Compare ClickLearn and Whatfix 
At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (41.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ClickLearn
Star Rating
(40)4.5 out of 5
Market Segments
Enterprise (45.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ClickLearnWhatfix
Star Rating
(358)4.6 out of 5
Market Segments
Enterprise (41.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Whatfix excels in "Quality of Support" with a score of 9.7, while ClickLearn, although strong, has a slightly lower score of 9.4. Reviewers mention that Whatfix's support team is responsive and helpful, making it a preferred choice for businesses needing reliable assistance.
- Reviewers mention that Whatfix offers superior "Ease of Use" with a score of 8.7 compared to ClickLearn's 8.2. Users on G2 highlight that Whatfix's intuitive interface allows for quicker onboarding and less training time for new users.
- G2 users report that Whatfix shines in "Content Creation" with a score of 8.6, while ClickLearn does not have a score listed for this feature. Users say that Whatfix's tools for creating interactive content are robust and user-friendly, enhancing the learning experience.
- Users say that ClickLearn outperforms Whatfix in "Audio-visual Walkthroughs," scoring 9.5 against Whatfix's 8.7. Reviewers mention that ClickLearn's walkthroughs are engaging and effective, making it easier for users to grasp complex processes.
- Reviewers mention that Whatfix has a slight edge in "Product Direction" with a positive score of 9.7, while ClickLearn boasts a perfect score of 10. Users on G2 appreciate ClickLearn's clear roadmap and commitment to continuous improvement.
- Users report that Whatfix's "User Segmentation" feature scores 8.2, while ClickLearn excels with a score of 9.0. Reviewers say that ClickLearn's segmentation capabilities allow for more tailored user experiences, which is crucial for targeted training initiatives.
Featured Products
Sponsored
Product Fruits
(121)
Customer Self-Service
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Pricing
Entry-Level Pricing
ClickLearn
No pricing availableWhatfix
No pricing availableFree Trial
ClickLearn
No trial information availableWhatfix
Free Trial is available
Ratings
Meets Requirements
8.8
31
8.9
277
Ease of Use
8.2
31
8.7
278
Ease of Setup
8.6
27
8.2
232
Ease of Admin
8.7
26
8.5
236
Quality of Support
9.4
30
9.7
278
Has the product been a good partner in doing business?
9.1
25
9.5
235
Product Direction (% positive)
10.0
29
9.7
264
Features by Category
User Analysis
8.7
5
8.2
109
7.9
8
8.1
127
User Support
9.0
7
8.2
120
8.7
10
8.1
98
8.3
7
8.1
100
Walkthrough Type
9.5
13
8.7
123
9.3
10
9.0
144
Product Analytics
Not enough data
8.0
38
Not enough data
8.2
38
Not enough data
7.9
34
Not enough data
7.8
35
Not enough data
7.7
35
Not enough data
7.2
29
Not enough data
7.3
26
Not enough data
7.8
33
Training & eLearning
8.6
22
Not enough data
8.9
15
Not enough data
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
8.9
124
Not enough data
8.8
120
Not enough data
8.4
74
Not enough data
7.1
49
Not enough data
8.3
64
Self-Service Platform
Not enough data
8.6
69
Not enough data
8.3
67
Not enough data
7.9
58
Not enough data
8.1
69
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickLearn and Whatfix are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
ClickLearn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Construction
10.0%
Computer Software
10.0%
Manufacturing
5.0%
Health, Wellness and Fitness
5.0%
Other
60.0%
Computer Software
17.0%
Information Technology and Services
12.9%
Insurance
3.7%
Telecommunications
3.4%
Financial Services
3.4%
Other
59.5%
Most Helpful Reviews
ClickLearn
Most Helpful Favorable Review
Verified User in Information Services
The product is already easy to use and within a short time, you can create great user documentation and e-learning material. Furthermore with one recording, you can publish the content into various formats, which helps a lot. In case you have a product...
Most Helpful Critical Review
Verified User in Computer Software
Inability to customize the look and feel as much as I wanted to. Robotic voices were not personal.
Whatfix
Most Helpful Favorable Review
Philip K.
Verified User in Banking
The WhatFix solution incorporates directly into Salesforce for a good user engagement. The support team is always available and willing to hop on a call to discuss any issues
Most Helpful Critical Review
Bryson T.
Verified User in Real Estate
We were promised a lot of features that weren’t as easy to use as they made it seem when we signed up.
Verified User in Information Services
The product is already easy to use and within a short time, you can create great user documentation and e-learning material. Furthermore with one recording, you can publish the content into various formats, which helps a lot. In case you have a product...
Philip K.
Verified User in Banking
The WhatFix solution incorporates directly into Salesforce for a good user engagement. The support team is always available and willing to hop on a call to discuss any issues
Verified User in Computer Software
Inability to customize the look and feel as much as I wanted to. Robotic voices were not personal.
Bryson T.
Verified User in Real Estate
We were promised a lot of features that weren’t as easy to use as they made it seem when we signed up.
Discussions
ClickLearn has no discussions with answers
What does Whatfix do?
3 comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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