Compare Blackbaud CRM and Bloomerang 
- Users report that Bloomerang excels in ease of use with a score of 9.3, while Blackbaud CRM struggles with a score of 6.8, making Bloomerang a more user-friendly option for organizations looking to streamline their operations.
- Reviewers mention that Bloomerang's reporting capabilities are highly rated at 9.1, providing detailed insights into donor interactions, whereas Blackbaud CRM's reporting score of 5.3 indicates significant limitations in this area, leading to potential challenges in data analysis.
- G2 users highlight that Bloomerang's automation features, rated at 8.5, allow for efficient donor management and communication, while Blackbaud CRM's lower score of 4.7 suggests a lack of robust automation tools, which could hinder operational efficiency.
- Users on G2 emphasize that Bloomerang's donor profiles feature, rated at 9.0, offers comprehensive insights into donor behavior, whereas Blackbaud CRM's score of 6.3 indicates a less effective approach to managing donor information.
- Reviewers say that Bloomerang's quality of support is exceptional, with a score of 9.5, providing timely assistance and resources, while Blackbaud CRM's support score of 6.5 reflects a need for improvement in customer service responsiveness.
- Users report that Bloomerang's mobile capabilities, rated at 8.0, facilitate on-the-go access to donor information, contrasting with Blackbaud CRM's low score of 4.0, which may limit users' ability to manage fundraising efforts effectively from mobile devices.
- Unified Constituent Management
- Marketing & Engagement
- Reports, Dashboards & Analytics
The thing I like best about using BBCRM is that we are able to provide our users with access to a Business Glossary and Documentation Library. The access to these custom listbuilders allows our users groups to self-serve and train themselves on the...
BB customer service is terrible and unable to get invoicing right. They add on options/charges to our invoices that we didn't request and didn't use (because we didn't know we had). They can't FIX anything in the system and were zero help every time I...
Bloomerang offers an ease of use while providing meaningful data analysis and donor management. I have been amazed at how Bloomerang has enhanced my office. I would recommend this to anyone in the fundraising field.
I sometimes run into reporting issues when I want to filter something in a complex way. I often have to readjust my results in Excel. I would rather be able to do it all in Bloomerang. Another issue: the letter generation only produces pdfs, so you're...
The thing I like best about using BBCRM is that we are able to provide our users with access to a Business Glossary and Documentation Library. The access to these custom listbuilders allows our users groups to self-serve and train themselves on the...
Bloomerang offers an ease of use while providing meaningful data analysis and donor management. I have been amazed at how Bloomerang has enhanced my office. I would recommend this to anyone in the fundraising field.
BB customer service is terrible and unable to get invoicing right. They add on options/charges to our invoices that we didn't request and didn't use (because we didn't know we had). They can't FIX anything in the system and were zero help every time I...
I sometimes run into reporting issues when I want to filter something in a complex way. I often have to readjust my results in Excel. I would rather be able to do it all in Bloomerang. Another issue: the letter generation only produces pdfs, so you're...
