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- Certinia PS Cloud-vs-Cloud Coach
Compare Certinia PS Cloud and Cloud Coach 
At a Glance
Market Segments
Mid-Market (51.3% of reviews)
Mid-Market (51.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Certinia PS Cloud
Star Rating
(697)4.3 out of 5
Market Segments
Mid-Market (51.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Certinia PS CloudCloud Coach
Star Rating
(158)4.5 out of 5
Market Segments
Mid-Market (51.3% of reviews)
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Certinia PS Cloud excels in Customer Health Scores with a rating of 8.9, while Cloud Coach falls short at 7.7. Reviewers mention that the robust health scoring system in Certinia allows for better tracking of customer engagement and satisfaction.
- Reviewers mention that Cloud Coach shines in Quality of Support, achieving a score of 9.0 compared to Certinia's 8.1. Users on G2 appreciate the responsive support team and the availability of resources, which enhances their overall experience.
- Users say that Certinia PS Cloud offers superior Customer Profiles management with a score of 9.4, while Cloud Coach scores 7.6. Reviewers highlight the detailed insights and customization options available in Certinia, making it easier to tailor interactions with clients.
- G2 users report that Cloud Coach provides better Task Prioritization features, scoring 8.3 compared to Certinia's 8.1. Users mention that the intuitive interface for prioritizing tasks helps teams stay organized and focused on critical projects.
- Reviewers mention that Certinia PS Cloud has a more comprehensive Invoice Customization feature, scoring 8.7, while Cloud Coach lags behind at 6.6. Users appreciate the flexibility in customizing invoices to meet their specific business needs.
- Users on G2 report that Cloud Coach excels in Project Tracking with a score of 8.9, slightly higher than Certinia's 8.8. Reviewers highlight the effective tracking tools that help teams monitor project progress and resource allocation efficiently.
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Pricing
Entry-Level Pricing
Certinia PS Cloud
No pricing availableCloud Coach
Ultimate
Contact Us
Perfect for PMOs
- Portfolio Management
- Demand Capture
- Stage Gates
Free Trial
Certinia PS Cloud
No trial information availableCloud Coach
Free Trial is available
Ratings
Meets Requirements
8.3
569
8.6
141
Ease of Use
7.9
568
8.1
143
Ease of Setup
6.8
357
7.2
107
Ease of Admin
7.2
370
8.0
98
Quality of Support
8.1
524
9.0
131
Has the product been a good partner in doing business?
8.4
368
9.3
101
Product Direction (% positive)
8.7
552
9.1
131
Features by Category
Tasks
Not enough data
8.5
92
|
Verified
Not enough data
8.5
90
|
Verified
Not enough data
8.3
89
|
Verified
Not enough data
8.1
87
|
Verified
Not enough data
8.1
88
Not enough data
7.3
81
Not enough data
8.2
89
|
Verified
Not enough data
7.3
72
Projects
Not enough data
8.2
88
|
Verified
Not enough data
8.3
85
Not enough data
8.6
91
|
Verified
Not enough data
7.7
86
|
Verified
Not enough data
7.8
86
|
Verified
Not enough data
7.1
77
Not enough data
7.8
83
|
Verified
Not enough data
8.5
91
|
Verified
Not enough data
7.7
81
|
Verified
Not enough data
7.9
80
|
Verified
Not enough data
8.1
83
|
Verified
Resource Management
Not enough data
7.9
82
|
Verified
Not enough data
7.7
81
|
Verified
Not enough data
7.8
84
|
Verified
Project Monitoring
Not enough data
7.6
79
|
Verified
Not enough data
8.0
82
|
Verified
Not enough data
8.0
89
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Information
8.9
6
7.7
8
8.8
7
7.5
8
9.4
8
7.6
7
8.6
6
5.6
6
8.7
5
5.8
6
8.9
6
7.4
7
8.9
6
6.1
6
Predictions
6.9
6
6.0
7
8.3
7
5.7
7
8.8
7
6.5
8
6.9
6
5.0
7
Platform
8.5
12
8.5
8
7.5
10
8.6
7
9.0
10
7.9
8
9.3
9
7.7
8
8.8
11
8.1
8
8.8
12
7.9
7
8.3
10
8.5
8
9.2
10
8.1
7
8.0
10
7.9
8
8.3
12
8.1
8
Generative AI
Feature Not Available
5.0
6
Feature Not Available
5.3
6
Portfolio Management
Not enough data
8.1
41
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
7.8
41
Project Management
Not enough data
8.2
40
Not enough data
8.0
40
Not enough data
7.8
37
Resource Management
Not enough data
8.7
41
Not enough data
8.5
42
Not enough data
8.3
42
Data & Analytics
Not enough data
8.4
40
Not enough data
8.5
39
Not enough data
8.5
40
Not enough data
7.8
38
Strategy - Project and Portfolio Management
Not enough data
7.4
14
Not enough data
7.7
14
Not enough data
7.7
14
Not enough data
7.7
14
Not enough data
7.5
14
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.4
14
Not enough data
7.7
14
Not enough data
7.9
14
Planning
8.3
42
Not enough data
7.9
45
Not enough data
8.1
47
Not enough data
Optimization
7.9
37
Not enough data
7.8
42
Not enough data
7.6
24
Not enough data
Accounting
8.5
16
Not enough data
8.2
16
Not enough data
8.4
16
Not enough data
7.8
17
Not enough data
8.8
15
Not enough data
8.4
18
Not enough data
8.7
18
Not enough data
8.5
19
Not enough data
8.7
14
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
11
Not enough data
8.5
14
Not enough data
8.1
15
Not enough data
8.3
12
Not enough data
8.3
12
Not enough data
8.5
14
Not enough data
8.8
12
Not enough data
Back Office
8.3
13
Not enough data
8.5
12
Not enough data
8.7
9
Not enough data
8.8
12
Not enough data
8.8
15
Not enough data
8.8
10
Not enough data
8.5
12
Not enough data
