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Compare Brivo and Kastle 
Featured Products
At a Glance
Market Segments
Small-Business (57.1% of reviews)
Mid-Market (50.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Brivo
Star Rating
(35)4.6 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BrivoKastle
Star Rating
(168)4.6 out of 5
Market Segments
Mid-Market (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KastleSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kastle excels in user support, with many users highlighting the professionalism and responsiveness of the support team. Users appreciate the ease of communication when submitting requests, making it a reliable choice for those who prioritize customer service.
- According to verified reviews, Brivo stands out for its cloud-based system, which allows users to control and monitor their security remotely. This feature has been described as a significant time-saver for many, especially those managing multiple locations.
- Users say that Brivo's installation process is notably straightforward, with many praising its user-friendly interface and the ability to manage settings easily from anywhere. This ease of setup is a key advantage for small businesses looking for efficient solutions.
- Reviewers mention that while Kastle's software is user-friendly, it sometimes lacks the customization options that larger organizations may require. This can be a drawback for users with specific workflow needs, as they may find it challenging to tailor the software to their operations.
- G2 reviewers highlight that Brivo's integration capabilities are a strong point, with users noting its ability to easily integrate with property management systems. This feature is particularly beneficial for businesses that rely on seamless connectivity between different software tools.
- According to recent feedback, Kastle's help center is well-regarded, providing users with a wealth of resources. However, some users feel that the overall product direction could be improved, indicating a desire for more innovative features in future updates.
Pricing
Entry-Level Pricing
Brivo
No pricing availableKastle
No pricing availableFree Trial
Brivo
No trial information availableKastle
No trial information availableRatings
Meets Requirements
9.4
32
9.2
150
Ease of Use
9.4
33
9.1
158
Ease of Setup
9.5
26
9.0
134
Ease of Admin
9.4
26
9.1
112
Quality of Support
8.6
27
9.2
147
Has the product been a good partner in doing business?
9.1
26
9.3
111
Product Direction (% positive)
8.5
31
8.9
155
Features by Category
Platform Basics
Not enough data
8.0
87
Not enough data
Feature Not Available
Not enough data
7.0
49
Not enough data
7.3
49
Not enough data
6.6
48
Not enough data
6.6
48
Not enough data
7.3
48
Platform Data
Not enough data
7.5
87
Not enough data
7.9
87
Not enough data
8.0
88
Not enough data
8.1
87
Platform Interoperability
Not enough data
7.7
87
Not enough data
7.5
86
Platform Additional Functionality
Not enough data
7.5
86
Additional Functionality - Visitor Management
Not enough data
5.7
45
Not enough data
5.5
45
Not enough data
6.2
45
Not enough data
6.1
45
Agentic AI - Visitor Management
Not enough data
4.8
27
Setup
8.9
14
8.1
76
8.9
14
8.5
74
9.3
14
8.3
75
8.9
11
8.0
71
Access
8.9
11
8.2
69
8.7
14
8.3
70
8.6
11
8.4
69
9.5
14
8.7
71
9.0
14
8.5
70
8.5
14
8.1
70
8.7
13
8.4
69
Video Intelligence
8.0
11
7.7
69
8.3
11
8.0
69
8.6
11
8.0
70
Categories
Categories
Shared Categories
Brivo and Kastle are categorized as Physical Security and Video Surveillance
Reviews
Reviewers' Company Size
Brivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kastle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Security and Investigations
17.1%
Information Technology and Services
14.3%
Telecommunications
8.6%
Facilities Services
5.7%
Computer & Network Security
5.7%
Other
48.6%
Commercial Real Estate
22.0%
Real Estate
9.4%
Non-Profit Organization Management
8.2%
Oil & Energy
3.8%
Law Practice
3.8%
Other
52.8%
Discussions
Are there are plans to have the API for SAML feature added to the software right off the bat?
1 Comment
JS
Hi Randy - There is a small subscription cost for the API which does require an activation process by your Brivo Reseller. Sounds like we need to make sure...Read more
What is brivo security?
1 Comment
JS
Brivo is a cloud based access control system that uses hardwired readers to allow or restrict people from entering certain doors, elevators, etc.Read more
Brivo has no more discussions with answers
Kastle has no discussions with answers
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