Compare CaterTrax and caterease 
- Users report that while both Caterease and CaterTrax offer solid billing and invoicing features, Caterease scores an 8.0, indicating a reliable but basic functionality, whereas CaterTrax excels with a higher rating, showcasing more advanced invoicing capabilities that streamline the payment process.
- Reviewers mention that the venue calendar feature in Caterease is highly rated at 9.5, making it a standout for users who prioritize scheduling and managing multiple events, while CaterTrax, although effective, does not match this level of user satisfaction.
- G2 users highlight that CaterTrax shines in ease of setup with a score of 9.0, making it more user-friendly for new customers, while Caterease struggles with a lower score of 5.2, indicating a more complex onboarding process that may require additional support.
- Users on G2 report that the task management feature in Caterease is rated at 9.3, which is particularly beneficial for teams needing to coordinate multiple tasks efficiently, whereas CaterTrax, while functional, does not provide the same level of task management satisfaction.
- Reviewers mention that CaterTrax's quality of support is rated at 8.6, reflecting a strong customer service experience, while Caterease falls short with a score of 7.2, suggesting that users may encounter more challenges when seeking assistance.
- Users say that the product direction for CaterTrax is rated at 9.2, indicating a positive outlook for future updates and features, while Caterease's score of 6.4 suggests that users may have concerns about the product's evolution and ongoing improvements.
Before CaterTrax, we were spending hours inputting our catering orders into excel. I used CaterTrax at a previous job presented the benefits of using this program to my boss. He was on board, but our corporate office wanted us to use Caterease. I put...
Overall, there is much to be desired. If you do not know how to access back end it makes edits very difficult. The folks who work customer service seem to be missing knowledge and training. When I need to make changed through their representatives, it is...
Customizing prints to fit your event needs. Very useful to be able to print only what each department needs- kitchen, bar, coordinator, etc.
I paid in full for the year and within a month of using the software, our company decided they were going to close. I called to try and get a refund of some of the $2200 I paid and not only were they very rude, management never returned by call and of...
Before CaterTrax, we were spending hours inputting our catering orders into excel. I used CaterTrax at a previous job presented the benefits of using this program to my boss. He was on board, but our corporate office wanted us to use Caterease. I put...
Customizing prints to fit your event needs. Very useful to be able to print only what each department needs- kitchen, bar, coordinator, etc.
Overall, there is much to be desired. If you do not know how to access back end it makes edits very difficult. The folks who work customer service seem to be missing knowledge and training. When I need to make changed through their representatives, it is...
I paid in full for the year and within a month of using the software, our company decided they were going to close. I called to try and get a refund of some of the $2200 I paid and not only were they very rude, management never returned by call and of...
