Compare Buildium and TenantCloud 
At a Glance
Market Segments
Small-Business (86.5% of reviews)
Small-Business (99.5% of reviews)
Entry-Level Pricing
Starting at $375.00 Per Month
$17.00 Per Month
Buildium
Star Rating
(227)4.4 out of 5
Market Segments
Small-Business (86.5% of reviews)
Entry-Level Pricing
Starting at $375.00 Per Month
Free Trial is available
Browse all 3 pricing plansTenantCloud
Star Rating
(201)4.3 out of 5
Market Segments
Small-Business (99.5% of reviews)
Entry-Level Pricing
$17.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Buildium excels in Quality of Support with a score of 9.0, while TenantCloud falls behind at 7.9. Reviewers mention that Buildium's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Buildium's Tenant Screening feature is highly rated at 8.5, compared to TenantCloud's 7.9. Users appreciate the thoroughness of Buildium's screening process, which includes credit checks and background checks, ensuring better tenant selection.
- Users on G2 highlight Buildium's superior Maintenance Management capabilities, scoring 9.0 versus TenantCloud's 7.7. Reviewers say that Buildium's system allows for efficient tracking and management of maintenance requests, leading to quicker resolutions.
- G2 users report that Buildium's Document Management feature is more robust, scoring 8.4 compared to TenantCloud's 7.7. Users mention that Buildium allows for easy storage and retrieval of important documents, which is crucial for property management.
- Reviewers mention that Buildium's Lease Templates are more comprehensive, scoring 7.4, while TenantCloud's templates are rated lower at 6.8. Users appreciate the variety and customization options available in Buildium's templates, which help streamline the leasing process.
- Users say that Buildium's Reporting features are more advanced, with a score of 8.5 compared to TenantCloud's 7.7. Reviewers mention that Buildium provides detailed financial reports and analytics, which are essential for effective property management decision-making.
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Pricing
Entry-Level Pricing
Buildium
Premium
Starting at $375.00
Per Month
You’re operating at a whole new level and need the foundation for your business to scale. Get everything in Growth plus Open API, insights-to-action, and the opportunity for money back in your pocket.
- Accounting, Maintenance, Tasks, Violations, Resident & Board Member Communications, Online Portals, Free Marketing Website, up to $500 worth of Free Leads*, Property Inspections, Tenant Screening & Enhanced Tenant Screening, eSignatures, Online Payments, 15 Free Bank Accounts, Standard Reports, Performance Analytics and Insights, Business Analytics and Insights, Open API, Ticket Support, Live Phone Support, Priority Support, Dedicated Growth Consultant for New Client Leads
TenantCloud
Starter
$17.00
Per Month
Designed for DIY landlords and small portfolios.
- Unlimited units
- 15 Leases
- 1 gb of cloud storage
Free Trial
Buildium
Free Trial is available
TenantCloud
Free Trial is available
Ratings
Meets Requirements
8.7
189
8.3
146
Ease of Use
8.8
193
8.1
153
Ease of Setup
8.4
104
8.1
105
Ease of Admin
8.8
96
8.2
75
Quality of Support
9.0
185
8.0
137
Has the product been a good partner in doing business?
