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At a Glance
BMC Helix Client Management
BMC Helix Client Management
Star Rating
(13)4.1 out of 5
Market Segments
Enterprise (55.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about BMC Helix Client Management
TeamViewer
TeamViewer
Star Rating
(3,366)4.5 out of 5
Market Segments
Small-Business (41.9% of reviews)
Information
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plans
Featured Products

BMC Helix Client Management vs TeamViewer

When assessing the two solutions, reviewers found TeamViewer easier to use and set up. However, BMC Helix Client Management is easier to administer. Reviewers also preferred doing business with BMC Helix Client Management overall.

  • Reviewers felt that TeamViewer meets the needs of their business better than BMC Helix Client Management.
  • When comparing quality of ongoing product support, reviewers felt that BMC Helix Client Management is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of TeamViewer over BMC Helix Client Management.
Pricing
Entry-Level Pricing
BMC Helix Client Management
No pricing available
TeamViewer
Remote Access
Starting at $24.90
Browse all 4 pricing plans
Free Trial
BMC Helix Client Management
No trial information available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.9
6
9.1
2,780
Ease of Use
8.1
7
9.1
2,794
Ease of Setup
7.0
5
9.0
711
Ease of Admin
9.3
5
8.9
635
Quality of Support
9.5
7
8.6
2,370
Has the product been a good partner in doing business?
9.0
5
8.6
592
Product Direction (% positive)
7.7
5
8.7
2,675
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 11 FeaturesShow 11 Features
Not enough data
9.3
326
Administration
Not enough data
9.5
30
Not enough data
9.2
30
Not enough data
9.3
29
Monitoring and Management
Not enough data
9.2
29
Not enough data
9.4
29
Not enough data
9.0
30
Not enough data
9.4
30
Organization
Not enough data
9.3
29
Service Management
Not enough data
8.8
30
Not enough data
9.8
30
Not enough data
9.4
30
Not enough data
8.8
7,619
Presenter Tools
Not enough data
8.9
793
Not enough data
8.5
716
Not enough data
9.2
863
|
Verified
Not enough data
8.8
764
|
Verified
Conferencing Options
Not enough data
8.7
727
|
Verified
Not enough data
8.7
739
|
Verified
Not enough data
8.7
724
|
Verified
Application Tools
Not enough data
8.9
799
|
Verified
Not enough data
8.9
758
|
Verified
Not enough data
8.8
736
|
Verified
Unified Endpoint Management (UEM)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
6,200
Administration
Not enough data
9.3
389
Not enough data
9.1
385
Not enough data
9.0
340
Not enough data
9.1
366
Not enough data
9.0
351
Not enough data
9.0
359
Maintenance
Not enough data
9.1
355
Not enough data
9.0
323
Communication
Not enough data
9.1
354
Not enough data
8.7
302
Not enough data
8.9
305
Not enough data
8.9
327
Security
Not enough data
9.1
319
Not enough data
9.1
324
Device Support
Not enough data
9.1
349
Not enough data
9.2
361
Not enough data
9.2
358
Performance
Not enough data
9.0
333
Not enough data
9.5
61
Administration
Not enough data
9.5
13
Not enough data
9.6
12
Not enough data
9.6
13
Security
Not enough data
9.6
12
Not enough data
9.4
11
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 11 FeaturesShow 11 Features
Not enough data
8.7
201
Platform - Mobile Device Management (MDM)
Not enough data
8.4
18
Operating System
Not enough data
9.5
19
Not enough data
9.0
18
Not enough data
8.8
19
Management
Not enough data
8.8
19
Not enough data
8.5
19
Not enough data
8.8
17
Not enough data
8.3
17
Not enough data
8.8
19
Security
Not enough data
8.4
17
Not enough data
8.8
19
Enterprise IT ManagementHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
17,224
Administration
Not enough data
8.8
1273
Not enough data
8.6
1184
Not enough data
8.6
1178
Not enough data
8.6
1167
Not enough data
8.7
1200
Not enough data
8.6
1274
Not enough data
8.9
1341
Platform
Not enough data
8.9
1291
Not enough data
8.7
1250
Not enough data
8.7
1217
Not enough data
9.1
1379
Security
Not enough data
8.6
1080
Not enough data
8.8
1222
Not enough data
8.7
1168
ServiceNow Store AppsHide 2 FeaturesShow 2 Features
Not enough data
9.3
263
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Categories
Categories
Shared Categories
BMC Helix Client Management
BMC Helix Client Management
TeamViewer
TeamViewer
BMC Helix Client Management and TeamViewer share no categories
Reviews
Reviewers' Company Size
BMC Helix Client Management
BMC Helix Client Management
Small-Business(50 or fewer emp.)
22.2%
Mid-Market(51-1000 emp.)
22.2%
Enterprise(> 1000 emp.)
55.6%
TeamViewer
TeamViewer
Small-Business(50 or fewer emp.)
41.9%
Mid-Market(51-1000 emp.)
36.6%
Enterprise(> 1000 emp.)
21.5%
Reviewers' Industry
BMC Helix Client Management
BMC Helix Client Management
Information Technology and Services
22.2%
Restaurants
11.1%
Non-Profit Organization Management
11.1%
Logistics and Supply Chain
11.1%
Environmental Services
11.1%
Other
33.3%
TeamViewer
TeamViewer
Information Technology and Services
17.0%
Computer Software
10.4%
Marketing and Advertising
4.6%
Telecommunications
3.2%
Computer & Network Security
2.5%
Other
62.3%
Most Helpful Reviews
BMC Helix Client Management
BMC Helix Client Management
Most Helpful Favorable Review
Verified User
G
Verified User in Airlines/Aviation

Progressive web application, support for incident, work order, and custom application.

Most Helpful Critical Review
Verified User
G
Verified User in Environmental Services

There is nothing about this program I dislike.

TeamViewer
TeamViewer
Most Helpful Favorable Review
Shubham K.
SK
Shubham K.
Verified User

I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....

Most Helpful Critical Review
Shannon C.
SC
Shannon C.
Verified User in Law Practice

The software seemed to slow my computer down.

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BMC Helix Client Management
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TeamViewer
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Discussions
BMC Helix Client Management
BMC Helix Client Management Discussions
Monty the Mongoose crying
BMC Helix Client Management has no discussions with answers
TeamViewer
TeamViewer Discussions
How would teanviewer connect without a fast internet?
9 comments
Parvin A.
PA
Can i access the mobile phone devices through remote desktop ?
5 comments
Asher Z.
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Can i use one PC to multi remote clients?
4 comments
Parvin A.
PA