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Broadly
Broadly
(74)
4.7 out of 5
Broadly
By Broadly, Inc
Signpost
Signpost
(47)
3.5 out of 5
Signpost
By Signpost
At a Glance
Broadly
Broadly
Star Rating
(74)4.7 out of 5
Market Segments
Small-Business (91.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Broadly
Signpost
Signpost
Star Rating
(47)3.5 out of 5
Market Segments
Small-Business (87.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Signpost
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Signpost's "Building and Personalizing Emails" feature scores low at 5.5, indicating a lack of flexibility and customization options compared to Broadly's higher score of 9.6 in the same area, where reviewers mention a more intuitive and user-friendly email design interface.
  • Reviewers mention that Broadly excels in "Customer Feedback" with a score of 9.8, highlighting its robust feedback collection tools, while Signpost's score of 6.5 suggests it may not provide as comprehensive insights into customer satisfaction.
  • G2 users note that Signpost's "Ease of Setup" is rated at 6.7, which can be cumbersome for new users, whereas Broadly shines with a score of 9.3, with users praising its straightforward onboarding process and quick implementation.
  • Users on G2 report that Broadly's "Quality of Support" is rated at 9.6, with many reviewers mentioning responsive and helpful customer service, while Signpost's score of 6.8 indicates potential delays or less effective support experiences.
  • Reviewers mention that Signpost's "Sales Force Automation" features, particularly "Contact & Account Management," score a solid 8.3, but Broadly's overall sales automation capabilities are perceived as more comprehensive, contributing to its higher overall satisfaction ratings.
  • Users say that Broadly's "Reporting & Analytics" capabilities, particularly in "Dashboards," score an impressive 9.3, allowing for better data visualization and insights, while Signpost's lower score of 6.8 suggests limitations in reporting functionalities that may hinder decision-making.
Featured Products
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Pricing
Entry-Level Pricing
Broadly
No pricing available
Signpost
No pricing available
Free Trial
Broadly
Free Trial is available
Signpost
No trial information available
Ratings
Meets Requirements
9.4
57
6.7
37
Ease of Use
9.6
58
7.0
36
Ease of Setup
9.3
41
6.5
21
Ease of Admin
9.3
41
6.8
19
Quality of Support
9.6
56
6.7
35
Has the product been a good partner in doing business?
9.4
41
6.8
19
Product Direction (% positive)
9.2
55
4.7
35
Features by Category
CRMHide 36 FeaturesShow 36 Features
Not enough data
6.4
138
Sales Force Automation
Not enough data
8.1
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation
Not enough data
7.3
8
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
7.5
8
|
Verified
Not enough data
6.9
6
Customer Support
Not enough data
6.0
5
|
Verified
Not enough data
5.8
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
7.3
5
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Not enough data
Mobile & Social
Not enough data
7.7
5
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
Not enough data
Platform
Not enough data
4.7
6
|
Verified
Not enough data
5.3
6
|
Verified
Not enough data
5.6
6
|
Verified
Not enough data
4.7
5
|
Verified
Not enough data
5.6
6
|
Verified
Not enough data
6.2
7
Not enough data
6.5
8
|
Verified
Not enough data
5.5
7
|
Verified
Integration
Not enough data
5.6
6
|
Verified
Not enough data
5.3
5
|
Verified
Not enough data
4.4
6
|
Verified
Generative AI
Not enough data
Feature Not Available
Marketing AutomationHide 41 FeaturesShow 41 Features
Not enough data
5.2
68
Email Marketing
Not enough data
5.5
7
|
Verified
Not enough data
5.7
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
5.3
5
|
Verified
Online Marketing
Not enough data
5.3
6
|
Verified
Not enough data
Not enough data
Not enough data
5.0
5
|
Verified
Not enough data
5.0
6
|
Verified
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
4.3
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
5.0
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
5.0
5
|
Verified
Not enough data
4.7
5
|
Verified
Integration
Not enough data
Not enough data
Not enough data
5.3
5
|
Verified
Not enough data
Not enough data
SMS MarketingHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live ChatHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 12 FeaturesShow 12 Features
9.5
155
4.5
46
Consumer Intelligence
9.8
31
|
Verified
6.5
13
|
Verified
Feature Not Available
Feature Not Available
9.5
25
|
Verified
3.3
7
Reporting
Feature Not Available
Feature Not Available
Not enough data
2.8
6
9.3
34
|
Verified
6.8
14
|
Verified
Media Monitoring
Not enough data
3.1
6
9.3
23
Feature Not Available
Feature Not Available
Feature Not Available
In-House Management
9.3
23
|
Verified
Feature Not Available
9.6
19
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Broadly
Broadly
Signpost
Signpost
Broadly and Signpost are categorized as Online Reputation Management
Unique Categories
Broadly
Broadly has no unique categories
Signpost
Signpost is categorized as CRM, Marketing Automation, Live Chat, and SMS Marketing
Reviews
Reviewers' Company Size
Broadly
Broadly
Small-Business(50 or fewer emp.)
91.5%
Mid-Market(51-1000 emp.)
8.5%
Enterprise(> 1000 emp.)
0%
Signpost
Signpost
Small-Business(50 or fewer emp.)
87.2%
Mid-Market(51-1000 emp.)
4.3%
Enterprise(> 1000 emp.)
8.5%
Reviewers' Industry
Broadly
Broadly
Construction
28.2%
Consumer Services
16.9%
Automotive
11.3%
Retail
4.2%
Mechanical or Industrial Engineering
4.2%
Other
35.2%
Signpost
Signpost
Consumer Services
14.9%
Marketing and Advertising
10.6%
Construction
10.6%
Photography
8.5%
Health, Wellness and Fitness
4.3%
Other
51.1%
Most Helpful Reviews
Broadly
Broadly
Most Helpful Favorable Review
Verified User in Facilities Services
GF
Verified User in Facilities Services

