Compare Cirrus Insight and Riva 
At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Mid-Market (41.0% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
Starting at $25.00 1 user Per Month
Cirrus Insight
Star Rating
(1,486)4.2 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
Free Trial is available
Browse all 6 pricing plansRiva
Star Rating
(103)4.1 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cirrus Insight excels in Email Tracking/Automation with a score of 8.8, while Riva's score of 7.1 indicates it may not be as robust in this area. Reviewers mention that Cirrus Insight's email automation features significantly enhance productivity by streamlining follow-ups.
- Reviewers mention that Riva shines in Quality of Support with a score of 8.7 compared to Cirrus Insight's 8.0. Users on G2 appreciate Riva's responsive customer service, which they say is crucial for resolving issues quickly.
- Users say that Cirrus Insight offers superior Ease of Setup with a score of 8.4, while Riva lags behind at 7.4. Reviewers highlight that Cirrus Insight's straightforward installation process allows teams to get started without extensive IT support.
- G2 users report that Cirrus Insight's CRM Integration is highly rated at 8.8, making it easier to sync data with Salesforce. In contrast, Riva's integration capabilities are perceived as less seamless, which can hinder workflow efficiency.
- Users on G2 mention that Riva's Generative AI features, particularly in AI Text Generation, are rated lower at 6.1 compared to Cirrus Insight's 6.4. Reviewers express a desire for more advanced AI functionalities in Riva to enhance their user experience.
- Reviewers say that Cirrus Insight's Scheduling Notifications score of 9.0 is a standout feature, providing timely reminders that help users manage their appointments effectively. Riva's lower score in this area suggests it may not offer the same level of notification customization.
Featured Products
Sponsored
Syncari
(42)
Salesforce AppExchange Apps
Visit Website
Sponsored
Default
(52)
Salesforce AppExchange Apps
Visit Website
Sponsored
SafeBase
(124)
Salesforce AppExchange Apps
Visit Website
Pricing
Entry-Level Pricing
Cirrus Insight
Salesforce Sync
$14.00
1 User Per Month
Capture all emails, calendar events, and tasks without the data entry, stored in Salesforce for better insights and reporting
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce
Riva
Riva Sales Engagement - Essentials
Starting at $25.00
1 user Per Month
Get started with seller workflow automation.
- Email Bursts & Templates
- Email Opens & Clicks
- Enterprise Meeting Scheduling
Free Trial
Cirrus Insight
Free Trial is available
Riva
Free Trial is available
Ratings
Meets Requirements
8.5
1,366
8.5
97
Ease of Use
8.4
1,345
8.4
96
Ease of Setup
8.4
385
7.4
79
Ease of Admin
8.4
325
8.0
80
Quality of Support
8.0
1,055
8.7
94
Has the product been a good partner in doing business?
8.4
317
8.6
80
Product Direction (% positive)
7.9
1,361
7.8
94
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Integrated Workflows
8.1
233
|
Verified
Not enough data
8.8
297
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
138
|
Verified
Not enough data
8.8
278
|
Verified
Not enough data
7.9
44
Not enough data
Feature Not Available
Not enough data
Repeatability and Reportability
8.1
187
|
Verified
Not enough data
8.4
217
|
Verified
Not enough data
8.1
215
|
Verified
Not enough data
8.0
165
|
Verified
Not enough data
Feature Not Available
Not enough data
AI and Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Security
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
Not enough data
Not enough data
Not enough data
Shared Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Notifications
8.6
12
Not enough data
8.3
10
Not enough data
9.0
13
Not enough data
Settings
7.7
10
Not enough data
8.9
11
Not enough data
9.0
10
Not enough data
Personalization
7.6
7
Not enough data
8.5
12
Not enough data
Integrations
7.0
9
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
6.8
29
Not enough data
8.5
31
Not enough data
6.4
29
Not enough data
6.7
29
Not enough data
8.3
30
Not enough data
Branding & Customizatio
7.8
31
Not enough data
8.0
31
Not enough data
6.9
29
Not enough data
Automatic Rules & Configurations
8.3
30
Not enough data
7.5
29
Not enough data
6.7
30
Not enough data
Generative AI
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.2
636
Feature Not Available
8.2
637
Feature Not Available
8.1
563
Feature Not Available
Customizations
8.4
726
8.6
44
8.2
595
8.0
28
8.1
622
8.0
31
7.8
472
8.3
32
7.9
526
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Cirrus Insight and Riva are categorized as Business Scheduling, AI Sales Assistant, Email Tracking, and Salesforce AppExchange Apps
Unique Categories
Cirrus Insight is categorized as Lead-to-Account Matching and Routing, Sales Engagement, Online Appointment Scheduling, Calendar, and Sales Acceleration Platforms
Riva is categorized as Big Data Integration Platforms, On-Premise Data Integration, and Cloud Compliance
Reviews
Reviewers' Company Size
Cirrus Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Riva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.1%
Marketing and Advertising
9.8%
Information Technology and Services
9.8%
Internet
5.9%
Non-Profit Organization Management
5.0%
Other
52.5%
Financial Services
18.0%
Computer Software
8.0%
Banking
8.0%
Building Materials
6.0%
Information Technology and Services
5.0%
Other
55.0%
Most Helpful Reviews
Cirrus Insight
Most Helpful Favorable Review
Jarin C.
Verified User in Information Technology and Services
- Robust integration with Salesforce. Can see and edit all custom object records, as long as you can access it through an Account, Opp, Contact, or Lead through a Related List - Also includes a scheduling tool that takes into account conflicts on your...
Most Helpful Critical Review
Katey Y.
Verified User in Leisure, Travel & Tourism
Building campaigns is painful - it is extremely difficult to tie into your crm and link to the correct contacts, opportunities and accounts
Riva
Most Helpful Favorable Review
Verified User in Banking
Riva has the best email syncing capability Activity capture capabilities Calendar syncing is easy Activity scheduling and reminders All in one with most up to date technology
Most Helpful Critical Review
Seamus H.
Verified User in Marketing and Advertising
Application often crashed. Only solution was to restart computer.
Jarin C.
Verified User in Information Technology and Services
- Robust integration with Salesforce. Can see and edit all custom object records, as long as you can access it through an Account, Opp, Contact, or Lead through a Related List - Also includes a scheduling tool that takes into account conflicts on your...
Verified User in Banking
Riva has the best email syncing capability Activity capture capabilities Calendar syncing is easy Activity scheduling and reminders All in one with most up to date technology
Katey Y.
Verified User in Leisure, Travel & Tourism
Building campaigns is painful - it is extremely difficult to tie into your crm and link to the correct contacts, opportunities and accounts
Seamus H.
Verified User in Marketing and Advertising
Application often crashed. Only solution was to restart computer.
Alternatives
Discussions
how can I improve on synchronisation with Salesforce
3 comments
PB
Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus. I have gmail and while all of my emails are synching...Read more
How reliable is the Chrome extension and Cirrus Insight side panel for your users?
2 comments
WG
I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this...Read more
Why does the outlook plugin frequently logout/not load?
2 comments
DH
Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow...Read more
Can I try Riva Cloud before I buy it? Trial version available?
1 comment
DS
Yes. They have a 15-day trial version.Read more
Riva has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
