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Online Reputation Management Software
Chekkit
Podium
Chekkit-vs-Podium

Compare Chekkit and Podium

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At a Glance
Pricing
Ratings
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By Chekkit

By Podium

Optimized for quick response

At a Glance

Star Rating

(153)4.9 out of 5

(1,845)4.6 out of 5

Market Segments

Small-Business (90.1% of reviews)

Small-Business (59.7% of reviews)

Entry-Level Pricing

$149.00 Per Month

$399.00 Per Month

Chekkit

Star Rating

(153)4.9 out of 5

Market Segments

Small-Business (90.1% of reviews)

Entry-Level Pricing

$149.00 Per Month

Learn more about Chekkit

Podium

Star Rating

(1,845)4.6 out of 5

Market Segments

Small-Business (59.7% of reviews)

Entry-Level Pricing

$399.00 Per Month

Browse all 3 pricing plans

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

Users report that Podium excels in its Live Chat feature, scoring 9.1, while Chekkit offers a slightly better score of 9.2, indicating that Chekkit may provide a more seamless chat experience.
Reviewers mention that Chekkit outperforms Podium in Two-Way Text Messaging, with a score of 9.6 compared to Podium's 9.3, suggesting that Chekkit offers more robust communication capabilities.
G2 users highlight that Podium's Bulk SMS feature scores 8.7, while Chekkit shines with a score of 9.4, indicating that Chekkit may be more effective for businesses needing to send mass messages.
Users on G2 note that Chekkit has a superior AI Text Generation capability, scoring 8.6, compared to Podium's 8.0, which may enhance content creation and customer engagement for Chekkit users.
Reviewers mention that Podium's Customization Interface scores 8.6, while Chekkit scores slightly lower at 8.3, indicating that Podium may offer a more user-friendly customization experience.
Users say that Chekkit excels in Feedback Collection with a score of 8.9, while Podium scores higher at 9.3, suggesting that Podium may provide better tools for gathering customer insights.

Sponsored

Canny

(94)

Enterprise Feedback Management

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Pricing

Entry-Level Pricing

Chekkit

Chekkit Pricing

$149.00

Per Month

We help local businesses get more leads, convert more leads to new sales, and turn new customers into lifetime customers that keep coming back.

All-in-one Inbox
Reviews
Textchat

Learn more about Chekkit

Podium

Core

$399.00

Per Month

With essential AI features, respond to and convert more leads faster.

Consolidated Lead Conversion Platform
Review Management with AI Reponses
Basic Automations

Browse all 3 pricing plans

Free Trial

Chekkit

Free Trial is available

Podium

No trial information available

Ratings

Meets Requirements

9.4

112

9.1

1,549

Ease of Use

9.7

112

9.3

1,568

Ease of Setup

9.6

9.2

917

Ease of Admin

9.6

9.3

803

Quality of Support

9.7

107

9.0

1,447

Has the product been a good partner in doing business?

9.8

9.2

819

Product Direction (% positive)

9.5

100

9.0

1,542

Features by Category

Conversational MarketingHide 14 FeaturesShow 14 Features

9.1

263

8.5

2,061

Messenger

Sequencing

9.5(won by 1.1)

8.4

126

Feature Not Available

7.9(won by default)

175

Live Chat

9.2(won by 0.1)

9.1

191

Customization Interface

8.3(won by default)

Feature Not Available

Channels

Social Media

9.0(won by 0.9)

8.1

181

Website

8.9(won by 0.2)

8.7

191

Text Message (SMS)

9.5(won by 0.2)

9.3

206

Voice Assistants

9.0(won by default)

Feature Not Available

Other

8.7(won by 0.6)

8.1

165

Customers

Targeting

9.1(won by 0.8)

8.3

122

Profiles

9.4(won by 1.0)

8.4

126

Analytics

8.9(won by 0.3)

8.6

193

Lead Gathering

9.1(won by 0.8)

8.3

193

Sales Conversion

9.3(won by 0.8)

8.5

192

Automotive MarketingHide 9 FeaturesShow 9 Features

Not enough data

9.0

392

Platform Basics

Reporting

Not enough data

8.7(won by default)

Interoperability

Not enough data

8.6(won by default)

Performance

Not enough data

9.2(won by default)

Platform Data

Dashboard

Not enough data

9.4(won by default)

Alerts and Notifications

Not enough data

9.0(won by default)

