Compare Chatra and tawk.to 
- Users report that tawk.to excels in its "Pop-up Chat" feature, scoring 9.3, which allows for seamless customer engagement, while Chatra's score of 8.7 indicates it may not be as effective in capturing visitor attention.
- Reviewers mention that tawk.to's "Ease of Setup" is rated at 9.3, making it user-friendly for small businesses, whereas Chatra's score of 8.7 suggests a slightly more complex setup process that may require additional time and effort.
- G2 users highlight tawk.to's superior "Lead Development" capabilities with a score of 8.5, which helps businesses effectively nurture potential customers, compared to Chatra's lower score of 7.9, indicating it may lack some advanced lead management features.
- Users on G2 appreciate tawk.to's "In-App Messaging" feature, rated at 9.0, which enhances real-time communication, while Chatra's score of 8.2 suggests it may not provide the same level of immediacy and effectiveness in messaging.
- Reviewers say that tawk.to's "Conversation Archiving" feature, with a score of 8.9, allows for better tracking and analysis of customer interactions, whereas Chatra's score of 8.5 indicates it may not offer the same depth of archiving capabilities.
- Users report that tawk.to's "Quality of Support" is rated at 8.4, reflecting a strong commitment to customer service, while Chatra's score of 8.3 suggests it may not be as responsive or helpful in addressing user concerns.
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Chatra is super quick and easy to manage client chats and customer chats. The application is simply superb to navigate and the notifications are really quick which helps you not to miss any conversation.
Chatra didn't have out-of-the-box integrations to our other business systems (CRM, Marketing Automation), so it resulted in a lot of unnecessary data entry. It also became difficult to manage shifts and response templates as our team grew.
The most amazing part of the tawk to the tool is its easy integration feature. You can easily integrate with your website whether it's a WordPress-based website or a proper PHP-coded one.
I repeatedly asked for help as my clients complained they did not get mails from the helpdesk system. I repeatedly complained to Tawk.to and they did nothing to solve it. They tried blaming it on me, but whenever I used my own mail to reply to customers all...
Chatra is super quick and easy to manage client chats and customer chats. The application is simply superb to navigate and the notifications are really quick which helps you not to miss any conversation.
The most amazing part of the tawk to the tool is its easy integration feature. You can easily integrate with your website whether it's a WordPress-based website or a proper PHP-coded one.
Chatra didn't have out-of-the-box integrations to our other business systems (CRM, Marketing Automation), so it resulted in a lot of unnecessary data entry. It also became difficult to manage shifts and response templates as our team grew.
I repeatedly asked for help as my clients complained they did not get mails from the helpdesk system. I repeatedly complained to Tawk.to and they did nothing to solve it. They tried blaming it on me, but whenever I used my own mail to reply to customers all...
