I genuinely enjoy using BNTouch CRM system. It has helped improve our business by staying organized and on top on productivity.
Lack of post-implementation support. I have tried for the last week to talk to someone about adding text and calling functionality to my subscription, but no one has helped me. A guy named Henry replied to my e-mail, after I called and got no return phone...
We worked closely with their Support Manager Zak. He took the lead and saw us across the finish line to production. Training has been smooth so far for our Team and the access to support seems to be streamlined. We're looking forward good things with Jungo.
Everything else. Jungo promises an all encompassing program but is very limited. Texing is through a third party, Lead marketing campaigns are not trackable, LOS sync goes down all the time with no notifications, the notifications are through email only, as...
I genuinely enjoy using BNTouch CRM system. It has helped improve our business by staying organized and on top on productivity.
We worked closely with their Support Manager Zak. He took the lead and saw us across the finish line to production. Training has been smooth so far for our Team and the access to support seems to be streamlined. We're looking forward good things with Jungo.
Lack of post-implementation support. I have tried for the last week to talk to someone about adding text and calling functionality to my subscription, but no one has helped me. A guy named Henry replied to my e-mail, after I called and got no return phone...
Everything else. Jungo promises an all encompassing program but is very limited. Texing is through a third party, Lead marketing campaigns are not trackable, LOS sync goes down all the time with no notifications, the notifications are through email only, as...