8.9
17
7.1
99
8.8
16
7.2
97
9.0
17
7.3
99
8.4
17
7.1
98
Data Sourcing
8.5
163
8.3
1349
8.7
163
8.4
1418
8.5
163
8.2
1286
8.8
166
8.6
1536
8.6
160
8.4
1380
Predictive Analytics
8.6
160
8.1
1337
8.7
160
8.2
1297
8.3
155
7.7
1124
8.4
158
7.9
1256
Sales Management
9.1
161
8.7
1545
8.3
157
7.9
1238
8.8
156
8.4
1400
9.2
161
8.9
1610
Agentic AI - Outbound Call Tracking
8.5
24
7.5
63
8.4
24
7.1
61
Calling
9.2
664
8.6
1191
Feature Not Available
8.1
983
9.0
645
8.6
1150
9.3
659
8.7
1182
8.9
29
7.9
70
Contacts
8.8
655
8.7
1257
8.7
618
8.4
1099
9.0
653
8.6
1159
Insights
9.3
676
9.0
1346
9.0
630
8.7
1187
8.7
592
Feature Not Available
9.0
652
Feature Not Available
8.8
631
8.4
1091
9.0
28
7.5
66
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Analytics
Not enough data
8.4
881
Not enough data
8.4
882
Not enough data
8.4
827
Not enough data
8.3
801
Learning Management - Sales Enablement
Not enough data
7.4
38
Not enough data
7.3
37
Not enough data
7.7
39
Revenue Enablement - Sales Enablement
Not enough data
7.2
37
Not enough data
7.1
37
Not enough data
7.4
38
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close and HubSpot Sales Hub are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Call Center Infrastructure (CCI), and Auto Dialer
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Enablement, Visitor Identification, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.4%
Other
56.0%
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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