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At a Glance
Bugzilla
Bugzilla
Star Rating
(113)3.9 out of 5
Market Segments
Mid-Market (43.6% of reviews)
Information
Entry-Level Pricing
Free
Learn more about Bugzilla
MantisBT
MantisBT
Star Rating
(79)4.0 out of 5
Market Segments
Small-Business (42.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about MantisBT
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Bugzilla's "Bug Monitoring" features, particularly its "Bug History" functionality, are robust, allowing for detailed tracking of issues over time, although some find the interface less intuitive compared to MantisBT.
  • Reviewers mention that MantisBT excels in "Ease of Setup" with a score of 8.4, making it a preferred choice for small businesses looking for a quick deployment, while Bugzilla's setup process is often described as more complex and time-consuming.
  • G2 users highlight that MantisBT's "User Reports & Feedback" feature scores higher at 8.6, indicating that users find it easier to gather and manage feedback, whereas Bugzilla's score of 7.7 suggests room for improvement in this area.
  • Reviewers say that MantisBT's "Quality of Support" is rated at 7.7, with many users appreciating the responsiveness and helpfulness of the support team, while Bugzilla's support is perceived as less reliable, scoring only 7.1.
  • Users on G2 report that MantisBT's "Analytics" capabilities are particularly strong, with a score of 8.8, allowing teams to gain insights into their bug tracking processes, whereas Bugzilla's analytics features are seen as lacking in depth, scoring only 7.3.
  • Reviewers mention that while Bugzilla has a solid "Team Reports & Comments" feature with a score of 8.1, MantisBT's similar feature is slightly better at 8.3, indicating a more user-friendly experience for team collaboration.
Pricing
Entry-Level Pricing
Bugzilla
Open Source
Free
Learn more about Bugzilla
MantisBT
No pricing available
Free Trial
Bugzilla
No trial information available
MantisBT
No trial information available
Ratings
Meets Requirements
7.9
95
8.4
70
Ease of Use
7.6
95
7.9
70
Ease of Setup
6.9
32
8.4
40
Ease of Admin
6.9
31
8.3
39
Quality of Support
7.1
79
7.7
45
Has the product been a good partner in doing business?
7.6
26
8.9
29
Product Direction (% positive)
7.0
93
6.3
69
Features by Category
7.9
85
8.6
72
Bug Reporting
7.7
14
8.6
12
8.2
15
8.9
12
8.1
14
8.3
12
Bug Monitoring
7.3
13
8.8
12
8.2
15
8.6
12
7.7
14
8.6
12
Categories
Categories
Shared Categories
Bugzilla
Bugzilla
MantisBT
MantisBT
Bugzilla and MantisBT are categorized as Bug Tracking
Unique Categories
Bugzilla
Bugzilla has no unique categories
MantisBT
MantisBT is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
Bugzilla
Bugzilla
Small-Business(50 or fewer emp.)
24.8%
Mid-Market(51-1000 emp.)
43.6%
Enterprise(> 1000 emp.)
31.7%
MantisBT
MantisBT
Small-Business(50 or fewer emp.)
42.9%
Mid-Market(51-1000 emp.)
41.6%
Enterprise(> 1000 emp.)
15.6%
Reviewers' Industry
Bugzilla
Bugzilla
Information Technology and Services
39.2%
Computer Software
21.6%
Computer Networking
2.9%
Computer & Network Security
2.9%
Telecommunications
2.0%
Other
31.4%
MantisBT
MantisBT
Information Technology and Services
19.5%
Computer Software
19.5%
Banking
11.7%
Internet
5.2%
Marketing and Advertising
3.9%
Other
40.3%
Most Helpful Reviews
Bugzilla
Bugzilla
Most Helpful Favorable Review
Kryz O.
KO
Kryz O.
Verified User in Computer Software

A great tool for tracking Bugs in your software/firmware Many large companies use this as there standard tool. Great for logging, escilation and tracking

Most Helpful Critical Review
Peter R.
PR
Peter R.
Verified User in Computer Software

The interface is very clunky, it can be slow and it is difficult to manage and group tickets as well as project groups past the top level. It is not very intuitive and the searches are difficult to manage at times. Often there are conflicting search...

MantisBT
MantisBT
Most Helpful Favorable Review
Verified User in Computer Software
GC
Verified User in Computer Software

1. Detailed features 2. Amount of metadata about bug 3. Option for status with customisation 4. Simplicity and Easy to Use

Most Helpful Critical Review
Davi M.
DM
Davi M.
Verified User in Leisure, Travel & Tourism

Sometimes it turns more complex than you really need, and, as time goes by and your project becomes a larger application, you notice that you need more flexibility which unfortunately Mantis BT does not offer.

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Bugzilla
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MantisBT
MantisBT Alternatives
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Discussions
Bugzilla
Bugzilla Discussions
I am software tester,can i use Bugzilla for testing softwares.
1 comment
Pooyan A.
PA
You can use Bugzilla to track bugs/issues about a certain software you have developed. It can be used by the users to report problems. It is not, however, a...Read more
integration
1 comment
Peter R.
PR
Yes, you should be able to, depending on what your hosting environment is. Bugzilla has an API that is pretty robust, so you can create scripts that would...Read more
Why bugzilla
1 comment
Peter R.
PR
I think that Bugzilla has a very defined purpose, and many users and companies are looking for tools that can handle multiple tasks. I think integrations are...Read more
MantisBT
MantisBT Discussions
What is the use of Mantis Bug Tracker?
1 comment
Ariel V.
AV
We use it to track any type of request made by both an internal and external client. It also helps me to version the system and know which package of...Read more
Monty the Mongoose crying
MantisBT has no more discussions with answers