Compare CallRail and Contact Form 7 
At a Glance
Market Segments
Small-Business (75.8% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
No pricing available
CallRail
Star Rating
(1,510)4.6 out of 5
Market Segments
Small-Business (75.8% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
Free Trial is available
Browse all 4 pricing plansContact Form 7
Star Rating
(50)4.4 out of 5
Market Segments
Small-Business (83.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Contact Form 7Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallRail excels in Call Recording with a score of 9.3, providing high-quality recordings that are essential for analyzing customer interactions. In contrast, Contact Form 7 lacks this feature, which reviewers mention as a significant drawback for businesses that rely on call analytics.
- Reviewers mention that CallRail's CRM Integration is rated at 8.2, allowing seamless connectivity with various CRM systems, which enhances lead management. On the other hand, Contact Form 7's integration capabilities are rated lower at 6.9, leading users to express frustration over the limited options for syncing data with their existing systems.
- G2 users highlight CallRail's superior Lead Qualification features, scoring 8.3, which help businesses effectively filter and prioritize leads. In comparison, Contact Form 7 does not offer robust lead qualification tools, leaving users to manually sort through submissions.
- Users on G2 appreciate CallRail's Dynamic Number Insertion feature, rated at 9.0, which allows for precise tracking of marketing campaigns. This feature is absent in Contact Form 7, leading reviewers to note that they miss out on valuable attribution data.
- Reviewers mention that CallRail's Quality of Support is rated at 8.9, with many praising the responsiveness and helpfulness of the support team. In contrast, Contact Form 7's support is rated lower at 7.8, with users expressing concerns about the availability of assistance when issues arise.
- Users say that CallRail's Marketing Automation Integration is rated at 8.5, allowing for streamlined marketing efforts across platforms. Meanwhile, Contact Form 7's integration in this area is rated at 6.8, which users report limits their ability to automate follow-ups and nurture leads effectively.
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Pricing
Entry-Level Pricing
CallRail
Call Tracking
Starting at $50.00
Per Month
Know which marketing efforts inspired your best leads to call.
- Call forwarding
- Call recording
- Standard call flow builder
Contact Form 7
No pricing availableFree Trial
CallRail
Free Trial is available
Contact Form 7
No trial information availableRatings
Meets Requirements
9.0
1,184
8.8
47
Ease of Use
9.1
1,196
8.5
47
Ease of Setup
9.0
953
8.3
16
Ease of Admin
9.1
954
8.2
16
Quality of Support
8.9
1,071
7.8
39
Has the product been a good partner in doing business?
9.2
941
8.5
10
Product Direction (% positive)
8.9
1,136
6.3
47
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.3
162
|
Verified
Not enough data
8.0
115
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
8.2
146
|
Verified
Not enough data
Agent Performance Management
8.3
124
|
Verified
Not enough data
8.1
126
|
Verified
Not enough data
7.9
117
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Channels
8.6
73
Not enough data
8.0
49
Not enough data
7.4
48
Not enough data
7.8
61
Not enough data
8.0
56
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.6
59
Not enough data
8.4
54
Not enough data
8.2
51
Not enough data
8.2
55
Not enough data
Feature Not Available
Not enough data
8.1
52
Not enough data
8.1
49
Not enough data
7.9
50
Not enough data
Administrative
8.2
60
Not enough data
8.8
69
Not enough data
8.6
71
Not enough data
8.5
64
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.6
174
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.7
121
|
Verified
Not enough data
7.8
128
|
Verified
Not enough data
8.1
142
|
Verified
Not enough data
7.9
125
|
Verified
Not enough data
Marketing
8.1
137
|
Verified
Not enough data
8.3
144
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.6
177
|
Verified
Not enough data
Reporting
8.6
216
|
Verified
Not enough data
8.5
204
|
Verified
Not enough data
8.1
181
|
Verified
Not enough data
Lead Monitoring
8.5
177
|
Verified
8.3
7
|
Verified
8.7
186
|
Verified
7.5
8
|
Verified
8.4
180
|
Verified
Feature Not Available
Data Capture
8.2
178
|
Verified
