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Compare CallHippo and Grasshopper 
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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (86.3% of reviews)
Entry-Level Pricing
$0.00
$14.00 Per Month
CallHippo
Star Rating
(372)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansGrasshopper
Star Rating
(154)3.9 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grasshopper excels in basic communication features, particularly with phone calls, achieving a high score of 9.0, while CallHippo scores slightly lower at 8.7. Reviewers mention that Grasshopper's clarity and reliability in phone calls make it a preferred choice for small businesses.
- Reviewers mention that CallHippo shines in its ease of use, scoring 8.8 compared to Grasshopper's 8.2. Users on G2 appreciate the intuitive interface of CallHippo, which simplifies the onboarding process for new users.
- G2 users highlight that Grasshopper offers superior session routing capabilities, scoring 9.2, which is beneficial for businesses needing efficient call management. In contrast, CallHippo's session routing features are not as robust, leading to some user frustration.
- Users say that CallHippo provides better quality of support, with a score of 8.9, compared to Grasshopper's 7.7. Reviewers mention that CallHippo's customer service is responsive and helpful, which is crucial for businesses that rely on timely assistance.
- Reviewers mention that Grasshopper's reporting and dashboards feature scores an impressive 9.3, allowing users to gain valuable insights into their call data. CallHippo, while still strong, scores slightly lower at 9.2, indicating that Grasshopper may offer more comprehensive analytics tools.
- Users report that CallHippo's advanced features, such as automated attendants, score 8.1, which some users find lacking compared to Grasshopper's score of 8.5. Reviewers mention that Grasshopper's automated attendants are more customizable, enhancing user experience.
Pricing
Entry-Level Pricing
CallHippo
Basic
$0.00
Unlimited Users (Pay only for numbers)
- Click To Dial
- Al Global Connect
- Teams
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses and side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Free Trial
CallHippo
Free Trial is available
Grasshopper
Free Trial is available
Ratings
Meets Requirements
8.8
287
8.3
124
Ease of Use
8.9
288
8.0
126
Ease of Setup
8.9
173
7.7
66
Ease of Admin
8.8
140
8.3
61
Quality of Support
8.9
292
7.6
108
Has the product been a good partner in doing business?
8.7
142
7.6
60
Product Direction (% positive)
8.1
257
5.9
123
Features by Category
Channels
9.0
78
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
67
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
27
Not enough data
Functions
8.9
52
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
53
|
Verified
Not enough data
8.8
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
51
|
Verified
Not enough data
Agentic AI - Contact Center
8.3
9
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
Administrative
8.9
46
Not enough data
9.0
59
|
Verified
Not enough data
9.3
65
|
Verified
Not enough data
9.1
58
|
Verified
Not enough data
8.8
47
Not enough data
Platform
8.3
36
Not enough data
8.6
40
Not enough data
8.4
35
Not enough data
8.7
38
Not enough data
8.8
40
Not enough data
8.5
35
Not enough data
8.8
36
Not enough data
Generative AI
8.7
15
Not enough data
Workforce Management
9.1
40
Not enough data
9.1
43
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
44
Not enough data
9.2
42
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
8.8
115
|
Verified
8.9
82
|
Verified
Feature Not Available
Feature Not Available
8.2
87
6.9
15
Feature Not Available
Feature Not Available
8.2
77
|
Verified
4.6
15
|
Verified
8.4
80
|
Verified
7.6
42
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
8.4
75
6.3
22
8.5
86
6.5
19
8.8
81
8.5
56
|
Verified
Advanced Features
8.3
76
|
Verified
7.6
64
|
Verified
8.2
78
|
Verified
8.2
56
|
Verified
8.8
103
|
Verified
8.9
55
|
Verified
Categories
Categories
Shared Categories
CallHippo and Grasshopper are categorized as VoIP Providers
Unique Categories
CallHippo is categorized as Call Center Infrastructure (CCI) and Contact Center
Grasshopper has no unique categories
Reviews
Reviewers' Company Size
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.2%
Marketing and Advertising
7.7%
Computer Software
7.7%
Education Management
6.0%
Financial Services
3.0%
Other
59.3%
Information Technology and Services
9.8%
Consumer Services
6.5%
Marketing and Advertising
5.9%
Internet
5.2%
Financial Services
4.6%
Other
68.0%
Discussions
How can I get better prices from CallHippo?
5 Comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
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