Compare Certinia PS Cloud and Unit4 PSA Suite

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At a Glance
Certinia PS Cloud
Certinia PS Cloud
Star Rating
(697)4.3 out of 5
Market Segments
Mid-Market (51.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Certinia PS Cloud
Unit4 PSA Suite
Unit4 PSA Suite
Star Rating
(25)3.4 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Information
Entry-Level Pricing
5500 Annually
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Certinia PS Cloud excels in customer management features, particularly with its Customer Profiles and Customer Health Scores, which received ratings of 9.4 and 8.9 respectively. In contrast, Unit4 PSA Suite's customer management features are rated lower, with Customer Profiles at 8.5, indicating that Certinia provides a more robust solution for tracking customer interactions and health.
  • Reviewers mention that Certinia PS Cloud offers superior project management capabilities, highlighted by its Project Planning and Project Tracking features, both rated at 8.7 and 8.8. Users on G2 have noted that Unit4 PSA Suite's project management tools, while functional, do not match the depth and usability of Certinia's offerings.
  • G2 users highlight Certinia PS Cloud's strong financial management tools, particularly in areas like AP Automation and Collections Automation, which received ratings of 8.5 and 8.8. In comparison, Unit4 PSA Suite's financial features are perceived as less comprehensive, with lower ratings in similar categories, suggesting that Certinia provides a more effective solution for financial operations.
  • Reviewers say that Certinia PS Cloud's ease of use is a significant advantage, with an Ease of Use score of 7.9, compared to Unit4 PSA Suite's 6.7. This difference indicates that users find Certinia's interface more intuitive and user-friendly, which can lead to quicker onboarding and better overall user satisfaction.
  • Users report that Certinia PS Cloud has a more favorable quality of support, scoring 8.1 in Quality of Support, while Unit4 PSA Suite only scores 6.7. This suggests that Certinia's customer service is more responsive and helpful, which is crucial for businesses relying on timely assistance.
  • Reviewers mention that Certinia PS Cloud's reporting and dashboard capabilities are highly rated at 8.5, providing users with valuable insights into their operations. In contrast, Unit4 PSA Suite's reporting features are rated lower, indicating that Certinia may offer more powerful analytics tools for decision-making.
Featured Products
Pricing
Entry-Level Pricing
Certinia PS Cloud
No pricing available
Unit4 PSA Suite
Premium Partnership
5500
Annually
Browse all 5 pricing plans
Free Trial
Certinia PS Cloud
No trial information available
Unit4 PSA Suite
Free Trial is available
Ratings
Meets Requirements
8.3
569
6.7
24
Ease of Use
7.9
568
6.7
24
Ease of Setup
6.8
357
6.0
18
Ease of Admin
7.2
370
6.0
18
Quality of Support
8.1
524
6.7
24
Has the product been a good partner in doing business?
8.4
368
6.6
18
Product Direction (% positive)
8.7
552
6.1
24
Features by Category
Not enough data
Not enough data
Tasks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Projects
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.5
176
Not enough data
Customer Information
8.9
6
Not enough data
8.8
7
Not enough data
9.4
8
Not enough data
8.6
6
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
Predictions
6.9
6
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
6.9
6
Not enough data
Platform
8.5
12
Not enough data
7.5
10
Not enough data
9.0
10
Not enough data
9.3
9
Not enough data
8.8
11
Not enough data
8.8
12
Not enough data
8.3
10
Not enough data
9.2
10
Not enough data
8.0
10
Not enough data
8.3
12
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
237
Not enough data
Planning
8.3
42
Not enough data
7.9
45
Not enough data
8.1
47
Not enough data
Optimization
7.9
37
Not enough data
7.8
42
Not enough data
7.6
24
Not enough data
8.8
884
Not enough data
Accounting
8.5
16
Not enough data
8.2
16
Not enough data
8.4
16
Not enough data
7.8
17
Not enough data
8.8
15
Not enough data
8.4
18
Not enough data
8.7
18
Not enough data
8.5
19
Not enough data
8.7
14
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
11
Not enough data
8.5
14
Not enough data
8.1
15
Not enough data
8.3
12
Not enough data
8.3
12
Not enough data
8.5
14
Not enough data
8.8
12
Not enough data
Back Office
8.3
13
Not enough data
8.5
12
Not enough data
8.7
9
Not enough data
8.8
12
Not enough data
8.8
15
Not enough data
8.8
10
Not enough data
8.5
12
Not enough data
8.6
14
Not enough data
8.5
12
Not enough data
8.7
14
Not enough data
8.1
12
Not enough data
8.8
11
Not enough data
8.9
17
Not enough data
9.0
8
Not enough data
Front Office
8.8
8
Not enough data
8.3
8
Not enough data
8.3
12
Not enough data
9.2
16
Not enough data
8.6
11
Not enough data
9.1
9
Not enough data
9.1
9
Not enough data
8.6
11
Not enough data
8.3
9
Not enough data
9.0
7
Not enough data
8.8
10
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
8.7
9
Not enough data
Integration
8.7
9
Not enough data
8.8
14
Not enough data
9.2
12
Not enough data
Logistics
9.7
6
Not enough data
9.2
6
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Platform
8.7
15
Not enough data
8.6
11
Not enough data
8.6
12
Not enough data
9.0
14
Not enough data
9.2
16
Not enough data
9.1
16
Not enough data
Production
9.0
5
Not enough data
8.6
6
Not enough data
8.8
7
Not enough data
9.3
5
Not enough data
9.2
11
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Reporting & Analytics
9.1
19
Not enough data
9.0
19
Not enough data
8.9
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Professional Services AutomationHide 30 FeaturesShow 30 Features
8.3
2,934
Not enough data
Customer Management
8.5
94
|
Verified
Not enough data
8.2
97
|
Verified
Not enough data
7.6
73
|
Verified
Not enough data
8.0
75
|
Verified
Not enough data
Project Management
8.7
142
|
Verified
Not enough data
8.8
149
|
Verified
Not enough data
8.7
145
|
Verified
Not enough data
8.6
154
|
Verified
Not enough data
Accounting
8.1
107
|
Verified
Not enough data
8.4
84
|
Verified
Not enough data
8.4
71
Not enough data
8.6
103
|
Verified
Not enough data
8.5
119
|
Verified
Not enough data
Portfolio Management
8.2
75
Not enough data
8.2
74
|
Verified
Not enough data
8.0
91
Not enough data
8.2
67
|
Verified
Not enough data
Analytics
8.2
118
|
Verified
Not enough data
8.5
147
|
Verified
Not enough data
8.4
113
|
Verified
Not enough data
Administration
8.2
109
|
Verified
Not enough data
8.4
131
|
Verified
Not enough data
8.2
122
|
Verified
Not enough data
Platform
8.2
107
|
Verified
Not enough data
8.3
85
|
Verified
Not enough data
8.6
136
|
Verified
Not enough data
7.7
84
|
Verified
Not enough data
7.4
62
|
Verified
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Certinia PS Cloud
Certinia PS Cloud
Unit4 PSA Suite
Unit4 PSA Suite
Certinia PS Cloud and Unit4 PSA Suite are categorized as Professional Services Automation
Unique Categories
Certinia PS Cloud
Certinia PS Cloud is categorized as Resource Management, ERP Systems, Customer Success, and Project Management
Unit4 PSA Suite
Unit4 PSA Suite has no unique categories
Reviews
Reviewers' Company Size
Certinia PS Cloud
Certinia PS Cloud
Small-Business(50 or fewer emp.)
12.8%
Mid-Market(51-1000 emp.)
51.3%
Enterprise(> 1000 emp.)
35.9%
Unit4 PSA Suite
Unit4 PSA Suite
Small-Business(50 or fewer emp.)
36.0%
Mid-Market(51-1000 emp.)
48.0%
Enterprise(> 1000 emp.)
16.0%
Reviewers' Industry
Certinia PS Cloud
Certinia PS Cloud
Information Technology and Services
31.7%
Computer Software
26.8%
Management Consulting
6.4%
Financial Services
3.6%
Hospital & Health Care
3.1%
Other
28.4%
Unit4 PSA Suite
Unit4 PSA Suite
Information Technology and Services
32.0%
Computer Software
12.0%
Accounting
12.0%
Non-Profit Organization Management
8.0%
Industrial Automation
8.0%
Other
28.0%
Most Helpful Reviews
Certinia PS Cloud
Certinia PS Cloud
Most Helpful Favorable Review
Kaede H.
KH
Kaede H.
Verified User in Marketing and Advertising

