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Compare Close and HighLevel 
Featured Products
At a Glance
Market Segments
Small-Business (79.7% of reviews)
Small-Business (95.0% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$97.00 Per Month
Close
Star Rating
(2,003)4.7 out of 5
Market Segments
Small-Business (79.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansHighLevel
Star Rating
(598)4.6 out of 5
Market Segments
Small-Business (95.0% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user experience, with many praising its intuitive interface that simplifies navigation. Users appreciate how easy it is to get started, even for those with no prior experience, making it a great choice for teams looking to minimize onboarding time.
- Users say that HighLevel offers a comprehensive all-in-one solution, which is particularly beneficial for small business owners. Reviewers highlight its ability to consolidate various marketing tools into one platform, helping them stay organized and reduce costs associated with multiple subscriptions.
- According to verified reviews, Close stands out for its integration capabilities, allowing seamless connections with tools like Calendly and Slack. This feature is frequently mentioned as a time-saver, enabling users to generate leads and manage communications without switching between different applications.
- Reviewers mention that HighLevel is flexible and easy to set up, which is a significant advantage for users who need to quickly implement a solution. Many users appreciate how it streamlines the collection of data on new leads, making it easier to manage customer relationships from a single platform.
- G2 reviewers highlight that Close has a higher overall satisfaction score, particularly in areas like quality of support and ease of use. Users frequently commend the responsive support team and the platform's ability to help them track sales effectively, thanks to features like smart views and call recording.
- Users report that while HighLevel provides robust marketing features, it sometimes lacks the same level of performance and reliability as Close. Some users have noted challenges with system performance during peak usage times, which can impact their overall experience.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- 1 user included
- Up to 10,000 Leads
- Built-in email, calling, & SMS
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
Free Trial
Close
Free Trial is available
HighLevel
Free Trial is available
Ratings
Meets Requirements
9.1
1,605
8.7
175
Ease of Use
9.2
1,639
7.9
478
Ease of Setup
9.0
1,030
7.5
293
Ease of Admin
9.0
538
8.2
132
Quality of Support
9.3
1,441
8.2
170
Has the product been a good partner in doing business?
9.3
532
8.7
127
Product Direction (% positive)
9.5
1,608
9.1
173
Features by Category
Sales Force Automation
9.0
1351
|
Verified
8.8
111
Feature Not Available
Feature Not Available
9.0
1356
|
Verified
9.0
114
9.0
1383
|
Verified
8.4
109
8.3
1164
7.5
84
9.1
1305
|
Verified
8.8
98
8.4
1121
8.3
83
8.3
1129
7.9
81
8.4
1160
8.1
88
Marketing Automation
8.7
1259
9.0
111
8.5
1216
9.1
104
9.2
1337
9.1
110
8.2
1132
8.4
98
Customer Support
8.7
1214
|
Verified
8.0
92
8.7
1224
|
Verified
Feature Not Available
8.7
1258
|
Verified
Feature Not Available
8.7
1248
|
Verified
8.2
96
8.6
1196
|
Verified
8.3
91
Reporting & Analytics
8.7
1257
|
Verified
8.4
96
8.8
1279
|
Verified
8.3
103
8.2
1139
Feature Not Available
Mobile & Social
8.2
1072
8.1
88
7.9
1094
8.3
102
8.2
1085
7.8
89
Platform
8.7
1192
|
Verified
8.5
107
8.8
1211
|
Verified
8.9
105
8.9
1194
8.6
97
8.5
1120
8.0
85
8.0
1067
|
Verified
Feature Not Available
8.4
1094
8.3
82
9.1
1208
|
Verified
8.5
100
8.4
1112
7.8
82
Integration
8.8
1121
|
Verified
8.5
86
8.7
1123
|
Verified
8.2
91
8.5
1057
|
Verified
8.1
77
Generative AI
Feature Not Available
8.4
63
Agentic AI - CRM
8.5
82
7.8
22
8.5
80
8.5
22
8.6
80
8.9
22
8.5
81
8.3
21
8.7
81
8.6
22
8.8
80
8.4
21
8.7
80
8.3
21
Categories
Categories
Shared Categories
Close and HighLevel are categorized as Customer Communications Management, SMS Marketing, and CRM
Unique Categories
Close is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, Call Center Infrastructure (CCI), and Auto Dialer
HighLevel is categorized as Marketing Automation, AI Agents For Business Operations, Conversational Marketing, Shared Inbox, Online Reputation Management, VoIP Providers, Chatbots, Website Builder, Live Chat, and Conversational Support
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.9%
Real Estate
8.2%
Financial Services
6.9%
Consulting
5.6%
Other
55.5%
Marketing and Advertising
43.9%
Consulting
9.9%
Real Estate
4.9%
Health, Wellness and Fitness
4.5%
Professional Training & Coaching
4.0%
Other
32.8%
Alternatives
You’ve filtered by category. The top alternatives displayed here have not been changed to reflect this filter because their ranking is relative to all of the categories that each of these products are in.
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
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