Intuitive interface - it is easy to learn to use this product with reasonable proficiency. Responsive support when you need it - chat and phone. Flexibility provided by numerous integrations - lets you add functionality not offered by the primary program....
very little customization available, billing is not very good, reminders and tasks are very basic
Customer Service, I always have an direct person to contact for any issue.
I have been a lawyer for 16 years and used many different billing programs, and this one by far is the most difficult to use. It needs to be simplified. There are far too many steps to complete to do simple tasks, too many screens, and too many options. ...
Intuitive interface - it is easy to learn to use this product with reasonable proficiency. Responsive support when you need it - chat and phone. Flexibility provided by numerous integrations - lets you add functionality not offered by the primary program....
Customer Service, I always have an direct person to contact for any issue.
very little customization available, billing is not very good, reminders and tasks are very basic
I have been a lawyer for 16 years and used many different billing programs, and this one by far is the most difficult to use. It needs to be simplified. There are far too many steps to complete to do simple tasks, too many screens, and too many options. ...