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17 Relay Network Reviews
Overall Review Sentiment for Relay Network
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Its interface turns out to be quite simple and easy to use, the fact that it allows me to channel the attention of my clients quite easily and simply turns out to be something very useful, the fact that it is multiplatform is quite practical for me to serve my clients at any time regardless of being close to my computer or not, the fact that I can customize its interface according to my needs and those of my company turns out to be something quite attractive to customize everything according to my functions and needs in a way Quite simple, the fact that it alerts me via email in case there is a new notification that I have not seen immediately is quite useful for me to avoid leaving my clients in a very long wait. Review collected by and hosted on G2.com.
To be honest I have no complaints about the use of this application, which has come as a complete surprise to me since I never thought that a tool of this type would help me so much to solve the way in which I attended to my clients. Review collected by and hosted on G2.com.
i like this software for the following reasons
1 it integrates with other software easier such as salesforce hence it grows the business fast and boost sales.bots are useful for internal training.
2 the support automation has made it easier for customers to self-serve hence the daily contact rate has dropped which makes us effective and concentrate in other field of business.
3 the platform has enables us organize effectively,give automated responses that have provided great satisfaction hence it have improved our human relation with our customers.
4 it omnichannel structure,it assist our customer independently away from our platform hence we ate glad . Review collected by and hosted on G2.com.
there is nothing much to dislike this software but it short fall is that the software is not flexible on the platform,reports are solid. Review collected by and hosted on G2.com.
What I like most about this tool is the interaction between employees and clients through the collaborative functions that it has. I think the creation of tickets and responses is quite effective, another feature that is fascinating is the integration with the email, the retransmission shows when the client is online, offline and when he writes, his customer service system is very efficient. In addition, the mobile communications platform offered to customers is an exceptional feature. Review collected by and hosted on G2.com.
I used it for more than two years and I did not find fault, the whole program is great Review collected by and hosted on G2.com.
This makes it so easy to keep my blog beautiful. I love how simple and easy this is to use. Review collected by and hosted on G2.com.
Sometimes it's not enough for what I need. There are sometimes I need more than how simple this program is. Review collected by and hosted on G2.com.
Relay is a unique way for businesses to reach frequent customers through the commutation channel they use most. It is also very easy to use for both the user and the customer. Review collected by and hosted on G2.com.
When it comes to downloading another app or creating an online profile to make payments, most customers don’t want to take the extra step. As technology consultants we are always looking for new ways to streamline these processes. Review collected by and hosted on G2.com.
Being able to add pins and destinations and phone numbers like businesses and destinations of where theyre going to Review collected by and hosted on G2.com.
That is only available on iTunes and not in Google Play Store Review collected by and hosted on G2.com.
