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# BNTouch Mortgage CRM vs Jungo: The Mortgage App Comparison - What are their main differences?

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BNTouch Mortgage CRMJungo: The Mortgage App[+ Add Product](#)

Reviews

**BNTouch Mortgage CRM** [

4.5/5(68)

](https://www.g2.com/products/bntouch-mortgage-crm/reviews#reviews)

**Jungo: The Mortgage App** [

4.5/5(20)

](https://www.g2.com/products/jungo-the-mortgage-app/reviews#reviews)

Pricing

**BNTouch Mortgage CRM**
 **$165.00** Per Month · Individual

**Jungo: The Mortgage App**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**BNTouch Mortgage CRM**
1 month

Based on 13 responses

**Jungo: The Mortgage App**
Not enough reviews yet

Return on Investment

**BNTouch Mortgage CRM**
5 months

Based on 12 responses

**Jungo: The Mortgage App**
Not enough reviews yet

Perceived Cost

**BNTouch Mortgage CRM**
$$$$$

**Jungo: The Mortgage App**
Not enough reviews yet

Average Discount

**BNTouch Mortgage CRM**
Not enough reviews yet

**Jungo: The Mortgage App**
Not enough reviews yet

Pros & Cons

**BNTouch Mortgage CRM**
Not enough data

**Jungo: The Mortgage App**
Not enough data

Integrations

**BNTouch Mortgage CRM**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6b9ac92082d75d13c28b32096f5f46fb/calyx.png "Product Avatar Image")

Calyx

](https://www.g2.com/products/calyx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_137cadb0d15e974b370ded41b8f92714/ellie-mae-encompass360.png "Product Avatar Image")

Encompass360

](https://www.g2.com/products/ellie-mae-encompass360/reviews)[
View all
](https://www.g2.com/products/bntouch-mortgage-crm/integrations)

**Jungo: The Mortgage App**
Not enough data

Screenshots

**BNTouch Mortgage CRM**
 ![BNTouch Mortgage CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/113513/SoftwareAdvice5.png)

**Jungo: The Mortgage App**
No screenshot available

Ratings

Meets Requirements

**BNTouch Mortgage CRM**

8.9

8.957

**Jungo: The Mortgage App**

8.4

8.415

Ease of Use

**BNTouch Mortgage CRM**

8.4

8.458

**Jungo: The Mortgage App**

7.2

7.216

Ease of Setup

**BNTouch Mortgage CRM**

8.6

8.640

**Jungo: The Mortgage App**

6.5

6.510

Ease of Admin

**BNTouch Mortgage CRM**

8.4

8.415

**Jungo: The Mortgage App**

6.8

6.810

Quality of Support

**BNTouch Mortgage CRM**

9.2

9.255

**Jungo: The Mortgage App**

7.6

7.615

Has the product been a good partner in doing business?

**BNTouch Mortgage CRM**

9.2

9.215

**Jungo: The Mortgage App**

7.8

7.810

Product Direction (% positive)

**BNTouch Mortgage CRM**

9.0

9.056

**Jungo: The Mortgage App**

8.4

8.415

Features

Mortgage CRM[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.8

50

8.1

14

Loan Services

LOS Integration - Mortage CRM

8.7(won by 1.2)

44

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

8

Alerts - Mortgage CRM

9.0(won by 1.1)

45

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

13

Lender Relationship - Mortgage CRM

8.6(won by 0.4)

44

8.2

11

Compliance - Mortgage CRM

9.0(won by 0.3)

42

8.7

10

Commercial Mortgages

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Client Management

Contact Management - Mortgage CRM

9.1(won by 0.4)

47

8.7

13

Real Estate CRM - Mortgage CRM

8.9(won by 1.2)

39

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

10

Email Marketing Automation - Mortgage CRM

8.9(won by 1.0)

47

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

13

Workflow Management

Not enough data

Not enough data

Loan Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Escrow Management

Not enough data

Not enough data

Property Tax Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Borrower Management

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Refinance Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Residential Mortgages

Not enough data

Not enough data

Agentic AI - Mortgage CRM

Proactive Assistance

8.3(won by default)

5

Not enough data

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Third Party Loan Origination

