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Compare CareSmartz360 and WellSky Personal Care

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At a Glance
CareSmartz360
CareSmartz360
Star Rating
(47)4.8 out of 5
Market Segments
Small-Business (74.5% of reviews)
Information
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
WellSky Personal Care
WellSky Personal Care
Star Rating
(139)4.5 out of 5
Market Segments
Mid-Market (63.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about WellSky Personal Care
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that WellSky Personal Care excels in its Time Tracking and Scheduling feature, scoring 9.4, which reviewers mention allows for efficient management of caregiver schedules, while CareSmartz360, with a score of 9.2, is noted for its solid but slightly less flexible scheduling options.
  • Reviewers mention that WellSky Personal Care's Quality of Support is rated at 8.8, which is commendable, but CareSmartz360 shines with a score of 9.5, with users on G2 highlighting the responsiveness and helpfulness of their support team.
  • G2 users indicate that WellSky Personal Care's EHR Integration is a weaker point, scoring only 8.2, while CareSmartz360 does not have a score listed but is noted for its seamless integration capabilities, making it a preferred choice for agencies needing robust EHR solutions.
  • Users say that both products perform well in Carer Coordination, with WellSky Personal Care scoring 9.7 and CareSmartz360 at 9.0; however, reviewers mention that WellSky's feature set provides more comprehensive tools for managing caregiver-client interactions.
  • Reviewers mention that WellSky Personal Care's Electronic Visit Verification (EVV) feature is rated at 9.3, which is higher than CareSmartz360's 8.8, indicating that users find WellSky's EVV capabilities more reliable and user-friendly.
  • Users on G2 report that both products have strong Ease of Use ratings, with WellSky at 9.1 and CareSmartz360 at 9.3; however, reviewers mention that CareSmartz360's interface is more intuitive, making it easier for new users to adapt quickly.
Featured Products
Pricing
Entry-Level Pricing
CareSmartz360
Independent Agencies
Contact Us
Browse all 3 pricing plans
WellSky Personal Care
No pricing available
Free Trial
CareSmartz360
No trial information available
WellSky Personal Care
No trial information available
Ratings
Meets Requirements
9.3
36
8.8
117
Ease of Use
9.3
38
9.1
116
Ease of Setup
9.3
36
8.9
82
Ease of Admin
9.4
37
9.2
85
Quality of Support
9.5
37
8.8
114
Has the product been a good partner in doing business?
9.6
37
9.0
85
Product Direction (% positive)
9.7
38
9.4
118
Features by Category
Home Care Agency ManagementHide 9 FeaturesShow 9 Features
8.9
262
9.3
45
Administrative
9.3
32
9.4
8
9.3
32
9.3
7
8.8
32
9.4
8
8.9
30
8.3
5
8.2
25
Not enough data
Value-Based Care
8.5
28
Not enough data
8.8
29
9.3
5
8.9
28
9.7
6
9.2
26
9.4
6
Categories
Categories
Shared Categories
CareSmartz360
CareSmartz360
WellSky Personal Care
WellSky Personal Care
CareSmartz360 and WellSky Personal Care are categorized as Home Care Agency Management
Unique Categories
CareSmartz360
CareSmartz360 has no unique categories
WellSky Personal Care
WellSky Personal Care has no unique categories
Reviews
Reviewers' Company Size
CareSmartz360
CareSmartz360
Small-Business(50 or fewer emp.)
74.5%
Mid-Market(51-1000 emp.)
25.5%
Enterprise(> 1000 emp.)
0%
WellSky Personal Care
WellSky Personal Care
Small-Business(50 or fewer emp.)
31.9%
Mid-Market(51-1000 emp.)
63.0%
Enterprise(> 1000 emp.)
5.2%
Reviewers' Industry
CareSmartz360
CareSmartz360
Hospital & Health Care
68.1%
Health, Wellness and Fitness
19.1%
Staffing and Recruiting
4.3%
Individual & Family Services
4.3%
Facilities Services
2.1%
Other
2.1%
WellSky Personal Care
WellSky Personal Care
Hospital & Health Care
63.7%
Health, Wellness and Fitness
13.3%
Individual & Family Services
6.7%
Staffing and Recruiting
2.2%
Medical Practice
2.2%
Other
11.9%
Most Helpful Reviews
CareSmartz360
CareSmartz360
Most Helpful Favorable Review
Chandra B.
CB
Chandra B.
Verified User in Individual & Family Services

CareSmartz360 has lots of features that has made on boarding, maintaining records, and monitoring very easy.

Most Helpful Critical Review
Verified User
G
Verified User in Hospital & Health Care

The cost per text message. When scheduling for facilities you are unable to drag a shift to a different patients' room, so it is very time consuming to delete and then create a new shift.

WellSky Personal Care
WellSky Personal Care
Most Helpful Favorable Review
Nate H.
NH
Nate H.
Verified User in Hospital & Health Care

This system has the most accurate and trouble free integration with Quickbooks than any other system I have used. Many software companies charge extra for the telephony, but not Clearcare. I also like the telephony log so there is no question about a...

Most Helpful Critical Review
Verified User
G
Verified User in Hospital & Health Care

Outdated and clunky UI that sometimes doesn't push updated information to staff/caregivers working in the field.

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Discussions
CareSmartz360
CareSmartz360 Discussions
Monty the Mongoose crying
CareSmartz360 has no discussions with answers
WellSky Personal Care
WellSky Personal Care Discussions
When will document integration be available?
1 comment
Official Response from WellSky Personal Care
Hi Jessica! Thanks for your question. We'll reach out to you shortly by email to address your question. Thanks for being a terrific ClearCare customer.Read more
Monty the Mongoose crying
WellSky Personal Care has no more discussions with answers