Compare Blackbaud Raiser's Edge NXT and Blackbaud eTapestry 
- Users report that Blackbaud Raiser's Edge NXT excels in Donor Profiles with a score of 8.1, while Blackbaud eTapestry scores slightly lower at 7.5. Reviewers mention that the detailed donor profiles in Raiser's Edge NXT provide a comprehensive view of donor history and engagement, which is crucial for effective fundraising strategies.
- Reviewers say that the ease of use is significantly better in Blackbaud Raiser's Edge NXT, scoring 7.4 compared to eTapestry's 6.0. Users on G2 highlight that the intuitive interface of Raiser's Edge NXT makes it easier for new users to navigate and utilize the software effectively.
- G2 users mention that Blackbaud Raiser's Edge NXT offers superior reporting capabilities with a score of 7.3, while eTapestry lags behind at 7.2. Users appreciate the variety of customizable reports available in Raiser's Edge NXT, which help in analyzing fundraising performance and donor engagement.
- Users say that Blackbaud eTapestry shines in Peer-to-peer Fundraising, scoring 6.6, compared to Raiser's Edge NXT's lower score of 5.5. Reviewers mention that eTapestry's features for managing peer-to-peer campaigns are user-friendly and effective for small organizations looking to expand their fundraising efforts.
- Reviewers mention that Blackbaud Raiser's Edge NXT has a more robust Quality of Support, scoring 7.5, while eTapestry scores 6.8. Users report that the support team for Raiser's Edge NXT is responsive and knowledgeable, which is essential for organizations that may need assistance during critical fundraising periods.
- Users on G2 report that Blackbaud Raiser's Edge NXT has better Automation features, scoring 6.4 compared to eTapestry's 6.3. Reviewers highlight that the automation tools in Raiser's Edge NXT help streamline donor communications and follow-ups, making it easier to maintain engagement with supporters.
A well designed RE system makes processes more efficient, accurate, and scalable. It also makes it much easier to leverage your data for improved communications that are extremely targeted and timely. Basic reporting and dashboards are easy to create and...
The list of things we dislike is so long that I can't possibly type it all up here. Some of main things we dislike are: - On-boarding process: We had to work with four different people to get the system set up, and we had to work on their limited...
I used eTapestry for almost 8 years with my last job. I would say that eTapestry excels at their customer support. Most of the time I would submit issues via their chat box which was always welcome with a friendly response. They would hang in with me for...
Way, way too many variables to produce a report -- I had to call customer service because settings are not user-intuitive and although they offer training videos, it's not the same. You really do need to take a class to really learn how the software works....
A well designed RE system makes processes more efficient, accurate, and scalable. It also makes it much easier to leverage your data for improved communications that are extremely targeted and timely. Basic reporting and dashboards are easy to create and...
I used eTapestry for almost 8 years with my last job. I would say that eTapestry excels at their customer support. Most of the time I would submit issues via their chat box which was always welcome with a friendly response. They would hang in with me for...
The list of things we dislike is so long that I can't possibly type it all up here. Some of main things we dislike are: - On-boarding process: We had to work with four different people to get the system set up, and we had to work on their limited...
Way, way too many variables to produce a report -- I had to call customer service because settings are not user-intuitive and although they offer training videos, it's not the same. You really do need to take a class to really learn how the software works....
