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Compare Case IQ and PMG Platform

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At a Glance
Case IQ
Case IQ
Star Rating
(82)4.5 out of 5
Market Segments
Enterprise (63.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Case IQ
PMG Platform
PMG Platform
Star Rating
(84)4.5 out of 5
Market Segments
Enterprise (77.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PMG Platform

Case IQ vs PMG Platform

When assessing the two solutions, reviewers found Case IQ easier to use and administer. However, reviewers preferred the ease of set up, and doing business with PMG Platform overall.

  • Reviewers felt that Case IQ meets the needs of their business better than PMG Platform.
  • When comparing quality of ongoing product support, reviewers felt that PMG Platform is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of PMG Platform over Case IQ.
Pricing
Entry-Level Pricing
Case IQ
No pricing available
PMG Platform
No pricing available
Free Trial
Case IQ
No trial information available
PMG Platform
No trial information available
Ratings
Meets Requirements
8.9
71
8.8
62
Ease of Use
8.8
71
8.6
62
Ease of Setup
7.5
55
8.2
51
Ease of Admin
8.9
51
8.3
54
Quality of Support
9.0
68
9.2
62
Has the product been a good partner in doing business?
9.2
50
9.3
54
Product Direction (% positive)
8.9
66
9.4
59
Features by Category
7.7
9
Not enough data
Platform Basics
8.5
8
Not enough data
9.1
9
Not enough data
Platform Data
8.3
9
Not enough data
7.0
9
Not enough data
9.0
8
Not enough data
Platform Content
7.9
8
Not enough data
7.6
7
Not enough data
5.2
7
Not enough data
Generative AI
6.7
6
Not enough data
Investigation ManagementHide 8 FeaturesShow 8 Features
7.2
39
Not enough data
Case Management
8.6
39
Not enough data
8.4
37
Not enough data
8.2
36
Not enough data
Analytics
8.6
38
Not enough data
8.4
38
Not enough data
8.7
38
Not enough data
Agentic AI - Investigation Management
3.1
8
Not enough data
3.5
8
Not enough data
Complaint ManagementHide 8 FeaturesShow 8 Features
7.5
33
Not enough data
Usability
8.3
29
Not enough data
8.9
33
Not enough data
7.4
28
Not enough data
Reporting
8.3
32
Not enough data
8.3
29
Not enough data
8.5
28
Not enough data
Generative AI
5.2
16
Not enough data
5.3
16
Not enough data
7.5
10
Not enough data
Platform Basics
9.0
10
Not enough data
9.3
10
Not enough data
8.7
10
Not enough data
Platform Additional Functionality
6.3
10
Not enough data
6.2
10
Not enough data
7.3
10
Not enough data
Platform Data
6.7
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
Generative AI
5.2
8
Not enough data
Digital Process Automation (DPA)Hide 17 FeaturesShow 17 Features
Not enough data
8.6
13
Digital Workflows
Not enough data
8.8
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
7.2
6
|
Verified
Forms
Not enough data
9.1
9
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.9
7
|
Verified
Automation
Not enough data
9.3
10
|
Verified
Not enough data
9.1
9
Not enough data
9.1
9
|
Verified
Not enough data
9.0
7
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Development PlatformsHide 7 FeaturesShow 7 Features
Not enough data
8.1
8
Functionality
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
7.5
6
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
6.4
7
Not enough data
8.1
6
7.8
13
Not enough data
Investigation
7.8
13
Not enough data
9.1
13
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
Access
7.2
13
Not enough data
8.1
13
Not enough data
8.8
13
Not enough data
Employee Experience
6.5
13
Not enough data
7.4
13
Not enough data
7.1
12
Not enough data
Generative AI
5.8
11
Not enough data
Low-Code Development PlatformsHide 14 FeaturesShow 14 Features
Not enough data
9.0
41
Application Design
Not enough data
8.6
35
|
Verified
Not enough data
8.5
33
|
Verified
Not enough data
8.7
37
|
Verified
Not enough data
8.0
32
Not enough data
9.4
36
|
Verified
Data Control
Not enough data
8.3
29
|
Verified
Not enough data
8.5
28
|
Verified
Not enough data
8.4
30
|
Verified
Publishing
Not enough data
8.6
29
|
Verified
Not enough data
8.5
31
|
Verified
Not enough data
8.5
33
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Case IQ
Case IQ
PMG Platform
PMG Platform
Case IQ and PMG Platform are categorized as Investigation Management and HR Case Management
Reviews
Reviewers' Company Size
Case IQ
Case IQ
Small-Business(50 or fewer emp.)
14.6%
Mid-Market(51-1000 emp.)
22.0%
Enterprise(> 1000 emp.)
63.4%
PMG Platform
PMG Platform
Small-Business(50 or fewer emp.)
6.5%
Mid-Market(51-1000 emp.)
15.6%
Enterprise(> 1000 emp.)
77.9%
Reviewers' Industry
Case IQ
Case IQ
Higher Education
9.8%
Financial Services
7.3%
Human Resources
6.1%
Hospital & Health Care
6.1%
Government Administration
6.1%
Other
64.6%
PMG Platform
PMG Platform
Information Technology and Services
16.9%
Insurance
13.0%
Retail
9.1%
Semiconductors
6.5%
Hospital & Health Care
6.5%
Other
48.1%
Alternatives
Case IQ
Case IQ Alternatives
HR Acuity
HR Acuity
Add HR Acuity
Relativity
Relativity
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Logikcull
Logikcull
Add Logikcull
Zendesk for Customer Service
Zendesk for Customer Service
Add Zendesk for Customer Service
PMG Platform
PMG Platform Alternatives
Nintex
Nintex
Add Nintex
Pega Platform
Pega Platform
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Kissflow
Kissflow
Add Kissflow
Appian
Appian
Add Appian
Discussions
Case IQ
Case IQ Discussions
How do you capture "complaint reasons" for specific complaint cases?
3 Comments
Steve S.
SS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
What is I Sight application?
1 Comment
Official Response from Case IQ
i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent...Read more
Monty the Mongoose crying
Case IQ has no more discussions with answers
PMG Platform
PMG Platform Discussions
Where can I find more videos on PMG for faster learning.
1 Comment
Ben A.
BA
Hi Ishaan, Thank you for your question. Please take a look at our YouTube channel here: https://www.youtube.com/c/PmgNet BenRead more
Monty the Mongoose crying
PMG Platform has no more discussions with answers