G2 reviewers report that CARET Legal excels in overall user satisfaction, reflected in its higher G2 Score compared to 8am DocketWise. Users appreciate its cloud-based accessibility, allowing them to manage their practice from any device, which enhances flexibility and convenience.
Users say that CARET Legal's intuitive interface makes it easy to learn and navigate, with many highlighting the organizational themes that help streamline their workflow. In contrast, while 8am DocketWise is also noted for its ease of use, it doesn't receive the same level of enthusiasm for its user experience.
Reviewers mention that CARET Legal's comprehensive features, such as document management and billing tools, are well-integrated into a single platform, making daily operations smoother. Users have praised how everything from matters to emails is organized, which contrasts with 8am DocketWise, where some users feel that certain functionalities could be more robust.
According to verified reviews, CARET Legal has a significantly higher number of recent reviews, indicating a more active user base and up-to-date feedback. This suggests that potential buyers can trust the insights shared by current users, while 8am DocketWise has fewer recent reviews, which may limit the reliability of its user feedback.
Users highlight that while both products offer good support, CARET Legal's quality of support is rated slightly higher, with users appreciating the responsiveness and helpfulness of the support team. In comparison, 8am DocketWise users have noted that while support is adequate, it may not always meet their expectations.
Reviewers indicate that CARET Legal's automation tools are particularly beneficial for saving time on repetitive tasks, which is a significant advantage for busy legal professionals. On the other hand, while 8am DocketWise offers useful features for client management, some users feel that it lacks the same level of automation and efficiency that CARET Legal provides.
Pricing
Entry-Level Pricing
8am DocketWise
No pricing available
CARET Legal
No pricing available
Free Trial
8am DocketWise
Free Trial is available
CARET Legal
Free Trial is available
Ratings
Meets Requirements
9.1
29
8.8
157
Ease of Use
8.9
30
8.9
158
Ease of Setup
9.0
23
8.6
63
Ease of Admin
8.8
7
9.1
52
Quality of Support
8.7
29
8.9
151
Has the product been a good partner in doing business?
Do firms have to migrate from an existing provider if they want to use Zola’s email features?
1 Comment
Official Response from CARET Legal
There is almost never a need to migrate. Zola is compatible with most IMAP and Microsoft Exchange-based email providers including 1and1, GoDaddy, Rackspace,...Read more
Can Zola send email from Zola's iOS and Android apps?
1 Comment
Official Response from CARET Legal
In the Zola iOS or Android App, if you select a Contact, either directly or through the Matters list, you can just tap on the mail icon and compose your...Read more
Can users continue to use Outlook, iPhone Mail or other applications?
1 Comment
Official Response from CARET Legal
Zola is simply another device that connects to your email server. Anything you do on Zola will be reflected in other applications, including replying,...Read more
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