8.6
14
Not enough data
8.5
12
Not enough data
8.7
14
Not enough data
8.1
12
Not enough data
8.8
11
Not enough data
8.9
17
Not enough data
9.0
8
Not enough data
Front Office
8.8
8
Not enough data
8.3
8
Not enough data
8.3
12
Not enough data
9.2
16
Not enough data
8.6
11
Not enough data
9.1
9
Not enough data
9.1
9
Not enough data
8.6
11
Not enough data
8.3
9
Not enough data
9.0
7
Not enough data
8.8
10
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
8.7
9
Not enough data
Integration
8.7
9
Not enough data
8.8
14
Not enough data
9.2
12
Not enough data
Logistics
9.7
6
Not enough data
9.2
6
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Platform
8.7
15
Not enough data
8.6
11
Not enough data
8.6
12
Not enough data
9.0
14
Not enough data
9.2
16
Not enough data
9.1
16
Not enough data
Production
9.0
5
Not enough data
8.6
6
Not enough data
8.8
7
Not enough data
9.3
5
Not enough data
9.2
11
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Reporting & Analytics
9.1
19
Not enough data
9.0
19
Not enough data
8.9
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Management
8.5
94
|
Verified
7.3
34
8.2
97
|
Verified
7.4
31
7.6
73
|
Verified
6.6
30
8.0
75
|
Verified
6.7
32
Project Management
8.7
142
|
Verified
8.3
41
8.8
149
|
Verified
8.9
41
8.7
145
|
Verified
8.3
38
8.6
154
|
Verified
8.3
40
Accounting
8.1
107
|
Verified
7.1
36
8.4
84
|
Verified
6.6
32
8.4
71
6.1
29
8.6
103
|
Verified
6.9
35
8.5
119
|
Verified
7.4
36
Portfolio Management
8.2
75
7.0
28
8.2
74
|
Verified
7.0
28
8.0
91
7.7
31
8.2
67
|
Verified
7.2
26
Analytics
8.2
118
|
Verified
7.4
33
8.5
147
|
Verified
8.5
33
8.4
113
|
Verified
8.1
29
Administration
8.2
109
|
Verified
8.0
27
8.4
131
|
Verified
8.4
29
8.2
122
|
Verified
7.9
26
Platform
8.2
107
|
Verified
7.9
24
8.3
85
|
Verified
7.4
22
8.6
136
|
Verified
8.7
30
7.7
84
|
Verified
6.4
24
7.4
62
|
Verified
5.8
23
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Onboarding Setup
Not enough data
8.0
31
Not enough data
8.6
31
Not enough data
8.3
28
Project Tracking
Not enough data
8.3
31
Not enough data
8.6
30
Not enough data
7.4
28
Not enough data
8.8
31
Not enough data
7.5
29
Customer Engagement
Not enough data
7.3
27
Not enough data
7.0
27
Not enough data
6.5
27
Not enough data
7.9
27
Not enough data
8.2
28
Categories
Categories
Shared Categories
Certinia PS Cloud and Cloud Coach are categorized as Customer Success, Professional Services Automation, and Project Management
Unique Categories
Certinia PS Cloud is categorized as Resource Management and ERP Systems
Cloud Coach is categorized as Client Onboarding and Project and Portfolio Management
Reviews
Reviewers' Company Size
Certinia PS Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cloud Coach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.7%
Computer Software
26.8%
Management Consulting
6.4%
Financial Services
3.6%
Hospital & Health Care
3.1%
Other
28.4%
Computer Software
20.8%
Information Technology and Services
19.5%
Hospital & Health Care
8.4%
Consulting
6.5%
Management Consulting
3.9%
Other
40.9%
Most Helpful Reviews
Certinia PS Cloud
Most Helpful Favorable Review
Kaede H.
Verified User in Marketing and Advertising
How hard their team works to constantly improve the product and implement feature requests.
Most Helpful Critical Review
Mike S.
Verified User in Computer Software
It really intended for the Agile methodology. So if you're projects aren't Agile, you'll have to do a lot of adapting. They currently don't have a clean way to do resource management and project staffing. You have to bounce around a bunch to accomplish...
Cloud Coach
Most Helpful Favorable Review
Verified User in Marketing and Advertising
We loved the ability to see a complete picture of our entire lifecycle. This tool is highly flexible and allows for visibility into large projects and the fine details of quick turnaround work. We were extremely pleased that our subject matter experts had...
Most Helpful Critical Review
Verified User in Commercial Real Estate
Reporting and ability to present in relatively condensed fashion is near impossible (for me) in my comprehensive development schedule. Limitations on sub-items/processes/phases is problematic. Managability of dependencies and the "cannot start before"...
Kaede H.
Verified User in Marketing and Advertising
How hard their team works to constantly improve the product and implement feature requests.
Verified User in Marketing and Advertising
We loved the ability to see a complete picture of our entire lifecycle. This tool is highly flexible and allows for visibility into large projects and the fine details of quick turnaround work. We were extremely pleased that our subject matter experts had...
Mike S.
Verified User in Computer Software
It really intended for the Agile methodology. So if you're projects aren't Agile, you'll have to do a lot of adapting. They currently don't have a clean way to do resource management and project staffing. You have to bounce around a bunch to accomplish...
Verified User in Commercial Real Estate
Reporting and ability to present in relatively condensed fashion is near impossible (for me) in my comprehensive development schedule. Limitations on sub-items/processes/phases is problematic. Managability of dependencies and the "cannot start before"...
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