9.2
95
8.4
74
Product Direction (% positive)
9.3
190
8.1
142
Features by Category
Leasing
8.2
122
7.9
104
8.8
137
8.1
106
8.4
125
7.9
103
7.4
108
6.8
102
8.5
151
7.7
114
Building Operations
8.8
139
7.6
108
8.1
112
6.6
72
8.7
139
7.7
104
8.8
127
7.1
97
Feature Not Available
6.4
72
Accounting
8.5
152
8.1
110
9.0
135
8.3
106
8.4
142
8.0
97
8.0
103
6.6
93
8.8
155
8.1
113
Operations
8.8
72
8.7
96
8.5
62
8.1
92
8.5
67
8.2
93
8.2
61
8.0
91
Feature Not Available
7.4
82
8.4
73
7.7
94
8.8
70
7.8
91
8.0
63
7.8
93
Communication
8.9
49
Not enough data
Feature Not Available
Not enough data
8.8
49
Not enough data
8.9
41
Not enough data
8.5
39
Not enough data
Member Management
8.8
49
Not enough data
9.0
49
Not enough data
Property Management
8.9
47
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
Platform Interoperability
7.9
23
6.9
32
Platform Additional Functionality
9.0
28
8.3
33
8.9
29
7.6
32
8.4
30
8.8
33
8.8
29
8.8
33
Platform Performance
8.6
32
8.0
31
Relationship Management
7.4
12
7.7
13
6.1
9
6.0
13
6.5
10
5.9
11
Presentation
7.4
9
6.2
11
6.5
9
5.8
12
6.9
9
5.9
11
6.7
9
6.2
11
Platform Branding
8.3
11
7.2
12
7.7
11
6.9
12
Platform Content
6.9
9
5.7
12
8.6
11
7.6
12
7.5
10
6.7
12
6.3
10
6.3
12
Platform Additional Functionality
7.9
11
8.2
12
Platform Integrations
6.1
9
6.4
11
6.3
9
6.5
11
7.0
9
6.4
11
Lease Administration Platform Features
8.6
26
8.9
25
8.7
29
8.9
25
8.5
27
7.5
25
9.0
31
7.8
23
8.3
29
8.5
23
8.1
24
8.0
22
8.3
22
6.8
23
7.5
20
Feature Not Available
8.6
30
8.0
23
8.6
29
8.5
23
Categories
Categories
Shared Categories
Buildium and TenantCloud are categorized as Rental Payment, Property Management, Lease Administration, and Real Estate Marketing
Unique Categories
Buildium is categorized as Community Association Management
TenantCloud has no unique categories
Reviews
Reviewers' Company Size
Buildium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TenantCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
68.6%
Accounting
7.2%
Commercial Real Estate
6.3%
Retail
3.1%
Management Consulting
2.7%
Other
12.1%
Real Estate
80.0%
Commercial Real Estate
5.6%
Accounting
4.1%
Investment Management
1.5%
Management Consulting
1.0%
Other
7.7%
Most Helpful Reviews
Buildium
Most Helpful Favorable Review
Verified User in Real Estate
There are a lot of great benefits and features Buildium offers. One of them being how simple and easy it is to keep track of all leasing. This includes marketing, applications, and lease signing.
Most Helpful Critical Review
Verified User in Commercial Real Estate
Volatile customer service, sometimes it's great and sometimes the person is resistant to helping. For example, lots of explaining/re-explaining, reluctant to do a screenshare, and it feels as if they do not want to be bothered (i.e.; their way or the...
TenantCloud
Most Helpful Favorable Review
Nina G.
Verified User in Computer Software
I went with tenantcloud and really like it. The design is great and navigation is seamless. So far I am quite happy, It is easy to use, yes the customer service is not immediate but I always get answers for all my questions.
Most Helpful Critical Review
Andy N.
Verified User in Venture Capital & Private Equity
Customer support is not so friendly. Lack of templates for forms and contracts.
Verified User in Real Estate
There are a lot of great benefits and features Buildium offers. One of them being how simple and easy it is to keep track of all leasing. This includes marketing, applications, and lease signing.
Nina G.
Verified User in Computer Software
I went with tenantcloud and really like it. The design is great and navigation is seamless. So far I am quite happy, It is easy to use, yes the customer service is not immediate but I always get answers for all my questions.
Verified User in Commercial Real Estate
Volatile customer service, sometimes it's great and sometimes the person is resistant to helping. For example, lots of explaining/re-explaining, reluctant to do a screenshare, and it feels as if they do not want to be bothered (i.e.; their way or the...
Andy N.
Verified User in Venture Capital & Private Equity
Customer support is not so friendly. Lack of templates for forms and contracts.
Discussions
Does buildium integrate with QuickBooks?
1 comment
MC
NoRead more
What is Buildium used for?
1 comment
CC
We use Buildium for Property Management, Maintenance coordination, communicating with tenants, collecting rent, paying vendors, and advertising our rental...Read more
Buildium has no more discussions with answers
What is the best software for landlords?
2 comments
TT
Tenant Cloud is by far the best and most affordable property management software! I use it daily to manage all units I personally own, as well as Manage and...Read more
When are you going to update the lease portion? This is your Biggest weak spot.
1 comment
Official Response from TenantCloud
Thank you for sharing your experience!
We're constantly improving and taking customers' feedback into consideration. The Lease Creating section is a high...Read more
What is TenantCloud?
1 comment
Official Response from TenantCloud
TenantCloud is a rental property accounting and management software that provides Landlords, Tenants, and ServicePros with personal portals to manage online...Read more
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