Compare CentralReach and Epic 
At a Glance
Market Segments
Mid-Market (62.7% of reviews)
Enterprise (77.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CentralReach
Star Rating
(64)3.7 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CentralReachEpic
Star Rating
(930)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about EpicSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Epic excels in workflow management, with a score of 8.9, indicating a robust system that streamlines administrative tasks effectively. In contrast, CentralReach's score of 7.4 suggests that users find its workflow management less intuitive.
- Reviewers mention that Epic's clinical documentation feature is highly rated at 9.0, providing comprehensive tools for patient records. Meanwhile, CentralReach, with a score of 8.8, offers solid documentation capabilities but lacks some of the advanced features found in Epic.
- G2 users highlight Epic's superior integration with billing software, scoring 9.3, which allows for seamless financial operations. CentralReach also scores 9.3 in this area, but users note that Epic's integration is more user-friendly and reliable.
- Users on G2 report that Epic's patient workflow management is exceptional, with a score of 8.9, facilitating a smoother patient experience. CentralReach, while scoring similarly at 8.9, is noted for having a steeper learning curve for new users.
- Reviewers say that Epic's HIPAA compliance features are robust, scoring 9.0, which gives users peace of mind regarding data security. CentralReach also performs well in compliance with a score of 9.3, but some users feel it could enhance its security features further.
- Users report that Epic's mobile access is rated at 7.4, which some find limiting compared to CentralReach's offerings. CentralReach's mobile capabilities are seen as more flexible, allowing for better on-the-go access to essential features.
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Pricing
Entry-Level Pricing
CentralReach
No pricing availableEpic
No pricing availableFree Trial
CentralReach
No trial information availableEpic
No trial information availableRatings
Meets Requirements
8.5
49
8.8
765
Ease of Use
7.9
50
8.1
776
Ease of Setup
6.8
18
7.0
92
Ease of Admin
8.1
17
7.6
90
Quality of Support
7.9
46
8.2
729
Has the product been a good partner in doing business?
8.8
16
8.4
88
Product Direction (% positive)
8.3
48
9.0
756
Features by Category
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
8.9
6
Not enough data
Not enough data
Not enough data
7.4
7
Not enough data
8.9
6
Not enough data
Administrative
8.9
6
Not enough data
Not enough data
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Feature Not Available
Not enough data
Clinical Workflow Management
Not enough data
9.1
110
Not enough data
8.9
100
Not enough data
8.9
102
Not enough data
9.0
120
Patient Health Information Management
Not enough data
9.0
102
Not enough data
8.8
97
Not enough data
8.9
115
Operations Management
Not enough data
8.4
16
Not enough data
8.5
17
Not enough data
8.6
20
Not enough data
7.9
18
Added Efficiencies
Not enough data
8.7
19
Not enough data
9.3
20
Not enough data
9.3
16
Not enough data
8.8
20
Decision Analysis
Not enough data
8.1
8
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
7.9
7
Integration
Not enough data
8.3
7
Not enough data
8.6
7
Management
Not enough data
8.3
7
Not enough data
8.1
7
Analytics
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
8.1
6
Categories
Categories
Shared Categories
CentralReach and Epic are categorized as Medical Practice Management
Unique Categories
CentralReach is categorized as Medical Staff Scheduling, Mental Health, Patient Scheduling, and Medical Billing
Epic is categorized as EHR and Clinical Decision Support
Reviews
Reviewers' Company Size
CentralReach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
32.2%
Individual & Family Services
18.6%
Hospital & Health Care
15.3%
Medical Practice
13.6%
Health, Wellness and Fitness
8.5%
Other
11.9%
Hospital & Health Care
74.9%
Medical Practice
9.5%
Health, Wellness and Fitness
5.3%
Higher Education
2.3%
Mental Health Care
1.0%
Other
7.0%
Most Helpful Reviews
CentralReach
Most Helpful Favorable Review
Daniela D.
Verified User in Mental Health Care
What i like most about central reach is how user friendly it actually is. It is great for scheduling, writing notes and seeing client's charts. I also love how easy it is to create a graph at the end of every session.
Most Helpful Critical Review
Verified User in Mental Health Care
Would be nice to have additional scheduling features, such as the ability to track due dates or project deadlines easily on the calendar.
Epic
Most Helpful Favorable Review
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Most Helpful Critical Review
Verified User in Hospital & Health Care
The implementation of the program after using another program.
Daniela D.
Verified User in Mental Health Care
What i like most about central reach is how user friendly it actually is. It is great for scheduling, writing notes and seeing client's charts. I also love how easy it is to create a graph at the end of every session.
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Verified User in Mental Health Care
Would be nice to have additional scheduling features, such as the ability to track due dates or project deadlines easily on the calendar.
Verified User in Hospital & Health Care
The implementation of the program after using another program.
Alternatives
Discussions
What is CentralReach used for?
1 comment
DM
Applied Behavior Analysis (ABA) data collection.Read more
Is CentralReach a EMR?
1 comment
JP
CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and...Read more
What is the easiest way to access inputting diagnoses?
2 comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
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