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- Greenway Health Patient Portal
- Change Healthcare-vs-Greenway Health Patient Portal
Compare Change Healthcare and Greenway Health Patient Portal 
- Users report that the Greenway Health Patient Portal has a lower star rating of 2.7 compared to Change Healthcare, which boasts a rating of 3.9, indicating a significant difference in overall user satisfaction.
- Reviewers mention that while both products cater to small businesses, Greenway Health Patient Portal has a higher percentage of reviews from this segment at 70.0%, suggesting it may be more tailored to smaller practices compared to Change Healthcare's 52.4%.
- Users on G2 highlight that Greenway Health Patient Portal excels in Workflow Management with a score of 8.0, while Change Healthcare struggles with lower scores in Ease of Setup (6.7) and Quality of Support (6.5), indicating potential challenges for new users.
- Reviewers say that Change Healthcare outperforms Greenway Health Patient Portal in Meets Requirements with a score of 8.4 versus 7.3, suggesting that it may better fulfill the needs of healthcare providers.
- Users report that Greenway Health Patient Portal has a strong focus on EHR Integration with a score of 8.3, which is crucial for seamless data management, while Change Healthcare does not provide specific scores for this feature, indicating a potential gap in integration capabilities.
- G2 users mention that the Product Direction score for Greenway Health Patient Portal is notably low at 3.0, which raises concerns about the future development and support of the product, whereas Change Healthcare has a more favorable score of 6.7, suggesting a more promising outlook for enhancements and updates.
I can create a duplicate claim from an already submitted claim, saving the time it would take to re-enter patient information. I can see immediately whether or not a claim was accepted by the payor. I can also resubmit a claim if needed instead of...
TERRIBLE OUTSOURCED customer service center. No internal communications. No one knows who does what, so expect multiple transfers. Constantly changing their internal policies makes it difficult to keep up with their ever-changing requirements. Customer...
Being able to send patient's forms and information thru secure messaging and patient's being able to schedule their own appointments
I do not like that Greenway crashes every day. We integrated it with Canopy, and it takes a very long time for data from greenway to transfer to Canopy. The look of the app is highly outdated in design and efficiency. I will click a button and it takes a...
I can create a duplicate claim from an already submitted claim, saving the time it would take to re-enter patient information. I can see immediately whether or not a claim was accepted by the payor. I can also resubmit a claim if needed instead of...
Being able to send patient's forms and information thru secure messaging and patient's being able to schedule their own appointments
TERRIBLE OUTSOURCED customer service center. No internal communications. No one knows who does what, so expect multiple transfers. Constantly changing their internal policies makes it difficult to keep up with their ever-changing requirements. Customer...
I do not like that Greenway crashes every day. We integrated it with Canopy, and it takes a very long time for data from greenway to transfer to Canopy. The look of the app is highly outdated in design and efficiency. I will click a button and it takes a...