Feature Not Available
8.6
179
|
Verified
7.6
9
|
Verified
8.0
144
|
Verified
7.5
6
|
Verified
8.5
180
|
Verified
6.9
9
|
Verified
Analytics
8.5
173
|
Verified
Feature Not Available
8.5
195
|
Verified
Feature Not Available
Customization
8.2
136
|
Verified
8.5
10
|
Verified
8.3
142
|
Verified
Feature Not Available
7.8
132
|
Verified
6.9
7
|
Verified
8.4
167
|
Verified
7.8
9
|
Verified
Customization
8.9
9
Not enough data
8.0
9
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
Additional Functionality
9.3
9
Not enough data
Feature Not Available
Not enough data
8.3
9
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
6.9
6
Not enough data
7.9
7
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
6.9
6
Not enough data
Internal Use
7.1
7
Not enough data
8.8
7
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
477
Not enough data
8.7
379
Not enough data
8.5
313
Not enough data
Tracking
8.6
426
Not enough data
9.0
416
Not enough data
8.6
340
Not enough data
Analytics
8.9
478
Not enough data
9.3
461
Not enough data
8.4
407
Not enough data
8.2
225
Not enough data
Call Routing
8.1
276
Not enough data
8.1
248
Not enough data
8.1
230
Not enough data
Administration
7.9
185
Not enough data
8.7
235
Not enough data
8.9
280
Not enough data
Marketing Operations
8.3
156
Not enough data
8.8
166
Not enough data
8.4
148
Not enough data
8.9
158
Not enough data
7.8
141
Not enough data
7.6
116
Not enough data
Campaign Activity
8.5
157
Not enough data
8.6
184
Not enough data
7.9
141
Not enough data
8.4
158
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Calling
9.1
33
Not enough data
8.7
29
Not enough data
8.9
31
Not enough data
8.6
29
Not enough data
Contacts
8.3
32
Not enough data
8.1
32
Not enough data
8.6
30
Not enough data
Insights
8.0
32
Not enough data
8.2
31
Not enough data
8.4
29
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
Categories
Categories
Shared Categories
CallRail and Contact Form 7 are categorized as Lead Capture
Unique Categories
CallRail is categorized as Online Form Builder, Outbound Call Tracking, Inbound Call Tracking, Marketing Analytics, Attribution, Live Chat, Contact Center, AI Sales Assistant, and Conversation Intelligence
Contact Form 7 has no unique categories
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Contact Form 7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
36.1%
Real Estate
8.7%
Construction
6.8%
Hospital & Health Care
4.0%
Consumer Services
3.5%
Other
40.9%
Marketing and Advertising
12.5%
Information Technology and Services
12.5%
Computer Software
10.4%
Entertainment
8.3%
Consumer Services
6.3%
Other
50.0%
Most Helpful Reviews
CallRail
Most Helpful Favorable Review
Jessica R.
Verified User in Law Practice
Unlike other call tracking companies, this one comes equipped with so many options for multiple campaigns, office locations, and numbers. I like that you get recordings and keyword spotting.
Most Helpful Critical Review
Verified User in Automotive
it is expensive and sometimes i find it hard to use even my laptop
Contact Form 7
Most Helpful Favorable Review
Joe S.
Verified User in Music
In my opinion, Contact Form 7 is the easiest and simplest form for Wordpress websites. I have used this for my own websites, as well as many others, and have never had any issues. Initially, I expected to receive a ton of junk mail via bots, but have never...
Most Helpful Critical Review
Verified User in Consumer Services
It is missing a lot of features and customizability compared to other forms I've used.
Jessica R.
Verified User in Law Practice
Unlike other call tracking companies, this one comes equipped with so many options for multiple campaigns, office locations, and numbers. I like that you get recordings and keyword spotting.
Joe S.
Verified User in Music
In my opinion, Contact Form 7 is the easiest and simplest form for Wordpress websites. I have used this for my own websites, as well as many others, and have never had any issues. Initially, I expected to receive a ton of junk mail via bots, but have never...
Verified User in Automotive
it is expensive and sometimes i find it hard to use even my laptop
Verified User in Consumer Services
It is missing a lot of features and customizability compared to other forms I've used.
Discussions
What is CallRail used for?
2 comments
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
Contact Form 7 has no discussions with answers
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