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- Centiment-vs-Qualtrics Strategy & Research (formerly CoreXM)
Compare Centiment and Qualtrics Strategy & Research (formerly CoreXM) 
At a Glance
Market Segments
Small-Business (55.1% of reviews)
Enterprise (45.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Centiment
Star Rating
(122)4.9 out of 5
Market Segments
Small-Business (55.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CentimentQualtrics Strategy & Research (formerly CoreXM)
Star Rating
(2,927)4.4 out of 5
Market Segments
Enterprise (45.0% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & Research (formerly CoreXM)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Qualtrics Strategy & Research excels in its Survey Builder, scoring 9.0, which allows for a highly customizable survey creation experience. In contrast, Centiment's Survey Builder scored slightly lower at 8.8, indicating that while it is effective, it may not offer the same level of flexibility.
- Reviewers mention that Qualtrics offers a robust set of Question Types with a score of 9.1, providing a wide variety of options for survey creators. Centiment, while still strong at 8.9, may not have the same breadth of question types, which could limit creativity in survey design.
- G2 users highlight that Centiment shines in Ease of Use, with a score of 9.5 compared to Qualtrics' 8.5. This suggests that Centiment may be more intuitive for new users, making it a better choice for small businesses or those with less technical expertise.
- Users on G2 report that Qualtrics has a slight edge in Survey Distribution, scoring 8.9, which indicates a more comprehensive approach to reaching respondents. Centiment's score of 9.1 suggests it is also effective, but the difference may be in the variety of distribution channels available.
- Reviewers mention that Qualtrics has a strong focus on Reporting & Analytics, with a score of 8.5, which is crucial for data-driven decision-making. Centiment's score of 8.7 indicates it also provides valuable insights, but users may find Qualtrics' analytics features more advanced.
- Users say that Qualtrics has a higher Quality of Support rating at 8.7, which is essential for enterprises that require reliable assistance. Centiment, with a perfect score of 9.8, suggests that it may offer superior support, particularly for small businesses that need more hands-on help.
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Pricing
Entry-Level Pricing
Centiment
No pricing availableQualtrics Strategy & Research (formerly CoreXM)
No pricing availableFree Trial
Centiment
No trial information availableQualtrics Strategy & Research (formerly CoreXM)
Free Trial is available
Ratings
Meets Requirements
9.7
78
8.9
2,458
Ease of Use
9.5
81
8.5
2,460
Ease of Setup
9.3
43
8.3
1,023
Ease of Admin
9.8
30
8.4
1,011
Quality of Support
9.8
78
8.7
2,140
Has the product been a good partner in doing business?
10.0
41
8.7
937
Product Direction (% positive)
9.1
74
8.1
2,370
Features by Category
Survey Management
8.8
31
9.0
428
8.9
31
9.1
431
8.5
26
8.4
376
9.0
34
8.9
429
Survey Customization
9.1
34
8.9
412
8.0
26
8.5
375
7.8
26
8.6
341
8.0
26
8.6
294
Survey Insights
8.7
29
8.5
420
7.7
22
8.4
270
8.9
33
8.7
418
8.8
22
8.6
367
Brand Signals
Not enough data
9.0
61
Not enough data
8.5
60
Not enough data
9.1
60
Brand Analytics
Not enough data
8.9
63
Not enough data
8.9
64
Categories
Categories
Shared Categories
Centiment and Qualtrics Strategy & Research (formerly CoreXM) are categorized as Survey
Unique Categories
Centiment has no unique categories
Qualtrics Strategy & Research (formerly CoreXM) is categorized as Brand Intelligence
Reviews
Reviewers' Company Size
Centiment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualtrics Strategy & Research (formerly CoreXM)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
16.1%
Marketing and Advertising
10.2%
Research
8.5%
Computer Software
8.5%
Market Research
5.1%
Other
51.7%
Higher Education
21.3%
Education Management
11.9%
Research
7.8%
Information Technology and Services
6.6%
Market Research
4.3%
Other
48.1%
Most Helpful Reviews
Centiment
Most Helpful Favorable Review
Verified User in Market Research
Have been using the team at Centiment for multiple projects and more than a year. Really like the speed and the supportive guidance around survey question design and filtering to reach the right people.
Most Helpful Critical Review
Qualtrics Strategy & Research (formerly CoreXM)
Most Helpful Favorable Review
Kerry M.
Verified User in Hospital & Health Care
Qualtrics is a powerful and versatile tool that goes way beyond normal a normal survey solution. The great online documentation and the fast, friendly, and comprehensive support provided by the Qualtrics team enable novice and experienced users alike to use...
Most Helpful Critical Review
Verified User in Internet
It was very difficult to manage recruitment and panel distribution within Qualtrics. The implementation was very clunky, and I had to use outside means to fully accomplish this job.
Verified User in Market Research
Have been using the team at Centiment for multiple projects and more than a year. Really like the speed and the supportive guidance around survey question design and filtering to reach the right people.
Kerry M.
Verified User in Hospital & Health Care
Qualtrics is a powerful and versatile tool that goes way beyond normal a normal survey solution. The great online documentation and the fast, friendly, and comprehensive support provided by the Qualtrics team enable novice and experienced users alike to use...
Verified User in Internet
It was very difficult to manage recruitment and panel distribution within Qualtrics. The implementation was very clunky, and I had to use outside means to fully accomplish this job.
Alternatives
Discussions
Centiment has no discussions with answers
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Are we the only organization having email deliverability issues to gmail accounts?
2 comments
JK
Bob - I recall we had similar reliability issues sending to Microsoft accounts a few years ago. It was solved by updating the sending email address for our...Read more
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