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Compare Centiment and SurveyMonkey 
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At a Glance
Market Segments
Small-Business (52.8% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Centiment
Star Rating
(131)4.9 out of 5
Market Segments
Small-Business (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CentimentSurveyMonkey
Star Rating
(23,307)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Centiment. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, making it easier for users to design surveys that adhere to scientifically sound research methods. This is a notable advantage for those looking for predefined templates to streamline their survey creation process.
- Users say that Centiment shines in its customer service and the quality of its panel respondents. Reviewers highlight the seamless integration with Qualtrics and the intuitive setup process, which allows users to navigate its features without extensive guidance, making it a solid choice for those who prioritize support.
- Reviewers mention that while Centiment offers a high-quality experience, it has a much smaller user base compared to SurveyMonkey, which may affect the breadth of community support and shared resources. This could be a consideration for users who value a larger community for troubleshooting and tips.
- According to recent user feedback, both platforms are praised for their ease of setup, but Centiment edges out with a slightly higher rating in this area. Users appreciate how quickly they can get started with Centiment, which is particularly beneficial for those needing to launch surveys without delay.
- G2 reviewers report that while SurveyMonkey has a robust feature set, including strong analytics capabilities, Centiment's focus on flexibility in survey handling is a key differentiator. Users value the options Centiment provides for customizing their survey processes, which can be crucial for more complex data collection needs.
Pricing
Entry-Level Pricing
Centiment
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Centiment
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.7
84
9.0
20,481
Ease of Use
9.5
88
9.2
20,593
Ease of Setup
9.4
50
9.0
7,931
Ease of Admin
9.9
35
8.9
7,590
Quality of Support
9.8
84
8.6
14,525
Has the product been a good partner in doing business?
10.0
46
8.8
6,639
Product Direction (% positive)
9.1
79
7.7
20,043
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
146
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
130
Not enough data
7.6
84
Survey Management
9.0
35
9.0
1391
9.0
35
8.9
1403
8.6
30
8.6
1325
9.1
39
8.8
1365
Survey Customization
9.2
38
8.5
1148
8.3
30
8.2
1181
7.9
30
8.1
1072
8.0
29
8.1
898
Survey Insights
8.8
31
8.6
1315
8.1
26
8.0
927
9.0
38
8.5
1241
9.0
26
8.4
1130
Agentic AI - Survey
Not enough data
7.6
145
Not enough data
7.7
144
Not enough data
8.0
147
Customization
Not enough data
8.6
207
Not enough data
8.3
191
Not enough data
8.7
211
Not enough data
8.6
221
Additional Functionality
Not enough data
8.3
173
Not enough data
7.6
151
Not enough data
8.3
195
Not enough data
7.8
150
Not enough data
8.6
202
Categories
Categories
Shared Categories
Centiment and SurveyMonkey are categorized as Survey
Unique Categories
Centiment has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Centiment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
16.0%
Marketing and Advertising
10.4%
Research
8.0%
Computer Software
8.0%
Market Research
4.8%
Other
52.8%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
Centiment has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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