Platform Additional Functionality

Cloud

Not enough data

8.3(won by default)

Mobility

Not enough data

8.9(won by default)

Messaging

Not enough data

9.4(won by default)

Platform Content

Automation

Not enough data

9.1(won by default)

SMS MarketingHide 14 FeaturesShow 14 Features

9.2

156

8.5

2,064

Text Messaging

Bulk SMS

9.4(won by 0.7)

8.7

179

Verified

Two-Way Text Messaging

9.6(won by 0.3)

9.3

192

Verified

Text Scheduler

Feature Not Available

8.4(won by default)

139

Automatic Replies

9.1(won by 0.5)

8.6

192

Verified

Automatic URL Shortening

9.0(won by 0.6)

8.4

166

Verified

MMS Marketing

9.0(won by 0.5)

8.5

167

Verified

Personalization

9.4(won by 0.8)

8.6

186

Verified

Transactional SMS

9.6(won by 1.0)

8.6

170

Verified

SMS Platform

Reporting

9.0(won by 0.5)

8.5

177

Verified

Automation

8.6(tied score)

178

Verified

White Label

9.5(won by default)

Feature Not Available

Text-to-Landline

8.8(won by 1.1)

7.7

157

Verified

Short Codes

Feature Not Available

API Integration

Feature Not Available

8.3(won by default)

161

Verified

Customer Communications ManagementHide 10 FeaturesShow 10 Features

9.1

204

8.3

1,901

Channels

Multi-Channel Coverage

9.0(won by 0.7)

8.3

245

Open Listening

8.9(won by 0.6)

8.3

246

Physical Media

Feature Not Available

Design

Communications Strategy Development

8.9(won by 0.6)

8.3

261

Create Content

9.2(won by default)

Feature Not Available

Personalization

9.0(won by 0.3)

8.7

294

Inbound Identification

9.4(won by 0.8)

8.6

285

Regulatory Compliance

9.4(won by 0.7)

8.7

259

Generative AI

AI Text Generation

Feature Not Available

7.9(won by default)

158

AI Text Summarization

Feature Not Available

7.8(won by default)

153

Shared InboxHide 10 FeaturesShow 10 Features

Not enough data

8.6

200

Productivity Tools

Notes

Not enough data

8.3(won by default)

Internal Discussion

Not enough data

Feature Not Available

Assignments and Tasks

Not enough data

Feature Not Available

Workflows

Not enough data

Feature Not Available

Templates

Not enough data

9.1(won by default)

Integrations

Not enough data

8.8(won by default)

Tagging System

Not enough data

8.1(won by default)

Analytics

Trends

Not enough data

Feature Not Available

Performance Tracking

Not enough data

Feature Not Available

Email Tracking

Not enough data

Feature Not Available

Communication Platform as a ServiceHide 6 FeaturesShow 6 Features

Not enough data

8.5

1,395

Functionality

Ease Of Integration

Not enough data

8.7(won by default)

281

Verified

API Call Speed

Not enough data

8.1(won by default)

273

Verified

Communication Varieties

Not enough data

8.7(won by default)

276

Verified

Support

Documentation

Not enough data

8.5(won by default)

280

Verified

Community Support

Not enough data

Feature Not Available

Professional Support

Not enough data

8.7(won by default)

285

Verified

ChatbotsHide 14 FeaturesShow 14 Features

Not enough data

8.7

182

Responses

Customization

Not enough data

9.1(won by default)

Control

Not enough data

8.2(won by default)

Route To Human

Not enough data

8.9(won by default)

Menu bars

Not enough data

Feature Not Available

Drip sequences

Not enough data

8.2(won by default)

Platform

Live chat

Not enough data

Feature Not Available

Integrations

Not enough data

Feature Not Available

Branding

Not enough data

9.3(won by default)

Analytics

Not enough data

8.5(won by default)

A/B testing

Not enough data

Feature Not Available

Role-based access

Not enough data

8.8(won by default)

Collection of information

Not enough data

9.0(won by default)

Generative AI

AI Text Generation

Not enough data

8.5(won by default)

AI Text Summarization

Not enough data

8.3(won by default)

Conversational SupportHide 10 FeaturesShow 10 Features

Not enough data

8.4

1,616

Conversational Platform

Personalization

Not enough data

8.7(won by default)

259

Omnichannel

Not enough data

8.5(won by default)

