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At a Glance
Case IQ
Case IQ
Star Rating
(65)4.6 out of 5
Market Segments
Enterprise (56.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Case IQ
PMG Platform
PMG Platform
Star Rating
(84)4.5 out of 5
Market Segments
Enterprise (77.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about PMG Platform
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Case IQ excels in its case escalation feature, scoring a remarkable 9.5, which reviewers mention significantly enhances their ability to manage urgent cases effectively.
  • Reviewers mention that PMG Platform shines in its ease of setup, achieving a score of 8.2, making it a preferred choice for organizations looking for a quick deployment without extensive IT involvement.
  • G2 users highlight Case IQ's strong customization capabilities, with a score of 9.0, allowing organizations to tailor the platform to their specific needs, which is particularly beneficial for complex case management scenarios.
  • Users on G2 report that PMG Platform offers superior quality of support, with a score of 9.2, indicating that users feel well-supported and valued, which is crucial for ongoing software success.
  • Reviewers say that Case IQ's all-employee access feature, rated at 9.4, facilitates better collaboration across departments, ensuring that all relevant personnel can engage with case management processes seamlessly.
  • Users report that PMG Platform's workflow automation, scoring 9.3, significantly streamlines operations, allowing teams to focus on more strategic tasks rather than manual processes, which enhances overall productivity.
Featured Products
Pricing
Entry-Level Pricing
Case IQ
No pricing available
PMG Platform
No pricing available
Free Trial
Case IQ
No trial information available
PMG Platform
No trial information available
Ratings
Meets Requirements
9.1
54
8.8
62
Ease of Use
8.9
54
8.6
62
Ease of Setup
7.6
39
8.2
51
Ease of Admin
9.0
37
8.3
54
Quality of Support
9.1
53
9.2
62
Has the product been a good partner in doing business?
9.4
36
9.3
54
Product Direction (% positive)
8.8
49
9.4
59
Features by Category
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Investigation ManagementHide 6 FeaturesShow 6 Features
9.1
148
Not enough data
Case Management
8.8
26
Not enough data
9.2
24
Not enough data
9.6
23
Not enough data
Analytics
8.9
25
Not enough data
9.1
25
Not enough data
9.1
25
Not enough data
Complaint ManagementHide 8 FeaturesShow 8 Features
8.1
130
Not enough data
Usability
8.8
18
Not enough data
9.0
22
Not enough data
8.1
18
Not enough data
Reporting
9.1
21
Not enough data
8.7
18
Not enough data
9.0
17
Not enough data
Generative AI
6.0
8
Not enough data
6.0
8
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Digital Process Automation (DPA)Hide 10 FeaturesShow 10 Features
Not enough data
8.6
87
Digital Workflows
Not enough data
8.8
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
7.2
6
|
Verified
Forms
Not enough data
9.1
9
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.9
7
|
Verified
Automation
Not enough data
9.3
10
|
Verified
Not enough data
9.1
9
Not enough data
9.1
9
|
Verified
Not enough data
9.0
7
|
Verified
Application Development PlatformsHide 7 FeaturesShow 7 Features
Not enough data
8.1
47
Functionality
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
7.5
6
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
6.4
7
Not enough data
8.1
6
8.7
64
Not enough data
Investigation
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
10.0
6
Not enough data
Access
8.3
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
Employee Experience
7.5
6
Not enough data
8.3
6
Not enough data
8.0
5
Not enough data
Generative AI
7.3
5
Feature Not Available
Low-Code Development PlatformsHide 11 FeaturesShow 11 Features
Not enough data
8.5
353
Application Design
Not enough data
8.6
35
|
Verified
Not enough data
8.5
33
|
Verified
Not enough data
8.7
37
|
Verified
Not enough data
8.0
32
Not enough data
9.4
36
|
Verified
Data Control
Not enough data
8.3
29
|
Verified
Not enough data
8.5
28
|
Verified
Not enough data
8.4
30
|
Verified
Publishing
Not enough data
8.6
29
|
Verified
Not enough data
8.5
31
|
Verified
Not enough data
8.5
33
|
Verified
Categories
Categories
Shared Categories
Case IQ
Case IQ
PMG Platform
PMG Platform
Case IQ and PMG Platform are categorized as Investigation Management and HR Case Management
Reviews
Reviewers' Company Size
Case IQ
Case IQ
Small-Business(50 or fewer emp.)
20.0%
Mid-Market(51-1000 emp.)
23.1%
Enterprise(> 1000 emp.)
56.9%
PMG Platform
PMG Platform
Small-Business(50 or fewer emp.)
6.5%
Mid-Market(51-1000 emp.)
15.6%
Enterprise(> 1000 emp.)
77.9%
Reviewers' Industry
Case IQ
Case IQ
Hospital & Health Care
7.7%
Higher Education
7.7%
Government Administration
7.7%
Education Management
7.7%
Banking
7.7%
Other
61.5%
PMG Platform
PMG Platform
Information Technology and Services
16.9%
Insurance
13.0%
Retail
9.1%
Semiconductors
6.5%
Hospital & Health Care
6.5%
Other
48.1%
Most Helpful Reviews
Case IQ
Case IQ
Most Helpful Favorable Review
Verified User
G
Verified User in Hospital & Health Care

The work of an HR Professional can be vast and varied. Utilizing the I-Sight system helped our team gain consistency in how we handle situations by establishing a consistent work flow and allowed us to track and trend the various investigations, projects or...

Most Helpful Critical Review
Verified User
G
Verified User in Financial Services

Some of the technology out of box can be limiting at times, but the development team typically works with us to come up with an acceptable solution.

PMG Platform
PMG Platform
Most Helpful Favorable Review
Yoshio N.
YN
Yoshio N.
Verified User in Banking

1. friendly contract negotiation, 2. proven, fully configurable and extendable platform, 3. cyber security compliant service offerings, 4. quick win of implementation, 5. client-centric company culture

Most Helpful Critical Review
Anand C.
AC
Anand C.
Verified User in Information Technology and Services

I honestly feel there is lot of scope it improve the end user UI experience .

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Discussions
Case IQ
Case IQ Discussions
How do you capture "complaint reasons" for specific complaint cases?
3 comments
Steve S.
SS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
What is I Sight application?
1 comment
Official Response from Case IQ
i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent...Read more
Monty the Mongoose crying
Case IQ has no more discussions with answers
PMG Platform
PMG Platform Discussions
Where can I find more videos on PMG for faster learning.
1 comment
Ben A.
BA
Hi Ishaan, Thank you for your question. Please take a look at our YouTube channel here: https://www.youtube.com/c/PmgNet BenRead more
Monty the Mongoose crying
PMG Platform has no more discussions with answers