- Home
- ...
- Human Services Software
- Bonterra Case Management (formerly Apricot)
- Casebook
- Bonterra Case Management (formerly Apricot)-vs-Casebook
Compare Bonterra Case Management (formerly Apricot) and Casebook 
- Users report that Bonterra Case Management excels in client intake with a score of 8.9, highlighting its intuitive interface and streamlined process, while Casebook, with a score of 8.3, is noted for being effective but less user-friendly in this area.
- Reviewers mention that Bonterra's reporting capabilities are robust, scoring 8.5, which allows for detailed analytics and insights, whereas Casebook's reporting, with a score of 7.8, is seen as less comprehensive, limiting users' ability to generate in-depth reports.
- G2 users indicate that Bonterra's mobility features score 7.7, providing decent access on mobile devices, but Casebook shines with a score of 8.3, offering a more seamless mobile experience that users appreciate for on-the-go case management.
- Users on G2 highlight that Bonterra's quality of support is rated at 8.4, with many reviewers praising the responsiveness and helpfulness of the support team, while Casebook stands out with a higher score of 9.0, indicating exceptional support that users find invaluable.
- Reviewers mention that Bonterra's form builder is rated at 8.3, allowing for customization and ease of use, while Casebook's form builder, scoring 7.9, is functional but lacks some of the flexibility that Bonterra offers, leading to a less tailored experience.
- Users say that Bonterra's product direction is rated at 8.4, with positive feedback on its ongoing improvements, while Casebook's higher score of 8.9 reflects a strong commitment to innovation and user-driven enhancements, making it a more future-proof choice for many organizations.
- 1 Report Writer
- 3 Automated Workflows
- 3 Configurable forms
Apricot is a user-friendly system that makes it easy to add and organize information about the individuals we serve, as well as, other metrics around our outreach services to enhance cross-departmental communication and improve the quality of services we...
The organization of records is not clear to me yet.
Team has been easy to work with and is constantly adding new things, looking for feedback from users to improve their product. Implementing this system is going to streamline our processes with potential and new foster families, which will be a big...
-Client profile creation takes too long because it takes too many steps, like typing a client's name several times. -Separation of a client's case and their other profile (which has the summary, identity etc.) It's just inconvenient to use because I have...
Apricot is a user-friendly system that makes it easy to add and organize information about the individuals we serve, as well as, other metrics around our outreach services to enhance cross-departmental communication and improve the quality of services we...
Team has been easy to work with and is constantly adding new things, looking for feedback from users to improve their product. Implementing this system is going to streamline our processes with potential and new foster families, which will be a big...
The organization of records is not clear to me yet.
-Client profile creation takes too long because it takes too many steps, like typing a client's name several times. -Separation of a client's case and their other profile (which has the summary, identity etc.) It's just inconvenient to use because I have...
