Compare Chameleon Software and Userpilot 
At a Glance
Market Segments
Mid-Market (58.7% of reviews)
Mid-Market (54.4% of reviews)
Entry-Level Pricing
Free Trial
Starting at $249.00
Chameleon
Star Rating
(277)4.4 out of 5
Market Segments
Mid-Market (58.7% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansUserpilot
Star Rating
(674)4.6 out of 5
Market Segments
Mid-Market (54.4% of reviews)
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chameleon excels in its Quality of Support with a score of 8.9, while Userpilot outshines with a remarkable score of 9.5, indicating that users find Userpilot's support more responsive and helpful.
- Reviewers mention that Chameleon offers a solid Survey Builder experience with a score of 8.4, but Userpilot's builder is rated higher at 8.9, suggesting that users appreciate the additional features and ease of use in Userpilot's survey creation tools.
- G2 users highlight that Chameleon has a lower score in Data Analysis at 6.8 compared to Userpilot's 8.0, indicating that users find Userpilot's analytics capabilities more robust and insightful for their needs.
- Users on G2 report that Chameleon and Userpilot both provide User-Level Analytics with equal scores of 8.6, but Userpilot's additional features in this area, such as enhanced segmentation options, make it a more appealing choice for detailed user insights.
- Reviewers say that Chameleon has a strong Personalization feature with a score of 8.5, but Userpilot's higher score of 8.5 in Behavior-responsive Messaging suggests that users find Userpilot's ability to tailor messages based on user behavior more effective.
- Users report that while both products offer Text Bubble Walkthroughs, Userpilot's score of 9.0 surpasses Chameleon's 8.6, indicating that users prefer the clarity and effectiveness of Userpilot's walkthroughs in guiding users through the software.
Featured Products
Sponsored
Alhena AI
(34)
Customer Self-Service
Visit Website
Sponsored
Croct
(27)
Customer Self-Service
Visit Website
Sponsored
Product Fruits
(122)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
Chameleon
Free Trial
Free Trial
Try Chameleon - free and unlimited for 14 days
- Unlimited Tours
- Unlimited Microsurveys
- Unlimited Tooltips
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Chameleon
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.3
246
8.8
558
Ease of Use
8.1
250
8.6
596
Ease of Setup
8.1
139
8.7
420
Ease of Admin
8.5
121
8.8
265
Quality of Support
9.0
216
9.5
505
Has the product been a good partner in doing business?
9.1
115
9.4
263
Product Direction (% positive)
8.9
241
9.4
566
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
8.3
122
9.0
402
6.9
124
8.1
414
User Support
7.9
136
8.7
424
6.9
90
7.8
346
7.7
117
8.5
370
Walkthrough Type
8.0
113
8.3
369
8.6
132
9.0
410
Product Analytics
Not enough data
8.6
162
Not enough data
8.6
165
Not enough data
8.6
165
Not enough data
8.2
158
Not enough data
7.6
151
Not enough data
7.7
147
Not enough data
7.6
146
Not enough data
7.4
150
Survey Management
Not enough data
8.4
147
Not enough data
8.6
147
Not enough data
8.2
145
Not enough data
7.6
138
Survey Customization
Not enough data
8.2
140
Not enough data
8.4
146
Not enough data
8.0
141
Not enough data
7.8
130
Survey Insights
Not enough data
8.1
138
Not enough data
7.2
126
Not enough data
8.2
136
Not enough data
8.3
135
Generative AI
7.2
65
Not enough data
Self-Service Experience
8.3
100
Not enough data
8.2
98
Not enough data
6.6
80
Not enough data
6.6
78
Not enough data
8.5
99
Not enough data
Self-Service Platform
8.5
103
Not enough data
7.9
88
Not enough data
6.7
77
Not enough data
8.2
97
Not enough data
Categories
Categories
Shared Categories
Chameleon and Userpilot are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
Chameleon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.3%
Information Technology and Services
14.5%
Marketing and Advertising
5.2%
Financial Services
5.2%
Hospital & Health Care
1.9%
Other
37.9%
Computer Software
39.4%
Information Technology and Services
16.0%
Financial Services
5.8%
Internet
4.2%
Marketing and Advertising
3.0%
Other
31.5%
Most Helpful Reviews
Chameleon
Most Helpful Favorable Review
Lubana L.
Verified User in Information Technology and Services
I really like how easy it is to build updates and announcements on our own platform using Chameleon. I was able to get started building within a day! I also LOVE the inspiration page so I can see what how others have done what I'd like to do successfully
Most Helpful Critical Review
Verified User in Computer Software
The customer support is non-existent. You have to sign up for a free trial with a credit card, when I cancelled the account after a week and a half my account went to "Cancellation Started" status but I was still charged 2 days later.
Userpilot
Most Helpful Favorable Review
Nadav L.
Verified User in Computer Software
Userpilot's support level is by far the best I've ever encountered! The product delivers exceptional value!
Most Helpful Critical Review
Verified User in Music
The editor for building flows is really difficult to use. Frequently changes are lost and have to be redone. Reporting is very difficult to gain any value from. No connection with other systems.
Lubana L.
Verified User in Information Technology and Services
I really like how easy it is to build updates and announcements on our own platform using Chameleon. I was able to get started building within a day! I also LOVE the inspiration page so I can see what how others have done what I'd like to do successfully
Nadav L.
Verified User in Computer Software
Userpilot's support level is by far the best I've ever encountered! The product delivers exceptional value!
Verified User in Computer Software
The customer support is non-existent. You have to sign up for a free trial with a credit card, when I cancelled the account after a week and a half my account went to "Cancellation Started" status but I was still charged 2 days later.
Verified User in Music
The editor for building flows is really difficult to use. Frequently changes are lost and have to be redone. Reporting is very difficult to gain any value from. No connection with other systems.
Discussions
Is it possible to create templates when you are using the different screens, as different User may have different preferences.
1 comment
PA
Yes, you can create templates that you can re-use when creating Tour Steps. That allows you to set different styles or basic configurations to enable you to...Read more
What is the best way to create survey with up more that 3 questions
1 comment
JB
Surveys are conducted to know people's opinions by asking some questions. Most well-known companies in the united states, Canada, the UK, Mexico, and other...Read more
Chameleon has no more discussions with answers
Userpilot has no discussions with answers
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