tawk.to Pricing Overview
tawk.to at a glance
tawk.to’s premium messaging software, ticketing help desk and Knowledge Base are FREE forever with 24/7 support. Add unlimited agents, and properties and manage them all in a single Dashboard.
| Name | Price | Features |
|---|---|---|
| Free | FreePer Month | Free forever
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| Remove Branding | Starting at $19.001 Properties Per Month | Replace our branding with your own and white label the widget, ticketing email, chat pages, and Knowledge Base.
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| Video + Voice + Screensharing | Starting at $29.001 Properties Per Month |
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| Hired Agents | Starting at $1.001 Properties | Monthly Hired Agent Service from $1/hour.
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| Virtual Assistants | Starting at $7.001 Properties | Monthly Virtual Assistant services starting at $7/hour.
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tawk.to pricing & plans
A small number of our users pay a modest fee to remove the “powered by tawk.to” branding on the widget and white label the widget, ticketing email, chat pages, and Knowledge Base. We can also provide you with professionally trained, native-speaking chat agents to help you answer your chats for $1/hour. and Virtual Assistant services from $7/hour. We also offer the option to add real-time Video + Voice + Screensharing to your widget.
Pricing information was last updated on October 10, 2024Top Rated tawk.to Alternatives
tawk.to Alternatives Pricing
The following is a quick overview of editions offered by other Live Chat Software
 Support Only (Team) | $19.001 user per month billed annually | Integrated customer support
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 Essential | $39.001 Seat Per Month | The customer support plan for individuals, startups, and small businesses.
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 Free Forever | FreePer Month | For new businesses seeking to start offering great customer service. Free forever. No credit card required.
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Various alternatives pricing & plans
tawk.to Pricing Reviews
What I like best about Tawk.to is its feature-rich platform combined with its free pricing model, making it accessible for businesses of all sizes. The intuitive interface makes it easy to set up and use, even for non-technical users. Features like real-time monitoring, chat customization, and multilingual support enhance customer engagement. The ability to track visitor activity and create tickets for follow-up helps maintain excellent customer service. Additionally, the option to integrate seamlessly with various platforms makes it highly versatile. Review collected by and hosted on G2.com.
One downside of Tawk.to is the limited customization in terms of chat widget design, which may not align with all brand aesthetics. Additionally, the mobile app experience can feel clunky at times, with occasional delays in notifications. Some advanced features like white labeling require a paid upgrade, which might limit options for full branding control. Review collected by and hosted on G2.com.
Ithelp in real time communication, provides live chat functionality, allowing businesses to engage with visitors and address their questions in real-time. It is cost effective, The basic version of Tawk.to is free, making it a cost-effective solution for businesses of all sizes. It supports integration with multiple communication channels, including email and social media, helping to streamline customer interactions. The chat widget can be customized to match the look and feel of your website, ensuring a seamless user experience. It maintains a history of conversations, which can be useful for follow-up and understanding customer interactions better. Review collected by and hosted on G2.com.
Downsides of tawk.to are like , The free version offers many features, some advanced functionalities and customizations are only available in the paid plans. The user interface can be overwhelming or cluttered, especially for users new to live chat tools, which may affect ease of use. Limited Branding as in Customization options for the chat widget are somewhat limited, which may not fully align with a brand’s aesthetic or specific needs. there are some customization options, deeper integration or advanced customization may require additional technical knowledge or be unavailable. There is some scalability issues also. Although Tawk.to has mobile apps, they may not offer the full range of functionalities available on the desktop version, potentially limiting mobile support capabilities. Review collected by and hosted on G2.com.
