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- Cegid Talentsoft-vs-ServiceNow HR Service Delivery
Compare Cegid Talentsoft and ServiceNow HR Service Delivery 
At a Glance
Market Segments
Small-Business (33.3% of reviews)
Enterprise (66.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cegid Talentsoft
Star Rating
(27)4.2 out of 5
Market Segments
Small-Business (33.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Cegid TalentsoftServiceNow HR Service Delivery
Star Rating
(58)4.1 out of 5
Market Segments
Enterprise (66.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceNow HR Service DeliverySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cegid Talentsoft excels in "Organization Management" with a score of 9.4, indicating a robust structure for managing employee data, while ServiceNow HR Service Delivery, although strong, does not provide a specific score for this feature, suggesting a potential gap in organizational capabilities.
- Reviewers mention that Cegid Talentsoft's "Time, Attendance, and PTO" feature is highly rated at 9.3, making it a preferred choice for businesses needing detailed tracking of employee time off, whereas ServiceNow HR Service Delivery has a lower score in this area, indicating it may not meet the same level of user satisfaction.
- G2 users highlight that ServiceNow HR Service Delivery shines in "Integration APIs" with a score of 9.4, making it easier for enterprises to connect with other systems, while Cegid Talentsoft's score of 7.7 suggests it may have limitations in this critical area for larger organizations.
- Users on G2 report that Cegid Talentsoft's "Customization" capabilities are rated at 8.8, allowing for tailored solutions, but ServiceNow HR Service Delivery outperforms with a score of 9.0, indicating a more flexible approach to customization that can better meet diverse business needs.
- Reviewers mention that ServiceNow HR Service Delivery's "Dashboard & Reporting" features are rated at 9.4, providing comprehensive insights and analytics, while Cegid Talentsoft's score of 8.3 suggests it may not offer the same depth of reporting capabilities.
- Users say that Cegid Talentsoft's "Quality of Support" is rated at 7.8, which some find lacking, while ServiceNow HR Service Delivery receives a higher score of 8.3, indicating a more reliable support system that users appreciate for timely assistance.
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Pricing
Entry-Level Pricing
Cegid Talentsoft
No pricing availableServiceNow HR Service Delivery
No pricing availableFree Trial
Cegid Talentsoft
No trial information availableServiceNow HR Service Delivery
No trial information availableRatings
Meets Requirements
8.0
25
8.9
42
Ease of Use
8.5
24
8.1
42
Ease of Setup
7.9
13
8.4
19
Ease of Admin
7.8
13
8.6
18
Quality of Support
7.8
17
8.3
38
Has the product been a good partner in doing business?
7.9
12
9.3
18
Product Direction (% positive)
8.5
24
8.3
41
Features by Category
Core HR
Not enough data
9.4
11
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.4
6
Not enough data
9.1
9
Not enough data
9.2
8
Generative AI
Feature Not Available
Feature Not Available
Platform
Not enough data
8.7
9
7.7
5
|
Verified
9.4
8
7.3
5
|
Verified
8.8
7
8.3
7
|
Verified
9.3
9
8.3
7
|
Verified
9.0
8
Not enough data
8.8
8
7.5
6
|
Verified
9.6
8
8.3
7
|
Verified
9.6
9
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.8
18
Not enough data
8.9
16
HR Content
Not enough data
8.9
16
Not enough data
8.6
17
Not enough data
9.1
15
Logistics
Not enough data
8.7
17
Not enough data
9.2
20
Not enough data
9.0
10
Management
Not enough data
9.3
19
Not enough data
9.1
20
Not enough data
8.8
17
Not enough data
9.3
20
Not enough data
9.4
14
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Platform Functionality
9.4
15
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.7
9
7.7
5
|
Verified
9.4
8
7.3
5
|
Verified
8.8
7
8.3
7
|
Verified
9.3
9
8.3
7
|
Verified
9.0
8
Not enough data
8.8
8
7.5
6
|
Verified
9.6
8
8.3
7
|
Verified
9.6
9
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.7
9
7.7
5
|
Verified
9.4
8
7.3
5
|
Verified
8.8
7
8.3
7
|
Verified
9.3
9
8.3
7
|
Verified
9.0
8
Not enough data
8.8
8
7.5
6
|
Verified
9.6
8
8.3
7
|
Verified
9.6
9
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Investigation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cleaning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.7
9
7.7
5
|
Verified
9.4
8
7.3
5
|
Verified
8.8
7
8.3
7
|
Verified
9.3
9
8.3
7
|
Verified
9.0
8
Not enough data
8.8
8
7.5
6
|
Verified
9.6
8
8.3
7
|
Verified
9.6
9
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.7
9
7.7
5
|
Verified
9.4
8
7.3
5
|
Verified
8.8
7
8.3
7
|
Verified
9.3
9
8.3
7
|
Verified
9.0
8
Not enough data
8.8
8
7.5
6
|
Verified
9.6
8
8.3
7
|
Verified
9.6
9
Recruiting and Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
Not enough data
8.7
9
7.7
5
|
Verified
9.4
8
7.3
5
|
Verified
8.8
7
8.3
7
|
Verified
9.3
9
8.3
7
|
Verified
9.0
8
Not enough data
8.8
8
7.5
6
|
Verified
9.6
8
8.3
7
|
Verified
9.6
9
Categories
Categories
Shared Categories
Cegid Talentsoft and ServiceNow HR Service Delivery are categorized as Onboarding, Corporate Learning Management Systems, Core HR, and HR Service Delivery
Unique Categories
Cegid Talentsoft is categorized as HR Analytics, Performance Management, Succession Planning, Applicant Tracking Systems (ATS), Employee Referral, eLearning Content, Career Management, and Recruiting Automation
ServiceNow HR Service Delivery is categorized as Relocation Management, HR Case Management, and SAP Store
Reviews
Reviewers' Company Size
Cegid Talentsoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow HR Service Delivery
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
33.3%
Information Technology and Services
14.8%
Internet
11.1%
Computer Software
7.4%
Retail
3.7%
Other
29.6%
Information Technology and Services
17.0%
Human Resources
9.4%
Education Management
7.5%
Banking
5.7%
Outsourcing/Offshoring
3.8%
Other
56.6%
Most Helpful Reviews
Cegid Talentsoft
Most Helpful Favorable Review
Koen R.
Verified User in Staffing and Recruiting
intuitive usability and easy to add user
Most Helpful Critical Review
Verified User in Financial Services
Minimal reporting and difficult to import and export data. This makes it very challenging to connect to external systems. More clarity during deployment over the limits of the tool
ServiceNow HR Service Delivery
Most Helpful Favorable Review
Verified User in Outsourcing/Offshoring
Good tool for logging and tracking issues. Can see the status and updates as the issue is been worked upon.
Most Helpful Critical Review
Quinn H.
Verified User in Education Management
The navigation of ServiceNow is a little clunky and seems outdated. Once you get used to the weird locations some things are in it is relatively easy to use.
Koen R.
Verified User in Staffing and Recruiting
intuitive usability and easy to add user
Verified User in Outsourcing/Offshoring
Good tool for logging and tracking issues. Can see the status and updates as the issue is been worked upon.
Verified User in Financial Services
Minimal reporting and difficult to import and export data. This makes it very challenging to connect to external systems. More clarity during deployment over the limits of the tool
Quinn H.
Verified User in Education Management
The navigation of ServiceNow is a little clunky and seems outdated. Once you get used to the weird locations some things are in it is relatively easy to use.
Alternatives
Discussions
Cegid Talentsoft has no discussions with answers
ServiceNow HR Service Delivery has no discussions with answers
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