Compare CaterTrax and Spoonfed 
At a Glance
Market Segments
Mid-Market (47.1% of reviews)
Small-Business (63.6% of reviews)
Entry-Level Pricing
No pricing available
Monthly hosting fee + Transaction charge per order Unlimited Users, option to operate from multiple sites
CaterTrax
Star Rating
(18)4.5 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CaterTraxSpoonfed
Star Rating
(11)4.4 out of 5
Market Segments
Small-Business (63.6% of reviews)
Entry-Level Pricing
Monthly hosting fee + Transaction charge per order Unlimited Users, option to operate from multiple sites
Learn more about SpoonfedSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Spoonfed excels in ease of use with a score of 9.5, making it particularly appealing for small businesses that may not have extensive technical resources. In contrast, CaterTrax, while still user-friendly, has a lower ease of use rating of 8.8, which some reviewers mention can lead to a steeper learning curve for new users.
- Reviewers mention that Spoonfed's quality of support is rated at 9.3, with many users praising the responsiveness and helpfulness of the support team. Conversely, CaterTrax has a quality of support rating of 8.6, and some users on G2 have expressed concerns about slower response times during peak periods.
- G2 users highlight that Spoonfed's product direction is rated a perfect 10.0, indicating strong confidence in the software's future development and feature enhancements. In comparison, CaterTrax has a product direction rating of 9.2, with some users noting that while updates are regular, they sometimes lack the innovative features seen in Spoonfed.
- Users say that Spoonfed's entry-level pricing structure, which includes a monthly hosting fee plus a transaction charge per order, is particularly beneficial for small businesses looking to manage costs effectively. On the other hand, CaterTrax's pricing model is more suited for mid-market businesses, which some reviewers mention may not be as flexible for smaller operations.
- Reviewers mention that Spoonfed has a higher score of 7.6 for meeting requirements, indicating that it aligns well with the needs of its users. In contrast, CaterTrax, with a score of 8.8, is noted for its robust feature set that caters well to mid-market clients, but some users feel it may offer more complexity than necessary for smaller businesses.
- Users on G2 report that Spoonfed's ease of setup is a significant advantage, allowing businesses to get started quickly without extensive configuration. CaterTrax, while rated at 9.0 for ease of setup, has some users mentioning that the initial setup can be more involved, particularly for those unfamiliar with similar software.
Pricing
Entry-Level Pricing
CaterTrax
No pricing availableSpoonfed
Packages for FSM companies, Retail and Restaurant chains/franchises, Independents and Social Enterprise caterers
Monthly hosting fee + Transaction charge per order
Unlimited Users, option to operate from multiple sites
- Customer online ordering
- Customer Management
- Menu Creation
Free Trial
CaterTrax
No trial information availableSpoonfed
No trial information availableRatings
Meets Requirements
8.8
14
7.6
7
Ease of Use
8.8
14
9.5
7
Ease of Setup
9.0
10
Not enough data
Ease of Admin
8.6
11
Not enough data
Quality of Support
8.6
14
9.3
7
Has the product been a good partner in doing business?
8.8
11
Not enough data
Product Direction (% positive)
9.2
14
10.0
6
Categories
Categories
Shared Categories
CaterTrax and Spoonfed are categorized as Catering
Unique Categories
CaterTrax has no unique categories
Spoonfed has no unique categories
Reviews
Reviewers' Company Size
CaterTrax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spoonfed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
17.6%
Hospitality
11.8%
Hospital & Health Care
11.8%
Food Production
11.8%
Food & Beverages
11.8%
Other
35.3%
Food & Beverages
36.4%
Hospitality
27.3%
Textiles
9.1%
Restaurants
9.1%
Education Management
9.1%
Other
9.1%
Most Helpful Reviews
CaterTrax
Most Helpful Favorable Review
Verified User in Hospitality
Before CaterTrax, we were spending hours inputting our catering orders into excel. I used CaterTrax at a previous job presented the benefits of using this program to my boss. He was on board, but our corporate office wanted us to use Caterease. I put...
Most Helpful Critical Review
Kate Z.
Verified User in Higher Education
Overall, there is much to be desired. If you do not know how to access back end it makes edits very difficult. The folks who work customer service seem to be missing knowledge and training. When I need to make changed through their representatives, it is...
Spoonfed
Most Helpful Favorable Review
Michael F.
Verified User in Education Management
The customer service this group provides
Most Helpful Critical Review
Verified User in Hospitality
Before CaterTrax, we were spending hours inputting our catering orders into excel. I used CaterTrax at a previous job presented the benefits of using this program to my boss. He was on board, but our corporate office wanted us to use Caterease. I put...
Michael F.
Verified User in Education Management
The customer service this group provides
Kate Z.
Verified User in Higher Education
Overall, there is much to be desired. If you do not know how to access back end it makes edits very difficult. The folks who work customer service seem to be missing knowledge and training. When I need to make changed through their representatives, it is...
Alternatives
Discussions
CaterTrax has no discussions with answers
Spoonfed has no discussions with answers
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