Not enough data

Not enough data

Loan Servicing

Not enough data

Not enough data

Outsource Processing

Not enough data

Not enough data

Pre-Qualification

Not enough data

Not enough data

Loan Origination

Not enough data

Not enough data

Visual Presentation

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

For Brokers

Not enough data

Not enough data

Credit Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Client Database

Not enough data

Not enough data

HUD Settlement Statements

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Government Loans

Not enough data

Not enough data

For Borrowers

Not enough data

Not enough data

Promissory Notes

Not enough data

Not enough data

Multi-Branch

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Lender Search

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Amortization Schedule

Not enough data

Not enough data

Customer Statements

Not enough data

Not enough data

Electronic Applications

Not enough data

Not enough data

Payment Tracking

Not enough data

Not enough data

Mortgage Point of Sale (POS)[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

7.1

6

Not enough data

Borrower Tools

Borrower Portal

5.6(won by default)

6

Not enough data

Comparison

6.9(won by default)

6

Not enough data

Lender Tools

Loan Pipeline

9.4(won by default)

6

Not enough data

Credit Pull

5.3(won by default)

5

Not enough data

Workflows

7.2(won by default)

6

Not enough data

Mobility

7.2(won by default)

6

Not enough data

Core Functionality

Integrations

6.7(won by default)

6

Not enough data

Customization

8.3(won by default)

6

Not enough data

Document Management

7.5(won by default)

6

Not enough data

User Insights

Reviewers' Company Size

[![BNTouch Mortgage CRM](https://images.g2crowd.com/uploads/product/hd_favicon/f11e1800ccc4504f90599621bd5725bd/bntouch-mortgage-crm.svg "BNTouch Mortgage CRM")](https://www.g2.com/products/bntouch-mortgage-crm/reviews)

BNTouch Mortgage CRM

Small-Business(50 or fewer emp.)

73.5%

Mid-Market(51-1000 emp.)

17.6%

Enterprise(\> 1000 emp.)

8.8%

[![Jungo: The Mortgage App](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_71531191ce4ae1d5b04fedf3d0b68da1/jungo-the-mortgage-app.png "Jungo: The Mortgage App")](https://www.g2.com/products/jungo-the-mortgage-app/reviews)

Jungo: The Mortgage App

Small-Business(50 or fewer emp.)

65.0%

Mid-Market(51-1000 emp.)

25.0%

Enterprise(\> 1000 emp.)

10.0%

Small-Business

(50 or fewer emp.)

73.5%

65.0%

Mid-Market

(51-1000 emp.)

17.6%

25.0%

Enterprise

(\> 1000 emp.)

8.8%

10.0%

Reviewers' Industry

[![BNTouch Mortgage CRM](https://images.g2crowd.com/uploads/product/hd_favicon/f11e1800ccc4504f90599621bd5725bd/bntouch-mortgage-crm.svg "BNTouch Mortgage CRM")](https://www.g2.com/products/bntouch-mortgage-crm/reviews)
BNTouch Mortgage CRM

Financial Services

49.2%

Real Estate

30.8%

Banking

12.3%

Wholesale

3.1%

Consumer Services

3.1%

Other

1.5%

[![Jungo: The Mortgage App](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_71531191ce4ae1d5b04fedf3d0b68da1/jungo-the-mortgage-app.png "Jungo: The Mortgage App")](https://www.g2.com/products/jungo-the-mortgage-app/reviews)
Jungo: The Mortgage App

Financial Services

65.0%

Real Estate

15.0%

Wholesale

10.0%

Banking

5.0%

Accounting

5.0%

Other

0.0%

FAQs

## BNTouch Mortgage CRM vs Jungo: The Mortgage App FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between BNTouch Mortgage CRM vs Jungo: The Mortgage App?

BNTouch Mortgage CRM stands out for its higher Ease of Setup and Quality of Support scores compared to Jungo: The Mortgage App, while both products share the same average G2 rating and target small businesses.

| | [BNTouch Mortgage CRM](https://www.g2.com/products/bntouch-mortgage-crm/reviews) | [Jungo: The Mortgage App](https://www.g2.com/products/jungo-the-mortgage-app/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.5/5 (68 reviews) | 4.5/5 (20 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.6 | 6.5 |
| Quality of Support score | 9.2 | 7.6 |
| Top Reviewer-Cited Strength | User-friendly interface and responsive customer support | Customization and Salesforce-based flexibility |

### How do the pricing models of BNTouch Mortgage CRM and Jungo: The Mortgage App compare?

BNTouch Mortgage CRM is rated higher for value, with a stronger Price/Cost satisfaction score than Jungo: The Mortgage App.

