When assessing the two solutions, reviewers found Case IQ easier to use and administer. However, reviewers preferred the ease of set up, and doing business with PMG Platform overall.
Reviewers felt that Case IQ meets the needs of their business better than PMG Platform.
When comparing quality of ongoing product support, reviewers felt that PMG Platform is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of PMG Platform over Case IQ.
Pricing
Entry-Level Pricing
Case IQ
No pricing available
PMG Platform
No pricing available
Free Trial
Case IQ
No trial information available
PMG Platform
No trial information available
Ratings
Meets Requirements
8.9
71
8.8
62
Ease of Use
8.8
71
8.6
62
Ease of Setup
7.5
55
8.2
51
Ease of Admin
8.9
51
8.3
54
Quality of Support
9.0
68
9.2
62
Has the product been a good partner in doing business?
How do you capture "complaint reasons" for specific complaint cases?
3 Comments
SS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
What is I Sight application?
1 Comment
Official Response from Case IQ
i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent...Read more
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