Compare CallTower and RingEX 
At a Glance
Market Segments
Mid-Market (60.8% of reviews)
Small-Business (56.9% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
CallTower
Star Rating
(271)4.3 out of 5
Market Segments
Mid-Market (60.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CallTowerRingEX
Star Rating
(1,035)4.1 out of 5
Market Segments
Small-Business (56.9% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX excels in call routing with a score of 9.0, making it highly efficient for directing calls to the appropriate departments. In contrast, CallTower's score of 8.5 indicates it may not be as effective in this area.
- Reviewers mention that RingEX offers superior mobile access with a score of 9.1, allowing users to manage calls and communications seamlessly on the go, while CallTower's score of 7.7 suggests limitations in mobile functionality.
- G2 users highlight RingEX's strong performance in recording features, scoring 9.0, which is crucial for businesses needing to keep track of conversations. CallTower, with a score of 8.0, may not provide the same level of reliability in this aspect.
- Users on G2 report that RingEX's screen sharing capabilities are rated at 9.1, making it a preferred choice for collaborative work. CallTower's score of 7.8 indicates it may not offer the same level of user satisfaction in this feature.
- Reviewers mention that RingEX shines in fax number management, achieving a score of 9.3, which is essential for businesses that still rely on fax communications. CallTower's performance in this area is not as strong, with a lower score.
- Users say that RingEX's voicemail to email feature, rated at 8.6, is highly appreciated for its convenience, while CallTower's score of 8.3 suggests it may not be as user-friendly or effective in this functionality.
Pricing
Entry-Level Pricing
CallTower
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
CallTower
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.9
206
8.8
855
Ease of Use
8.7
209
8.5
869
Ease of Setup
8.3
181
8.1
481
Ease of Admin
8.4
172
8.3
437
Quality of Support
8.5
206
7.9
760
Has the product been a good partner in doing business?
8.8
176
8.1
429
Product Direction (% positive)
7.8
197
7.6
839
Features by Category
Documents
Not enough data
7.9
126
Not enough data
7.4
120
Not enough data
8.2
127
Sending
Not enough data
9.1
140
Not enough data
9.3
137
Not enough data
8.9
125
Not enough data
9.2
129
Not enough data
8.9
131
Not enough data
9.2
131
Host Tools
Not enough data
8.4
64
Not enough data
8.6
69
Not enough data
9.0
79
Attendee Tools
Not enough data
8.7
73
Not enough data
8.9
73
Not enough data
8.1
56
Post-Event Tools
Not enough data
8.5
53
Not enough data
8.4
55
Integrations
Not enough data
8.2
47
Not enough data
8.5
54
Collaboration Tools
Not enough data
9.1
215
Not enough data
9.0
106
Not enough data
8.6
80
Not enough data
8.9
103
Not enough data
9.1
87
Meeting Coordination
Not enough data
8.8
206
Not enough data
9.0
198
Not enough data
8.9
188
Not enough data
9.0
109
Software Type
Not enough data
8.9
204
Not enough data
8.9
105
Not enough data
9.2
121
Platform
7.1
21
8.1
155
7.5
27
9.0
184
7.9
25
8.6
173
8.3
26
8.9
180
7.8
24
8.7
172
8.0
22
8.4
165
8.4
25
8.6
172
Generative AI
7.1
20
Feature Not Available
Workforce Management
8.1
26
8.7
173
7.9
25
8.5
169
Administrative
7.8
23
8.7
176
7.9
23
8.5
174
Basic Communication - Cloud PBX
Not enough data
8.8
33
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
7.8
31
Not enough data
9.0
32
Not enough data
8.7
31
Advanced Features - Cloud PBX
Not enough data
8.5
28
Not enough data
8.4
30
Not enough data
8.3
30
Not enough data
8.9
31
Basic Communication
8.9
126
9.0
360
|
Verified
7.8
99
8.2
270
|
Verified
7.5
94
8.7
292
|
Verified
7.9
91
8.2
245
|
Verified
8.3
112
8.5
301
|
Verified
8.5
116
9.0
308
|
Verified
Access
8.0
97
8.2
268
|
Verified
7.3
86
8.3
279
|
Verified
7.6
82
8.6
303
Advanced Features
7.2
99
8.2
317
7.9
110
8.4
281
|
Verified
8.7
114
9.1
334
|
Verified
Extensions
7.0
35
8.5
39
|
Verified
8.1
35
8.5
41
|
Verified
7.7
32
Feature Not Available
Features
8.3
39
8.6
44
|
Verified
7.1
35
8.0
39
|
Verified
7.1
32
8.3
43
|
Verified
8.3
37
8.3
41
|
Verified
7.9
35
8.5
42
|
Verified
7.3
33
7.9
39
Categories
Categories
Shared Categories
CallTower and RingEX are categorized as UCaaS Platforms, VoIP, and Call Center Infrastructure (CCI)
Unique Categories
CallTower has no unique categories
Reviews
Reviewers' Company Size
CallTower
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.9%
Non-Profit Organization Management
6.8%
Financial Services
5.7%
Manufacturing
5.3%
Construction
4.5%
Other
69.8%
Computer Software
11.5%
Financial Services
5.2%
Information Technology and Services
5.1%
Marketing and Advertising
5.0%
Insurance
4.4%
Other
69.0%
Most Helpful Reviews
CallTower
Most Helpful Favorable Review
Verified User in Computer & Network Security
Calltower is user-friendly. It's easy to navigate.
Most Helpful Critical Review
Andrew L.
Verified User in Hospital & Health Care
It takes months of repeated calling and emailing to reach any resolution, and we have yet to receive a single correct invoice. In all my years of working with telco providers, I have never worked with a company that cares so little.
RingEX
Most Helpful Favorable Review
Seth J.
Verified User in Pharmaceuticals
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
Most Helpful Critical Review
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Verified User in Computer & Network Security
Calltower is user-friendly. It's easy to navigate.
Seth J.
Verified User in Pharmaceuticals
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
Andrew L.
Verified User in Hospital & Health Care
It takes months of repeated calling and emailing to reach any resolution, and we have yet to receive a single correct invoice. In all my years of working with telco providers, I have never worked with a company that cares so little.
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Discussions
CallTower has no discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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