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Compare Cirrus Insight and Riva 
At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Mid-Market (40.2% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
Starting at $25.00 1 user Per Month
Cirrus Insight
Star Rating
(1,504)4.2 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
Free Trial is available
Browse all 6 pricing plansRiva
Star Rating
(107)4.1 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cirrus Insight excels in Email Tracking/Automation with a score of 8.8, while Riva's score of 7.2 indicates it may not be as robust in this area. Reviewers mention that Cirrus Insight's email automation features significantly enhance their outreach efficiency.
- Reviewers mention that Cirrus Insight offers superior Ease of Setup with a score of 8.4 compared to Riva's 7.4. Users on G2 appreciate how quickly they can get started with Cirrus Insight, highlighting its user-friendly onboarding process.
- Users say that Riva shines in Quality of Support, scoring 8.7, which is higher than Cirrus Insight's 8.0. Reviewers mention that Riva's customer support team is responsive and helpful, making it easier to resolve issues quickly.
- G2 users report that Cirrus Insight's CRM Integration is highly rated at 8.8, while Riva's score of 8.3 suggests it may not integrate as seamlessly with popular CRMs. Users appreciate the smooth workflow that Cirrus Insight provides when connecting with Salesforce.
- Reviewers mention that Riva's Generative AI capabilities, particularly in AI Text Generation, are rated lower at 6.1 compared to Cirrus Insight's 6.4. Users express a desire for more advanced AI features in Riva to enhance their productivity.
- Users report that Cirrus Insight's Task Management features, with a score of 8.1, are more effective than Riva's offerings. Reviewers highlight the intuitive interface and functionality that help them stay organized and on top of their tasks.
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Pricing
Entry-Level Pricing
Cirrus Insight
Salesforce Sync
$14.00
1 User Per Month
Capture all emails, calendar events, and tasks without the data entry, stored in Salesforce for better insights and reporting
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce
Riva
Riva Sales Engagement - Essentials
Starting at $25.00
1 user Per Month
Get started with seller workflow automation.
- Email Bursts & Templates
- Email Opens & Clicks
- Enterprise Meeting Scheduling
Free Trial
Cirrus Insight
Free Trial is available
Riva
Free Trial is available
Ratings
Meets Requirements
8.5
1,384
8.5
98
Ease of Use
8.4
1,363
8.4
98
Ease of Setup
8.3
402
7.4
81
Ease of Admin
8.4
333
8.0
80
Quality of Support
8.0
1,069
8.7
95
Has the product been a good partner in doing business?
8.4
324
8.6
80
Product Direction (% positive)
8.0
1,379
7.7
96
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Integrated Workflows
8.1
240
|
Verified
Not enough data
8.8
304
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
145
|
Verified
Not enough data
8.8
285
|
Verified
Not enough data
7.8
51
Not enough data
Feature Not Available
Not enough data
Repeatability and Reportability
8.0
194
|
Verified
Not enough data
8.3
224
|
Verified
Not enough data
8.0
222
|
Verified
Not enough data
7.8
172
|
Verified
Not enough data
Feature Not Available
Not enough data
AI and Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Security
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
6.3
13
Not enough data
6.9
12
Not enough data
Shared Calendar
6.9
13
Not enough data
7.7
13
Not enough data
Accessibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.3
13
Not enough data
6.2
13
Not enough data
8.1
13
Not enough data
Notifications
6.8
13
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Notifications
7.9
16
Not enough data
7.7
14
Not enough data
8.8
17
Not enough data
Settings
7.6
14
Not enough data
8.8
15
Not enough data
8.7
14
Not enough data
Personalization
8.0
11
Not enough data
8.6
16
Not enough data
Integrations
7.3
13
Not enough data
7.2
10
Not enough data
5.0
7
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
6.8
34
Not enough data
8.6
36
Not enough data
6.5
34
Not enough data
6.8
34
Not enough data
8.4
35
Not enough data
Branding & Customizatio
7.8
36
Not enough data
8.1
36
Not enough data
7.1
34
Not enough data
Automatic Rules & Configurations
8.4
35
Not enough data
7.8
34
Not enough data
7.1
35
Not enough data
Generative AI
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.2
650
Feature Not Available
8.2
651
Feature Not Available
8.1
576
Feature Not Available
Customizations
8.4
739
8.6
45
8.2
608
8.0
29
8.1
635
8.0
32
7.8
485
8.3
33
7.9
539
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Cirrus Insight and Riva are categorized as Business Scheduling, AI Sales Assistant, Email Tracking, and Salesforce AppExchange Apps
Unique Categories
Cirrus Insight is categorized as Lead-to-Account Matching and Routing, Sales Engagement, Online Appointment Scheduling, Calendar, and Sales Acceleration Platforms
Riva is categorized as Big Data Integration Platforms, On-Premise Data Integration, and Cloud Compliance
Reviews
Reviewers' Company Size
Cirrus Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Riva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.2%
Marketing and Advertising
9.7%
Information Technology and Services
9.7%
Internet
5.8%
Financial Services
5.1%
Other
52.5%
Financial Services
17.6%
Banking
8.8%
Computer Software
7.8%
Building Materials
5.9%
Information Technology and Services
4.9%
Other
54.9%
Most Helpful Reviews
Cirrus Insight
Most Helpful Favorable Review
Jarin C.
Verified User in Information Technology and Services
- Robust integration with Salesforce. Can see and edit all custom object records, as long as you can access it through an Account, Opp, Contact, or Lead through a Related List - Also includes a scheduling tool that takes into account conflicts on your...
Most Helpful Critical Review
Verified User in Internet
Pretty much everything! It disconnects ALLLLLL the time and it takes forever to load. I also find that I have to close out the extenstion and add it back in just to reload and it takes way too long to send out emails. I also have to select if I want an...
Riva
Most Helpful Favorable Review
Verified User in Financial Services
The solution is flexible and configurable compared to other vendors, and handles things on the back end instead of client-side. Support is excellent, and the team is always accommodating and responsive.
Most Helpful Critical Review
Verified User in Banking
some limitations which were not solved and it turned out a show stopper
Jarin C.
Verified User in Information Technology and Services
- Robust integration with Salesforce. Can see and edit all custom object records, as long as you can access it through an Account, Opp, Contact, or Lead through a Related List - Also includes a scheduling tool that takes into account conflicts on your...
Verified User in Financial Services
The solution is flexible and configurable compared to other vendors, and handles things on the back end instead of client-side. Support is excellent, and the team is always accommodating and responsive.
Verified User in Internet
Pretty much everything! It disconnects ALLLLLL the time and it takes forever to load. I also find that I have to close out the extenstion and add it back in just to reload and it takes way too long to send out emails. I also have to select if I want an...
Verified User in Banking
some limitations which were not solved and it turned out a show stopper
Alternatives
Discussions
how can I improve on synchronisation with Salesforce
3 comments
PB
Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus. I have gmail and while all of my emails are synching...Read more
How reliable is the Chrome extension and Cirrus Insight side panel for your users?
2 comments
WG
I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this...Read more
Why does the outlook plugin frequently logout/not load?
2 comments
DH
Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow...Read more
Can I try Riva Cloud before I buy it? Trial version available?
1 comment
DS
Yes. They have a 15-day trial version.Read more
Riva has no more discussions with answers
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