Broadly is getting reviews in the right places.

Most Helpful Critical Review
JOSEPH M.
JM
JOSEPH M.
Verified User in Automotive

Honestly can not think of a single dislike about Broadly.

Signpost
Signpost
Most Helpful Favorable Review
Alex C.
AC
Alex C.
Verified User in Photography

I recommend Signpost to all! My reviews are soaring, and the email service is getting me in contact with clients who otherwise would have forgot about me years past. The nominal fee is very affordable for the results I'm getting, thank you! --Chandler Media...

Most Helpful Critical Review
Verified User
G
Verified User in Construction

Contacted us cold and stated it was a month to month service, however they require you to keep your service an additional 30 days past the time you cancel it.

Alternatives
Broadly
Broadly Alternatives
Birdeye
Birdeye
Add Birdeye
Podium
Podium
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NiceJob
NiceJob
Add NiceJob
Reputation
Reputation
Add Reputation
Signpost
Signpost Alternatives
Birdeye
Birdeye
Add Birdeye
Podium
Podium
Add Podium
ActiveCampaign
ActiveCampaign
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Thryv
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Discussions
Broadly
Broadly Discussions
Do you integrate with Quickbooks Online & Quickbooks for Desktop?
1 comment
Official Response from Broadly
Yes, we integrate with both! Read more
How many clicks does my customer have to make in order to write a review?
1 comment
Official Response from Broadly
One click to a review. Our system recognizes where your customer is logged into, and we send them there. This makes it as easy as possible for them to write...Read more
Do you have to sign a contract to use Broadly?
1 comment
Official Response from Broadly
Absolutely not, we do not lock you into a contract so that you're completely comfortable.Read more
See all discussions
Signpost
Signpost Discussions
Why haven't we integrated other social media platforms. Linkedin Instagram twitter, why only one image in email blast
1 comment
Elisabeth N.
EN
Hi Kendrick, we focus your email marketing on online review sites and unfortunately LinkedIn and Instagram do not have review functionality. We do recommend...Read more
Monty the Mongoose crying
Signpost has no more discussions with answers
See all discussions
Ask Broadly a QuestionContact Broadly
Ask Signpost a QuestionContact Signpost

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Broadly
Broadly
Signpost
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