- **BNTouch Mortgage CRM:** Reviewers frequently mention that BNTouch offers robust features for the price, though some wish it were less expensive.
- **Jungo: The Mortgage App:** Reviewers note that Jungo is considered expensive, with additional costs for advanced features and campaigns.
- **Switching reasons:** In recent reviews, buyers cite BNTouch's value and included features as a reason for choosing it over alternatives.

### What are the best alternatives to BNTouch Mortgage CRM and Jungo: The Mortgage App?

The top 3 alternatives to BNTouch Mortgage CRM and Jungo: The Mortgage App are Shape Mortgage CRM, Surefire CRM, and —.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [BNTouch Mortgage CRM](https://www.g2.com/products/bntouch-mortgage-crm/reviews) | 4.5/5 (68 reviews) | Small-Business | Reviewers mention strong value for features | User-friendly interface and responsive customer support |
| [Jungo: The Mortgage App](https://www.g2.com/products/jungo-the-mortgage-app/reviews) | 4.5/5 (20 reviews) | Small-Business | Reviewers note higher cost for advanced features | Customization and Salesforce-based flexibility |
| [Shape Mortgage CRM](https://www.g2.com/products/shape-software-shape-mortgage-crm/reviews) | 4.9/5 (100 reviews) | Small-Business | — | High reviewer satisfaction and robust feature set |
| [Surefire CRM](https://www.g2.com/products/surefire-crm/reviews) | 4.0/5 (20 reviews) | Mid-Market | — | Strong marketing automation capabilities |

### Which Mortgage CRM features should I prioritize when comparing BNTouch Mortgage CRM and Jungo: The Mortgage App?

Buyers should prioritize Ease of Setup, Quality of Support, Customization, Marketing Automation, and Integration capabilities when comparing BNTouch Mortgage CRM and Jungo: The Mortgage App.

- **Ease of Setup:** BNTouch Mortgage CRM scores 8.6, while Jungo: The Mortgage App scores 6.5.
- **Quality of Support:** BNTouch Mortgage CRM scores 9.2, Jungo: The Mortgage App scores 7.6.
- **Customization:** Jungo: The Mortgage App is frequently praised for its Salesforce-based flexibility and customization options.
- **Marketing Automation:** BNTouch Mortgage CRM is highlighted for its built-in marketing automation and campaign management.
- **Integration capabilities:** BNTouch Mortgage CRM is noted for integrations with Lending Pad and Calyx, while Jungo: The Mortgage App leverages Salesforce integrations.

### What are the pros and cons of BNTouch Mortgage CRM vs Jungo: The Mortgage App?

BNTouch Mortgage CRM's headline strength is its user-friendly interface and responsive support, while Jungo: The Mortgage App is praised for its customization and Salesforce-based flexibility.

- **BNTouch Mortgage CRM strengths:** User-friendly interface, robust marketing automation, responsive customer support, easy setup, and strong lead management.
- **BNTouch Mortgage CRM trade-offs:** Some reviewers mention a steep learning curve for advanced features, desire for more integrations, and occasional UI complexity.
- **Jungo: The Mortgage App strengths:** Highly customizable, built on Salesforce for flexibility, strong data management, and effective pipeline tracking.
- **Jungo: The Mortgage App trade-offs:** Reviewers note higher cost for advanced features, a steeper setup process, and reliance on third-party tools for some integrations.

### Is BNTouch Mortgage CRM or Jungo: The Mortgage App better for small businesses?

BNTouch Mortgage CRM is the better fit for small businesses, with a higher small-business segment share and stronger reviewer sentiment on ease of use and support.

- **BNTouch Mortgage CRM:** Largest segment is Small-Business; reviewers highlight its user-friendly setup and strong support for small teams.
- **Jungo: The Mortgage App:** Largest segment is Small-Business; reviewers appreciate customization but note a steeper learning curve and higher cost.

### Which Mortgage CRM platform has better integrations?

BNTouch Mortgage CRM is favored for integrations, with reviewers specifically citing its connections to Lending Pad and Calyx.

- **BNTouch Mortgage CRM:** Integrates with Lending Pad and Calyx, with recent reviews highlighting the value of these connections for mortgage workflows.
- **Jungo: The Mortgage App:** Built on Salesforce, enabling broad integration potential, but reviewers note reliance on third-party tools for some features.