217

Contextual Engagement

Not enough data

8.3(won by default)

132

Proactive Engagement

Not enough data

8.6(won by default)

146

Support Automation

Intelligent Routing

Not enough data

8.7(won by default)

221

Seamless Escalation

Not enough data

8.4(won by default)

131

Transcripts

Not enough data

8.7(won by default)

132

Self-Serve Support

Not enough data

8.2(won by default)

140

Generative AI

AI Text Generation

Not enough data

7.8(won by default)

119

AI Text Summarization

Not enough data

7.7(won by default)

119

AI ChatbotsHide 15 FeaturesShow 15 Features

Not enough data

8.6

324

Data

Reliability

Not enough data

8.4(won by default)

Data Security

Not enough data

8.8(won by default)

Interaction

Complex Query Handling

Not enough data

8.5(won by default)

Natural Conversation

Not enough data

8.6(won by default)

Understanding

Not enough data

8.6(won by default)

Context Management

Not enough data

8.6(won by default)

Customizability

Not enough data

9.0(won by default)

Learning

User Interaction Learning

Not enough data

8.6(won by default)

Error Learning

Not enough data

8.6(won by default)

Content Generation

Creativity

Not enough data

8.5(won by default)

Content Accuracy

Not enough data

8.2(won by default)

System

API Flexibility

Not enough data

Feature Not Available

Update Frequency and Utility

Not enough data

8.6(won by default)

Cross-Platform Compatibility

Not enough data

8.8(won by default)

Software Integration

Not enough data

8.7(won by default)

Live ChatHide 14 FeaturesShow 14 Features

9.1

305

8.5

6,263

Generative AI

AI Text Generation

Feature Not Available

8.0(won by default)

183

AI Text Summarization

Feature Not Available

7.7(won by default)

179

AI Text-to-Speech

Feature Not Available

Communication

Pop-up Chat

9.1

9.2(won by 0.1)

624

Verified

Notifications

9.0

9.1(won by 0.1)

649

Verified

Targeted Emails

9.0(won by 0.8)

8.2

438

In-App Messaging

9.2(won by 0.2)

9.0

592

Verified

Co-Browsing

Feature Not Available

7.3(won by default)

225

Internal Use

Customization

8.8(won by 0.5)

8.3

545

Verified

Conversation Archiving

9.1(won by 0.1)

9.0

605

Verified

Lead Development

9.4(won by 0.7)

8.7

577

Verified

Knowledge Base

9.0(won by 0.4)

8.6

555

Verified

Team Inbox

Feature Not Available

8.8(won by default)

562

Verified

Customer Profiles

9.0(won by 0.5)

8.5

529

Verified

Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features

9.3

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

AI Text Summarization

Feature Not Available

Not enough data

Survey Management

Brand Design Consistency

9.7(won by default)

Not enough data

Survey Deployment

9.2(won by default)

Not enough data

Feedback Collection

8.9(won by default)

Not enough data

Device Responsiveness

9.2(won by default)

Not enough data

Process Management

Feedback Aggregation

8.6(won by default)

Not enough data

Trigger Alerts

9.7(won by default)

Not enough data

Real-Time Analysis

9.2(won by default)

Not enough data

Real-Time Action

9.3(won by default)

Not enough data

System Management

Security

9.3(won by default)

Not enough data

System Monitoring

9.4(won by default)

Not enough data

Online Reputation ManagementHide 12 FeaturesShow 12 Features

9.2

333

8.4

4,958

Consumer Intelligence

Customer Feedback

9.6(won by 0.4)

Verified

9.2

599

Verified

Competitive Intelligence

9.5(won by 1.0)

Verified

8.5

489

Sentiment Analysis

9.0(won by 0.4)

Verified

8.6

530

Verified

Reporting

Revenue Reporting

Feature Not Available

Corporate Reporting

9.1(won by 0.7)

Verified

8.4

497

Verified

Dashboard

9.4(won by 0.4)

9.0

619

Verified

Media Monitoring

Social Networks Monitoring

8.8(won by 0.2)

Verified

8.6

490

Social Media Management

8.8(won by 1.6)

Verified

7.2

173

Digital Media Monitoring

Feature Not Available

8.3(won by default)

485

In-House Management

Employee Performance

Feature Not Available

8.6(won by default)

479

Team Workflow

Feature Not Available

8.6(won by default)

478

Verified

Generative AI

AI Text Generation

Feature Not Available

7.6(won by default)

