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Compare CisionOne and Muck Rack 
Featured Products
At a Glance
Market Segments
Small-Business (43.4% of reviews)
Small-Business (57.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,242)3.9 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneMuck Rack
Star Rating
(302)4.6 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Muck RackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Muck Rack excels in user experience, with many praising its intuitive interface that makes it easy to find information quickly. Users appreciate the seamless integration of features, which enhances their overall workflow.
- According to verified reviews, CisionOne stands out for its comprehensive performance tracking capabilities. Users highlight its ability to provide clear insights into industry conversations, allowing teams to adjust strategies based on real-time data effectively.
- Users say that Muck Rack's customer support is exceptional, often noting how responsive and helpful the team is when issues arise. This level of support contributes to a more positive user experience, especially for organizations that rely on timely assistance.
- Reviewers mention that CisionOne offers a one-stop shop for managing online brand presence, with features like real-time alerts for tracked keywords and performance tracking for press releases. This comprehensive approach is particularly beneficial for small businesses looking to streamline their PR efforts.
- G2 reviewers highlight that while CisionOne has a strong PR CRM component, it faces challenges in media monitoring and influencer targeting, where Muck Rack generally receives higher satisfaction ratings. Users have noted that Muck Rack's media tracking capabilities are more robust and user-friendly.
- According to recent feedback, Muck Rack's AI tracking features are a significant advantage, with users appreciating the minimal bounce-back emails and the effectiveness of the tools provided. This functionality enhances the overall efficiency of media tracking and engagement efforts.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableMuck Rack
No pricing availableFree Trial
CisionOne
No trial information availableMuck Rack
No trial information availableRatings
Meets Requirements
7.8
1,118
8.9
221
Ease of Use
7.6
1,121
8.9
222
Ease of Setup
7.7
448
9.0
113
Ease of Admin
8.0
367
9.0
77
Quality of Support
8.0
997
9.2
208
Has the product been a good partner in doing business?
8.2
384
9.3
78
Product Direction (% positive)
6.9
1,097
9.0
214
Features by Category
Social Analytics
7.0(won by default)
48
Not enough data
7.3(won by default)
53
Not enough data
7.4(won by default)
55
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
26
Not enough data
5.0(won by default)
5
Not enough data
4.7(won by default)
5
Not enough data
Reports & Dashboards
7.0(won by default)
51
Not enough data
7.5(won by default)
52
Not enough data
7.4(won by default)
50
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
6.0
5
Not enough data
7.0
5
Not enough data
Feature Not Available
Not enough data
6.7
5
Agentic AI - Press Release Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution
Not enough data
8.3
6
Not enough data
9.2
6
Not enough data
5.0
5
Not enough data
8.3
6
Contact Management
7.4
22
9.2
57
7.1
21
8.6
47
6.3
20
8.9
50
7.3
22
9.1
41
PR Management
7.1
21
8.9
50
6.5
20
8.9
46
7.1
20
8.3
42
7.8
22
8.4
50
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Feature Not Available
6.5
19
8.7
51
7.5
18
8.8
43
Feature Not Available
8.4
48
Media Channels
6.6
103
6.9
75
7.0
105
8.0
106
7.8
113
9.0
118
Geographic Coverage
7.4
107
8.4
114
7.8
109
9.1
117
7.2
97
7.8
95
Reporting
7.6
109
8.3
112
7.7
102
8.1
115
7.5
107
8.1
105
7.6
106
8.2
107
Agentic AI - Media Monitoring
4.8
38
3.6
7
4.7
37
3.1
7
4.8
38
3.6
7
4.8
38
3.1
7
4.6
38
3.1
7
Generative AI
4.8
48
5.6
34
5.0
48
5.5
31
Monitoring & Listening
7.0
63
Not enough data
6.7
52
Not enough data
6.8
10
Not enough data
8.2
10
Not enough data
6.3
10
Not enough data
6.0
10
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
Not enough data
6.5
63
Not enough data
7.3
10
Not enough data
6.8
10
Not enough data
Generative AI
4.7
25
5.4
33
4.7
25
5.6
30
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
314
9.2
149
7.6
244
8.4
127
7.3
212
Feature Not Available
Outreach
7.7
244
8.6
122
7.1
154
7.7
96
6.4
140
6.8
85
Reporting
7.5
233
8.4
134
Feature Not Available
8.7
114
7.2
186
8.1
110
Agentic AI - Media and Influencer Targeting
4.2
10
3.9
9
4.8
10
4.1
9
4.5
10
4.4
9
5.0
10
4.4
9
4.3
9
3.9
9
User Rights/Roles
Feature Not Available
7.7
83
7.2
162
8.5
103
Categories
Categories
Shared Categories
CisionOne and Muck Rack are categorized as Media Monitoring, PR CRM, Media and Influencer Targeting, PR Analytics, and Social Media Listening Tools
Unique Categories
CisionOne is categorized as Social Media Analytics
Muck Rack is categorized as Answer Engine Optimization (AEO) and Press Release Distribution
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Muck Rack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.8%
Marketing and Advertising
10.3%
Non-Profit Organization Management
4.2%
Higher Education
3.8%
Computer Software
3.0%
Other
41.9%
Public Relations and Communications
43.9%
Non-Profit Organization Management
4.5%
Entertainment
4.5%
Marketing and Advertising
4.2%
Information Technology and Services
4.2%
Other
38.7%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
Muck Rack has no discussions with answers
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