Best Software for 2025 is now live!

Compare Centreon and Prometheus

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Centreon
Centreon
Star Rating
(57)4.8 out of 5
Market Segments
Mid-Market (81.5% of reviews)
Information
Entry-Level Pricing
Free 100 monitored equipment
Free Trial is available
Browse all 5 pricing plans
Prometheus
Prometheus
Star Rating
(56)4.5 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Prometheus
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Prometheus excels in real-time monitoring capabilities, with a score of 9.6, while Centreon also performs well but slightly lags behind in this area. Reviewers mention that Prometheus's ability to handle high volumes of metrics efficiently is a standout feature.
  • Reviewers mention that Centreon shines in ease of use, scoring 9.6 compared to Prometheus's 8.1. Users on G2 appreciate Centreon's intuitive interface and straightforward setup process, making it more accessible for teams without extensive technical expertise.
  • G2 users highlight that Prometheus offers robust API monitoring with a score of 8.3, which is crucial for developers needing detailed insights into application performance. In contrast, Centreon provides a more comprehensive multi-system monitoring approach, which users say is beneficial for larger, more complex environments.
  • Users report that Centreon has superior quality of support, scoring 9.5, while Prometheus scores 7.8. Reviewers mention that Centreon's support team is responsive and knowledgeable, which is essential for organizations that require timely assistance.
  • Reviewers mention that Prometheus's performance baseline feature scores 8.7, allowing users to establish benchmarks for their systems effectively. However, Centreon’s performance analysis tools are noted for their depth and user-friendly reporting, which users say enhances their ability to track system health over time.
  • Users on G2 report that Centreon’s alerting system is more advanced, with a score of 9.1 for incident alerts, compared to Prometheus's lower scores in this area. Reviewers mention that Centreon’s multi-mode alerts help teams respond quickly to issues, which is critical for maintaining uptime.
Featured Products
Pricing
Entry-Level Pricing
Centreon
Centreon Freemium IT-100
Free
100 monitored equipment
Browse all 5 pricing plans
Prometheus
No pricing available
Free Trial
Centreon
Free Trial is available
Prometheus
No trial information available
Ratings
Meets Requirements
9.5
51
8.9
48
Ease of Use
9.5
51
8.2
49
Ease of Setup
7.9
7
8.1
33
Ease of Admin
8.8
7
8.2
28
Quality of Support
9.3
51
7.8
36
Has the product been a good partner in doing business?
8.3
7
8.8
18
Product Direction (% positive)
9.5
51
8.5
46
Features by Category
Remote Monitoring & Management (RMM)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
Service Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Digital Experience Monitoring (DEM)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Cloud Infrastructure MonitoringHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise MonitoringHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance Monitoring (APM)Hide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Database Management Systems (DBMS)Hide 10 FeaturesShow 10 Features
Not enough data
7.9
96
Management
Not enough data
7.8
10
Not enough data
8.2
10
Not enough data
8.3
11
Not enough data
8.0
9
Not enough data
7.7
11
Maintenance
Not enough data
8.5
8
Not enough data
7.8
9
Not enough data
8.3
10
Security
Not enough data
7.6
9
Not enough data
7.0
9
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
8.5
187
Alerts management
Not enough data
7.6
11
Not enough data
8.1
12
Not enough data
9.0
12
Monitoring
Not enough data
8.5
12
Not enough data
9.6
13
Not enough data
8.8
11
Not enough data
8.5
12
Automation
Feature Not Available
9.1
11
Feature Not Available
8.8
12
Analysis
Feature Not Available
8.3
11
Not enough data
8.5
13
Not enough data
7.9
13
Feature Not Available
8.7
13
Issue Resolution
Feature Not Available
8.3
11
Feature Not Available
7.8
10
Feature Not Available
7.7
10
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Reviews
Reviewers' Company Size
Centreon
Centreon
Small-Business(50 or fewer emp.)
3.7%
Mid-Market(51-1000 emp.)
81.5%
Enterprise(> 1000 emp.)
14.8%
Prometheus
Prometheus
Small-Business(50 or fewer emp.)
36.4%
Mid-Market(51-1000 emp.)
40.0%
Enterprise(> 1000 emp.)
23.6%
Reviewers' Industry
Centreon
Centreon
Information Technology and Services
50.0%
Internet
22.2%
Computer Networking
13.0%
Computer & Network Security
11.1%
Logistics and Supply Chain
1.9%
Other
1.9%
Prometheus
Prometheus
Computer Software
32.7%
Information Technology and Services
27.3%
Internet
7.3%
Telecommunications
3.6%
Logistics and Supply Chain
3.6%
Other
25.5%
Most Helpful Reviews
Centreon
Centreon
Most Helpful Favorable Review
Verified User
G
Verified User in Computer & Network Security

Centreon is extreamly flexible and works with everything we throw at it. Service and support is great.

Most Helpful Critical Review
Verified User
G
Verified User in Insurance

Pas de connexion native à l'AD Pas de coffre fort pour stocker les mots de passe (ils sont en clair dans les scripts) Un déploiement de tous les modules (Map, Ban, poller, central, ...) assez compliqué Une procédure de montée de version pas claire Un...

Prometheus
Prometheus
Most Helpful Favorable Review
Verified User
G
Verified User in Manufacturing

You can define your own metrics for your application that want to monitor. Paired up with Grafana makes it a really powerful tool. It's Alert manager is a cherry on top.

Most Helpful Critical Review
Verified User
G
Verified User in Entertainment

- It has a lot of moving parts and can get complicated quickly when your dealing with 20,000 vm's. - The information that Prometheus collects is not that detailed. - The community that supports it is small. - Configuration is complicated and not a fan...

Alternatives
Centreon
Centreon Alternatives
checkmk
Checkmk
Add checkmk
Dynatrace
Dynatrace
Add Dynatrace
Zabbix
Zabbix
Add Zabbix
Datadog
Datadog
Add Datadog
Prometheus
Prometheus Alternatives
Dynatrace
Dynatrace
Add Dynatrace
Datadog
Datadog
Add Datadog
IBM Instana
IBM Instana
Add IBM Instana
AppDynamics
AppDynamics
Add AppDynamics
Discussions
Centreon
Centreon Discussions
Monty the Mongoose crying
Centreon has no discussions with answers
Prometheus
Prometheus Discussions
What does Prometheus do?
1 comment
Himanshu J.
HJ
Promothesus is metrics dashboard for your microservices which is based on monitoring your applicationRead more
Monty the Mongoose crying
Prometheus has no more discussions with answers