119

VoIPHide 12 FeaturesShow 12 Features

Not enough data

7.9

Basic Communication

Phone Calls

Not enough data

8.5(won by default)

Video Calls

Not enough data

Feature Not Available

Instant Messaging

Not enough data

Feature Not Available

Screen Sharing

Not enough data

Feature Not Available

Conference Calls

Not enough data

Feature Not Available

Desk-to-Desk Calls

Not enough data

7.4(won by default)

Access

Software Pairing

Not enough data

Feature Not Available

Browser Extension

Not enough data

Feature Not Available

Individual Download

Not enough data

Feature Not Available

Advanced Features

Hold Music

Not enough data

7.4(won by default)

Automated Attendants

Not enough data

Feature Not Available

VOiP Number

Not enough data

8.3(won by default)

Categories

Shared Categories

Chekkit

Podium

Chekkit and Podium are categorized as SMS Marketing, Conversational Marketing, Online Reputation Management, Live Chat, and Customer Communications Management

Unique Categories

Chekkit is categorized as Enterprise Feedback Management

Podium is categorized as Conversational Support, Automotive Marketing, Chatbots, Communication Platform as a Service, VoIP, AI Chatbots, and Shared Inbox

Reviews

Reviewers' Company Size

Chekkit

Small-Business(50 or fewer emp.)

90.1%

Mid-Market(51-1000 emp.)

9.9%

Enterprise(> 1000 emp.)

Podium

Small-Business(50 or fewer emp.)

59.7%

Mid-Market(51-1000 emp.)

35.4%

Enterprise(> 1000 emp.)

4.9%

Small-Business

(50 or fewer emp.)

90.1%

59.7%

Mid-Market

(51-1000 emp.)

9.9%

35.4%

Enterprise

(> 1000 emp.)

4.9%

Reviewers' Industry

Chekkit

Retail

17.1%

Luxury Goods & Jewelry

9.9%

Furniture

5.9%

Marketing and Advertising

5.3%

Consumer Services

5.3%

Other

56.6%

Podium

Automotive

20.3%

Retail

13.8%

Consumer Services

9.2%

Construction

8.2%

Furniture

6.4%

Other

42.1%

Most Helpful Reviews

Chekkit

Most Helpful Favorable Review

Will P.

Verified User in Leisure, Travel & Tourism

I changed from Podium to Chekkit - and it was a great move for my company. Chekkit's phone app is more stable than Podium's phone app. The staff at Chekkit couldn't be more helpful. It's really incredible how they helped me move my data over, set up my...

Most Helpful Critical Review

Verified User in Computer Hardware

I find that the program runs fine, though I think the worst aspect of this program is its need to ask for a review in the first place. If the product is good, people will talk about it. There would be no need to ask for reviews

Podium

Most Helpful Favorable Review

Shelly H.

Verified User in Financial Services

Connecting instantly with Google, we had a hard time getting our reviews to actually be seen on Google in the past.

Most Helpful Critical Review

Robert R.

Verified User in Automotive

Podium has the worst customer service I have ever experienced. The company employs a third party to contact dealers and try to sell them services one or twice a week. Even after being asked to be placed on a do not call list, they are still reaching out. I...

Will P.

Verified User in Leisure, Travel & Tourism

Shelly H.

Verified User in Financial Services

Connecting instantly with Google, we had a hard time getting our reviews to actually be seen on Google in the past.

Verified User in Computer Hardware

Robert R.

Verified User in Automotive

Alternatives

Chekkit Alternatives

Podium Alternatives

Discussions

Chekkit Discussions

How to organize messages without losing information that may need to be referenced at a later time.

1 comment

Hi Teegan, to archive a message there is a "Close Message" feature that will put all messages in the closed tab. Thank you for your feedback on an...Read more

Can you please add a "Save All Attachments" feature for both PC and phone application?

1 comment

Hi Robin, Thanks for your feedback! Could you please clarify? Do you mean save all attachments that have been sent and received in the conversation? If...Read more

Chekkit has no more discussions with answers

See all discussions

Podium Discussions

How can I make people interact with the chat feature better?

3 comments

Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more

How can online reviews help my business?

2 comments

In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more

How do I edit my templates ( If this is not a permissions issues )

2 comments

If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more

See all discussions

Ask Chekkit a Question Contact Chekkit

Ask Podium a Question Contact Podium

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