### How do BNTouch Mortgage CRM and Jungo: The Mortgage App compare on customer support?

BNTouch Mortgage CRM leads on Quality of Support, with a 1.6-point advantage over Jungo: The Mortgage App (9.2 vs 7.6).

- **BNTouch Mortgage CRM:** Reviewers consistently praise responsive, knowledgeable, and accessible support, with many citing quick resolutions and helpful onboarding.
- **Jungo: The Mortgage App:** Reviewers mention helpful support staff and positive experiences with specific team members, but also note variability and slower response times in some cases.

### Which is easier to implement, BNTouch Mortgage CRM or Jungo: The Mortgage App?

BNTouch Mortgage CRM is easier to implement, with a 2.1-point higher Ease of Setup score than Jungo: The Mortgage App (8.6 vs 6.5).

- **BNTouch Mortgage CRM:** Reviewers describe a straightforward setup process, helpful onboarding resources, and strong support during implementation.
- **Jungo: The Mortgage App:** Reviewers report a steeper learning curve, more complex setup, and the need for extensive customization, especially for teams new to Salesforce.

### Which product has better Compliance?

BNTouch Mortgage CRM is rated higher for Compliance, the most frequently mentioned feature across both products' reviews.

- **BNTouch Mortgage CRM:** Reviewers highlight strong compliance support and automation, with a Meets Requirements score of 8.9.
- **Jungo: The Mortgage App:** Reviewers note compliance capabilities, with a Meets Requirements score of 8.4.

Alternatives

**BNTouch Mortgage CRM Alternatives**

 ![Shape Mortgage CRM](https://images.g2crowd.com/uploads/product/hd_favicon/90ed07575dbde21292ccb0e8cf719fb7/shape-software-shape-mortgage-crm.svg "Shape Mortgage CRM")

[
Shape Mortgage CRM
](/products/shape-software-shape-mortgage-crm/reviews)

 ![Surefire CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2a793c9873e2d36b058c6572763b4aa0/surefire-crm.png "Surefire CRM")

[
Surefire CRM
](/products/surefire-crm/reviews)

 ![Encompass Digital Mortgage Solution](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b5b44eb5780b25b9097f3e3eba5977f9/encompass-digital-mortgage-solution.png "Encompass Digital Mortgage Solution")

[
Encompass Digital Mortgage...
](/products/encompass-digital-mortgage-solution/reviews)

 ![nCino's Mortgage Suite](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ac2fa3f27d2e6903639fbd9d3a95c190/ncino-s-mortgage-suite.png "nCino's Mortgage Suite")

[
nCino's Mortgage Suite
](/products/ncino-s-mortgage-suite/reviews)

**Jungo: The Mortgage App Alternatives**

 ![Surefire CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2a793c9873e2d36b058c6572763b4aa0/surefire-crm.png "Surefire CRM")

[
Surefire CRM
](/products/surefire-crm/reviews)

 ![Lead Management](https://images.g2crowd.com/uploads/product/hd_favicon/0a5407caba4b6fc7ed93d4e1623ae20e/total-expert-lead-management.svg "Lead Management")

[
Total Expert
](/products/total-expert-lead-management/reviews)

 ![Shape Mortgage CRM](https://images.g2crowd.com/uploads/product/hd_favicon/90ed07575dbde21292ccb0e8cf719fb7/shape-software-shape-mortgage-crm.svg "Shape Mortgage CRM")

[
Shape Mortgage CRM
](/products/shape-software-shape-mortgage-crm/reviews)

 ![Encompass Digital Mortgage Solution](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b5b44eb5780b25b9097f3e3eba5977f9/encompass-digital-mortgage-solution.png "Encompass Digital Mortgage Solution")

[
Encompass Digital Mortgage...
](/products/encompass-digital-mortgage-solution/reviews)

## BNTouch Mortgage CRM vs Jungo: The Mortgage App

When assessing the two solutions, reviewers found BNTouch Mortgage CRM easier to use, set up, and administer. Reviewers also preferred doing business with BNTouch Mortgage CRM overall.

- Reviewers felt that BNTouch Mortgage CRM meets the needs of their business better than Jungo: The Mortgage App.
- When comparing quality of ongoing product support, reviewers felt that BNTouch Mortgage CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BNTouch Mortgage CRM over Jungo: The Mortgage App.