I like that we can keep notes and documents. Also, attach pdf and emails. It helps me be organized with each case. My favorite is texting with clients. No more phone calls.
Nearly everything about the software seems mid-tier, other than the price (which the actual price is way too high). The value is not where it should be. The inability to customize with custom fields is very problematic. Most features they offer are...
I like the sections, the doc gens and reporting that we are able to do. Furthermore, I like the activity feed - it is nice to see what's happened in the project.
Customer support is severely limited. Aggressive sales. Features, even when purchased as add-ons, do not function. No trial not even a week.
I like that we can keep notes and documents. Also, attach pdf and emails. It helps me be organized with each case. My favorite is texting with clients. No more phone calls.
I like the sections, the doc gens and reporting that we are able to do. Furthermore, I like the activity feed - it is nice to see what's happened in the project.
Nearly everything about the software seems mid-tier, other than the price (which the actual price is way too high). The value is not where it should be. The inability to customize with custom fields is very problematic. Most features they offer are...
Customer support is severely limited. Aggressive sales. Features, even when purchased as add-ons, do not function. No trial not even a week.