Compare Claap and Loom Software 
At a Glance
Market Segments
Small-Business (54.7% of reviews)
Small-Business (62.4% of reviews)
Entry-Level Pricing
No pricing available
$0.00 1 Creator
Claap
Star Rating
(140)4.8 out of 5
Market Segments
Small-Business (54.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ClaapLoom
Star Rating
(2,091)4.7 out of 5
Market Segments
Small-Business (62.4% of reviews)
Entry-Level Pricing
$0.00 1 Creator
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Loom excels in screen recording with a score of 9.6, while Claap follows closely with a score of 9.4. Reviewers mention that Loom's intuitive interface makes it easy to capture high-quality recordings quickly.
- Reviewers mention that Claap offers superior annotations with a score of 9.1 compared to Loom's 8.0. Users appreciate Claap's robust annotation tools that enhance collaboration during video reviews.
- G2 users highlight Loom's strong video management capabilities, scoring 9.0, which allows for seamless organization and distribution of videos. In contrast, Claap's video management features are rated slightly lower, at 8.8, leading some users to feel it lacks certain organizational tools.
- Users on G2 report that Claap shines in text extraction with a score of 9.1, while Loom scores 8.2. Reviewers mention that Claap's ability to extract text from videos is particularly useful for creating summaries and notes.
- Reviewers say that Loom's quality of support is rated at 9.0, which is slightly lower than Claap's 9.3. Users appreciate Claap's responsive customer service, which they feel enhances their overall experience with the software.
- Users report that Claap's live streaming feature, although rated lower at 6.9, is still functional, while Loom's live streaming capabilities are not as robust, leading some users to prefer Claap for real-time presentations.
Pricing
Entry-Level Pricing
Claap
No pricing availableLoom
Starter
$0.00
1 Creator
With our free plan you can enjoy up to 50 Creators Lite, 25 videos/person and record up to 5 minutes per video.
Ideal for quick video messages.
- Screen recording & cam bubble
- Viewer insights
- Team Workspace
Free Trial
Claap
No trial information availableLoom
Free Trial is available
Ratings
Meets Requirements
9.4
118
9.3
1,082
Ease of Use
9.5
127
9.4
1,283
Ease of Setup
9.5
105
9.5
473
Ease of Admin
9.3
25
9.3
273
Quality of Support
9.3
114
9.0
672
Has the product been a good partner in doing business?
9.2
25
9.4
253
Product Direction (% positive)
9.8
119
8.8
1,024
Features by Category
Call Analytics
9.7
22
Not enough data
9.3
22
Not enough data
9.4
23
Not enough data
9.3
20
Not enough data
Agent Performance Management
9.5
22
Not enough data
9.5
22
Not enough data
9.4
21
Not enough data
Generative AI
9.5
22
Not enough data
Platform Basics
8.9
60
9.4
778
9.3
60
9.5
853
8.3
59
Feature Not Available
Platform Content
8.4
56
8.7
617
8.7
59
8.1
537
9.2
59
9.6
841
Platform Additional Functionality
8.9
58
8.9
647
8.9
57
8.3
580
Hosting
Not enough data
9.5
94
Not enough data
8.6
75
Not enough data
6.9
53
Management
Not enough data
9.0
96
Not enough data
9.3
86
Not enough data
9.0
86
Not enough data
9.3
80
Marketing
Not enough data
Feature Not Available
Not enough data
8.7
75
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
8.9
73
Not enough data
8.5
71
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.5
62
Not enough data
8.4
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
52
Not enough data
Feature Not Available
Not enough data
8.4
60
Not enough data
8.5
57
Voice
9.0
43
Not enough data
9.0
44
Not enough data
Transcription
9.0
44
Not enough data
9.2
44
Not enough data
9.2
42
Not enough data
9.0
43
Not enough data
Editing
9.1
43
Not enough data
8.8
42
Not enough data
9.1
42
Not enough data
8.7
42
Not enough data
Integration
8.8
39
Not enough data
8.6
40
Not enough data
8.9
41
Not enough data
8.3
40
Not enough data
8.8
40
Not enough data
Video Creation
Not enough data
9.6
242
Not enough data
Feature Not Available
Not enough data
9.4
214
Not enough data
7.8
154
Not enough data
Feature Not Available
Software Delivery
Not enough data
8.2
163
Not enough data
8.9
222
Not enough data
8.2
145
Analytics
Not enough data
8.8
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Features
9.4
31
9.5
424
8.6
30
Feature Not Available
8.9
31
9.3
376
8.2
31
Feature Not Available
9.3
30
9.6
409
9.0
30
Feature Not Available
Organization
8.8
32
8.6
325
8.7
30
8.4
322
8.8
30
8.8
357
Customization
8.7
30
8.5
305
8.9
31
8.5
291
8.2
30
8.1
289
Analytics
8.7
30
9.0
369
9.1
30
9.0
349
8.9
30
8.9
351
Pre-Meeting Tools
9.0
73
Not enough data
9.1
70
Not enough data
8.9
68
Not enough data
Meeting Tools
9.3
74
Not enough data
9.3
75
Not enough data
9.1
73
Not enough data
9.1
74
Not enough data
Post-Meeting Tools
8.8
73
Not enough data
9.0
69
Not enough data
9.2
72
Not enough data
Categories
Categories
Shared Categories
Claap and Loom are categorized as Screen and Video Capture and Video Communications
Unique Categories
Claap is categorized as Transcription, Meeting Management, Note-Taking Software, and Conversation Intelligence
Reviews
Reviewers' Company Size
Claap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Loom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.9%
Computer Software
20.4%
Marketing and Advertising
12.4%
Financial Services
6.6%
Retail
3.6%
Other
35.0%
Computer Software
21.1%
Marketing and Advertising
13.4%
Information Technology and Services
10.8%
Accounting
3.2%
Financial Services
2.9%
Other
48.6%
Most Helpful Reviews
Claap
Most Helpful Favorable Review
Sohail E.
Verified User in Information Technology and Services
Best quality recording for videos and great sound
Most Helpful Critical Review
Loom
Most Helpful Favorable Review
Verified User in Professional Training & Coaching
Daniel with support is trying to assist with issues
Most Helpful Critical Review
Chris C.
Verified User in Information Technology and Services
The constant desktop app notifications to udpate (daily) interrupted my focus, hijacked my computer inputs, and drove me crazy to the point that I uninstalled the desktop app. Now I probably won't use it as much because I used the features that were *only*...
Sohail E.
Verified User in Information Technology and Services
Best quality recording for videos and great sound
Verified User in Professional Training & Coaching
Daniel with support is trying to assist with issues
Chris C.
Verified User in Information Technology and Services
The constant desktop app notifications to udpate (daily) interrupted my focus, hijacked my computer inputs, and drove me crazy to the point that I uninstalled the desktop app. Now I probably won't use it as much because I used the features that were *only*...
Discussions
Claap has no discussions with answers
What is Loom software used for?
4 comments
RR
Great platform for recording our video i personally like itRead more
Loom Alternatives
2 comments
BS
I'm curious to know if you are talking purely about the the recording capability or the whole platform? I feel like the overall Loom service is better than...Read more
Is there any option to avoid the appearance of profile icon?
2 comments
BS
Yes. In the desktop app. you can hover at the bottom of the circle and click the X. This isn't a just profile icon though, it's also the camera view. You...Read more
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