Compare Box Sign and Docusign 
At a Glance
Market Segments
Small-Business (81.1% of reviews)
Small-Business (39.7% of reviews)
Entry-Level Pricing
$7 Month
$10.00 1 User Per Month
Box Sign
Star Rating
(1,578)4.6 out of 5
Market Segments
Small-Business (81.1% of reviews)
Entry-Level Pricing
$7 Month
Browse all 2 pricing plansDocusign
Star Rating
(2,463)4.5 out of 5
Market Segments
Small-Business (39.7% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Docusign excels in its Document Signing feature, scoring 9.5, which users say provides a seamless experience for signing documents electronically. In contrast, Box Sign, while still strong at 9.3, is noted to have slightly less intuitive signing workflows.
- Users report that Docusign's Ease of Setup is rated at 8.4, which some find a bit cumbersome compared to Box Sign's impressive score of 9.2. Reviewers say Box Sign's setup process is straightforward, making it easier for new users to get started quickly.
- G2 users highlight Docusign's robust Signature History and Audit feature, scoring 9.2, which reviewers say provides comprehensive tracking of document signing activities. Box Sign, with a score of 9.1, offers similar capabilities but is perceived as slightly less detailed in its reporting.
- Users on G2 mention that Docusign's Regulatory Compliance score of 9.1 is a significant advantage for businesses needing to adhere to strict legal standards. Box Sign, while still compliant at 9.0, is noted to have fewer compliance certifications, which some users find concerning.
- Reviewers say that Docusign's Custom Branding feature, rated at 8.2, is less flexible compared to Box Sign's score of 8.8. Users report that Box Sign allows for more personalized branding options, which is crucial for businesses looking to maintain their brand identity in documents.
- Users report that Docusign's Performance and Reliability score of 8.9 is solid, but Box Sign shines with a higher score of 9.2. Reviewers mention that Box Sign's platform is perceived as more stable, especially during peak usage times, which is a critical factor for businesses relying on consistent performance.
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Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Free Trial
Box Sign
Free Trial is available
Docusign
Free Trial is available
Ratings
Meets Requirements
9.2
1,227
9.1
1,994
Ease of Use
9.1
1,246
9.0
2,001
Ease of Setup
9.2
584
8.4
713
Ease of Admin
9.2
577
8.4
663
Quality of Support
9.0
757
8.3
1,498
Has the product been a good partner in doing business?
9.3
536
8.4
644
Product Direction (% positive)
8.8
1,202
8.6
1,963
Features by Category
Signature Process
9.3
1061
|
Verified
9.5
1748
|
Verified
8.7
807
|
Verified
8.9
1638
|
Verified
9.1
1022
|
Verified
9.0
1708
|
Verified
8.5
577
|
Verified
8.8
1391
|
Verified
8.9
847
|
Verified
9.0
1629
|
Verified
8.5
469
|
Verified
8.7
1236
|
Verified
8.6
530
8.4
1253
|
Verified
8.8
930
|
Verified
8.9
1588
|
Verified
Security and Scalability
9.0
710
|
Verified
9.1
1391
|
Verified
9.1
801
|
Verified
9.2
1474
|
Verified
8.8
488
|
Verified
9.0
1231
|
Verified
Platform
8.8
242
|
Verified
8.2
650
|
Verified
8.9
310
|
Verified
8.6
716
|
Verified
8.8
223
|
Verified
8.3
549
|
Verified
9.2
426
|
Verified
8.9
743
|
Verified
8.7
168
|
Verified
8.4
549
|
Verified
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box Sign and Docusign are categorized as E-Signature
Unique Categories
Box Sign has no unique categories
Reviews
Reviewers' Company Size
Box Sign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
6.4%
Real Estate
6.4%
Information Technology and Services
5.3%
Non-Profit Organization Management
4.9%
Education Management
4.7%
Other
72.3%
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.3%
Most Helpful Reviews
Box Sign
Most Helpful Favorable Review
Verified User in Consumer Services
How it is an actual signature, not an automated one. It’s more authentic.
Most Helpful Critical Review
Verified User in Music
Very little customization or editing of documetns in the program I'd like there to be more functionality in editing and creating templates within the services instead of having to have all documents completed before uploading to the service.
Docusign
Most Helpful Favorable Review
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Most Helpful Critical Review
Ashley M.
Verified User in Financial Services
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
Verified User in Consumer Services
How it is an actual signature, not an automated one. It’s more authentic.
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Verified User in Music
Very little customization or editing of documetns in the program I'd like there to be more functionality in editing and creating templates within the services instead of having to have all documents completed before uploading to the service.
Ashley M.
Verified User in Financial Services
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
Alternatives
Discussions
Multiple Signers on Template Link
4 comments
DN
@Ryan Turner: is that for sending the template via email or through the SR portal, or is that true for posting a link, say on a Thank You Page?Read more
Is there any way to automatically detect fields in uploaded PDF forms?
2 comments
G2
On SignRequest's template FAQ, https://help.signrequest.com/hc/en-us/articles/115002895645-How-to-create-templates-
go to number - 2. Templates with...Read more
What is SignRequest?
2 comments
ME
its a document signing program that allows you to get signatures electronically and remotely.Read more
What is the difference between an electronic signature and a digital signature?
5 comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
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