How hard their team works to constantly improve the product and implement feature requests.

Most Helpful Critical Review
Mike S.
MS
Mike S.
Verified User in Computer Software

It really intended for the Agile methodology. So if you're projects aren't Agile, you'll have to do a lot of adapting. They currently don't have a clean way to do resource management and project staffing. You have to bounce around a bunch to accomplish...

Unit4 PSA Suite
Unit4 PSA Suite
Most Helpful Favorable Review
Seema Y.
SY
Seema Y.
Verified User in Information Technology and Services

Assistance PSA can be easily imported into your Microsoft Dynamics CRM 2013 environment. It provides extended features such as Project Estimate, Project Planning & Forecasting, Resource Planning, Time tracking and Invoicing. It exceeds the expectations...

Most Helpful Critical Review
Verified User in Accounting
GA
Verified User in Accounting

Terrible UI, Buggy and unmanageable code. Ridiculously terrible support team.

Alternatives
Certinia PS Cloud
Certinia PS Cloud Alternatives
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Unit4 PSA Suite
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Replicon PSA
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Discussions
Certinia PS Cloud
Certinia PS Cloud Discussions
How does FinancialForce Compare to OpenAir?
3 comments
Terry M.
TM
I've heard the current integration from OpenAir to SalesForce is more flexible, offers more automation and control and actually easier to setup than the...Read more
What is FinancialForce PSA?
3 comments
BC
Professional Services Automation. It enables your team to manage projects and the resources and tasks on those projects.Read more
How do I become a FinancialForce partner?
1 comment
Gabriel G.
GG
Hi, I’m Gabriel, a research analyst in ERP at G2. You can find information on how to become a FinancialForce partner on their website:...Read more
Unit4 PSA Suite
Unit4 PSA Suite Discussions
Monty the Mongoose crying
Unit4 PSA Suite has no discussions with answers