Compare CARET Legal and Smokeball 
At a Glance
Market Segments
Small-Business (98.8% of reviews)
Small-Business (99.3% of reviews)
Entry-Level Pricing
No pricing available
$49.00 1 User Per Month
CARET Legal
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (98.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CARET LegalSmokeball
Star Rating
(315)4.7 out of 5
Market Segments
Small-Business (99.3% of reviews)
Entry-Level Pricing
$49.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smokeball excels in its Quality of Support, scoring 9.6, with many reviewers mentioning the responsiveness and helpfulness of the support team, making it a reliable partner for small businesses.
- Reviewers mention that CARET Legal offers a solid Ease of Admin score of 9.1, indicating that users find it straightforward to manage their settings and configurations, which is crucial for legal practices that require efficient administration.
- G2 users highlight Smokeball's superior Time Tracking feature, scoring 9.2, with many praising its intuitive interface that simplifies the process of logging billable hours, a critical aspect for legal professionals.
- Users on G2 report that CARET Legal's Document Management capabilities, while scoring 8.2, could be improved, as some reviewers express concerns about the search and retrieval functionality not being as robust as they would like.
- Reviewers say that Smokeball's Automation features, scoring 9.0, are particularly beneficial, with users appreciating the ability to automate repetitive tasks, which enhances productivity in legal workflows.
- Users report that CARET Legal's AI Text Generation feature, scoring only 6.7, falls short of expectations, with some mentioning that it lacks the sophistication needed for generating legal documents effectively compared to other tools.
Pricing
Entry-Level Pricing
CARET Legal
No pricing availableSmokeball
Smokeball Bill
$49.00
1 User Per Month
Bill clients and get paid faster
- Invoicing
- Time & Expense Tracking
- Online Payments
Free Trial
CARET Legal
Free Trial is available
Smokeball
Free Trial is available
Ratings
Meets Requirements
8.8
133
9.1
244
Ease of Use
8.8
134
9.1
252
Ease of Setup
8.7
39
8.5
103
Ease of Admin
9.1
39
8.9
65
Quality of Support
9.0
127
9.6
249
Has the product been a good partner in doing business?
9.2
37
9.4
65
Product Direction (% positive)
8.7
132
9.5
234
Features by Category
Platform Additional Functionality
Not enough data
9.1
112
Not enough data
8.8
105
Not enough data
8.4
105
Generative AI
Not enough data
6.8
36
Not enough data
6.9
36
Platform Content
Not enough data
8.9
112
Not enough data
9.0
115
Not enough data
8.6
109
Platform Basics
Not enough data
8.5
95
Not enough data
8.1
89
Not enough data
7.7
76
Platform Basics
7.7
50
8.4
122
8.4
61
8.9
131
8.8
57
8.7
120
8.4
61
8.6
121
Content Management
8.2
58
9.3
132
8.1
59
8.8
125
7.7
50
8.8
126
Platform Basics
7.6
36
8.4
104
8.0
44
9.0
113
8.3
35
8.8
105
7.8
39
8.6
111
7.9
44
8.9
111
Content Management
7.4
42
9.4
114
7.8
41
8.9
106
7.3
35
8.8
104
Time & Billing
8.8
41
9.2
108
7.9
34
8.6
97
8.1
40
8.9
100
Storage and Collaboration - Legal Document Management
Not enough data
8.3
30
Not enough data
8.5
30
Not enough data
8.1
30
Not enough data
9.0
29
Document Management - Legal Document Management
Not enough data
8.8
28
Not enough data
8.6
27
Not enough data
8.3
28
Analysis - Legal Document Management
Not enough data
7.4
28
Not enough data
7.4
28
Artificial Intelligence - Legal Document Management
Not enough data
Feature Not Available
Accessibility - Legal Document Management
Not enough data
8.0
28
Categories
Categories
Shared Categories
CARET Legal and Smokeball are categorized as Legal Billing, Legal Practice Management, and Legal Case Management
Unique Categories
CARET Legal has no unique categories
Smokeball is categorized as Legal Document Drafting and Legal Document Management
Reviews
Reviewers' Company Size
CARET Legal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smokeball
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
60.7%
Legal Services
35.0%
Accounting
1.2%
Primary/Secondary Education
0.6%
Higher Education
0.6%
Other
1.8%
Law Practice
53.4%
Legal Services
43.6%
Real Estate
1.6%
Accounting
0.7%
Legislative Office
0.3%
Other
0.3%
Most Helpful Reviews
CARET Legal
Most Helpful Favorable Review
Kit C.
Verified User in Law Practice
Robust program that covers everything from case management to client lead intake to comprehensive firm accounting. Easy to use and navigate for the most part. Integrated CRM and FULL accounting of all operating and trust accounts with triple reconciliation...
Most Helpful Critical Review
Verified User in Law Practice
We did a trial, and tried the different features.
Smokeball
Most Helpful Favorable Review
Amy M.
Verified User in Legal Services
I have found Smokeball very easy to use. It has allowed our office to easily "go remote" during the COVID-19 pandemic as all of our files are easily (and securely) accessible from anywhere. Additionally, whenever I have an issue or problem with...
Most Helpful Critical Review
Verified User in Legal Services
The reporting features are not robust enough for our needs. They also have little to no CRM functionality and do not integrate with many other software providers. It is also cumbersome to replicate client matters and locate files for one client who has...
Kit C.
Verified User in Law Practice
Robust program that covers everything from case management to client lead intake to comprehensive firm accounting. Easy to use and navigate for the most part. Integrated CRM and FULL accounting of all operating and trust accounts with triple reconciliation...
Amy M.
Verified User in Legal Services
I have found Smokeball very easy to use. It has allowed our office to easily "go remote" during the COVID-19 pandemic as all of our files are easily (and securely) accessible from anywhere. Additionally, whenever I have an issue or problem with...
Verified User in Law Practice
We did a trial, and tried the different features.
Verified User in Legal Services
The reporting features are not robust enough for our needs. They also have little to no CRM functionality and do not integrate with many other software providers. It is also cumbersome to replicate client matters and locate files for one client who has...
Discussions
Do firms have to migrate from an existing provider if they want to use Zola’s email features?
1 comment
Official Response from CARET Legal
There is almost never a need to migrate. Zola is compatible with most IMAP and Microsoft Exchange-based email providers including 1and1, GoDaddy, Rackspace,...Read more
Can Zola send email from Zola's iOS and Android apps?
1 comment
Official Response from CARET Legal
In the Zola iOS or Android App, if you select a Contact, either directly or through the Matters list, you can just tap on the mail icon and compose your...Read more
Can users continue to use Outlook, iPhone Mail or other applications?
1 comment
Official Response from CARET Legal
Zola is simply another device that connects to your email server. Anything you do on Zola will be reflected in other applications, including replying,...Read more
Is Smokeball cloud-based software?
3 comments
Official Response from Smokeball
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
