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- CaterTrax-vs-Oracle Hospitality OPERA Sales and Catering
Compare CaterTrax and Oracle Hospitality OPERA Sales and Catering 
At a Glance
Market Segments
Mid-Market (47.1% of reviews)
Small-Business (35.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CaterTrax
Star Rating
(18)4.5 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CaterTraxOracle Hospitality OPERA Sales and Catering
Star Rating
(34)4.0 out of 5
Market Segments
Small-Business (35.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle Hospitality OPERA Sales and CateringSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CaterTrax excels in its "Event Management" feature, allowing for seamless coordination of catering events, while Oracle Hospitality OPERA Sales and Catering has been noted for its robust "Sales Forecasting" capabilities, which some users find essential for budgeting and planning.
- Reviewers mention that the "User Interface" of CaterTrax is more intuitive and easier to navigate, contributing to its higher ease of use rating, whereas users on G2 have pointed out that Oracle's interface can be less user-friendly, particularly for new users.
- G2 users highlight that CaterTrax's "Customer Support" is highly rated, with many reviewers praising the responsiveness and helpfulness of the support team, in contrast to Oracle Hospitality OPERA, where users report longer wait times and less satisfactory support experiences.
- Users say that CaterTrax's "Reporting Tools" are comprehensive and customizable, making it easier for businesses to analyze their catering performance, while Oracle's reporting features, although powerful, can be complex and require more training to utilize effectively.
- Reviewers mention that CaterTrax's "Integration Capabilities" with other software systems are straightforward and well-documented, which enhances its usability, whereas users on G2 have noted that Oracle's integrations can be cumbersome and may require additional IT resources to implement.
- Users report that CaterTrax's "Mobile Access" feature is highly appreciated for allowing staff to manage events on-the-go, while Oracle Hospitality OPERA's mobile functionality has been described as limited, which can hinder flexibility in fast-paced environments.
Pricing
Entry-Level Pricing
CaterTrax
No pricing availableOracle Hospitality OPERA Sales and Catering
No pricing availableFree Trial
CaterTrax
No trial information availableOracle Hospitality OPERA Sales and Catering
No trial information availableRatings
Meets Requirements
8.8
14
8.5
16
Ease of Use
8.8
14
8.0
16
Ease of Setup
9.0
10
8.7
5
Ease of Admin
8.6
11
8.7
5
Quality of Support
8.6
14
7.2
16
Has the product been a good partner in doing business?
8.8
11
8.0
5
Product Direction (% positive)
9.2
14
7.8
16
Categories
Categories
Shared Categories
CaterTrax and Oracle Hospitality OPERA Sales and Catering are categorized as Catering
Unique Categories
CaterTrax has no unique categories
Oracle Hospitality OPERA Sales and Catering has no unique categories
Reviews
Reviewers' Company Size
CaterTrax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Hospitality OPERA Sales and Catering
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
17.6%
Hospitality
11.8%
Hospital & Health Care
11.8%
Food Production
11.8%
Food & Beverages
11.8%
Other
35.3%
Hospitality
71.0%
Food & Beverages
9.7%
Events Services
6.5%
Hospital & Health Care
3.2%
Consumer Services
3.2%
Other
6.5%
Most Helpful Reviews
CaterTrax
Most Helpful Favorable Review
Verified User in Education Management
The ease of use. Do not need much training.
Most Helpful Critical Review
Kate Z.
Verified User in Higher Education
Overall, there is much to be desired. If you do not know how to access back end it makes edits very difficult. The folks who work customer service seem to be missing knowledge and training. When I need to make changed through their representatives, it is...
Oracle Hospitality OPERA Sales and Catering
Most Helpful Favorable Review
Angela S.
Verified User in Hospitality
The interactions with the guests and how the respond to the programs
Most Helpful Critical Review
Verified User in Food & Beverages
Glitches where orders wouldn't come through
Verified User in Education Management
The ease of use. Do not need much training.
Angela S.
Verified User in Hospitality
The interactions with the guests and how the respond to the programs
Kate Z.
Verified User in Higher Education
Overall, there is much to be desired. If you do not know how to access back end it makes edits very difficult. The folks who work customer service seem to be missing knowledge and training. When I need to make changed through their representatives, it is...
Verified User in Food & Beverages
Glitches where orders wouldn't come through
Discussions
CaterTrax has no discussions with answers
Oracle Hospitality OPERA Sales and Catering has no discussions with answers
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