Compare Blackbaud Altru and Neon CRM 
- Users report that Neon CRM excels in Donor Profiles with a score of 8.5, highlighting its comprehensive tracking capabilities, while Blackbaud Altru's score of 8.1 indicates a solid but less robust feature set in this area.
- Reviewers mention that Neon CRM's Online Donation Portal is highly rated at 8.6, providing a user-friendly experience for donors, whereas Blackbaud Altru's donation features, while effective, do not receive the same level of praise, scoring 8.9 in Donations & Fundraising but lacking in user interface feedback.
- G2 users indicate that Neon CRM's Campaign Management is rated at 8.3, with users appreciating its intuitive setup and management tools, while Blackbaud Altru's score of 7.9 suggests it may not be as user-friendly for campaign tracking.
- Reviewers say that Neon CRM's Volunteer Management features, particularly Opportunity Listings and Volunteer Tracking, score lower at 6.8 and 7.9 respectively, indicating room for improvement, while Blackbaud Altru's volunteer management tools are perceived as more comprehensive, particularly in Volunteer Scheduling with a score of 6.8.
- Users on G2 highlight that Neon CRM's Analytics & Reporting capabilities score 8.3, with users praising the depth of insights available, while Blackbaud Altru's reporting features, scoring 7.9, are seen as less flexible and harder to navigate.
- Reviewers mention that Neon CRM's Customization options, scoring 7.6, allow for a decent level of personalization, but Blackbaud Altru shines in this area with a higher score of 8.4, indicating more robust options for tailoring the software to specific organizational needs.
- Unlimited System Users
- Unlimited Online Forms
- 3 Active Workflows
It offers a complete, cloud-based, front desk POS system (runs in a web browser) and online checkout solution for all your ticketing and admissions needs. Altru is also a robust tool for managing memberships and donations. We love that tickets sold from our...
The calendar feature allows me to see what is scheduled for each day to to get a very rough estimate on how many reservations we have. Their online videos have been helpful in navigating different features.
We can do everything regarding fundraising, volunteers, reporting and events in one software package. It is very user friendly and the set up and transition to Neon was incredibly efficient. Being able to use it on a PC, tablet or smartphone has allowed...
Around 2022, Neon started to go downhill. Bells and whistles were added that were of no benefit (to our nonprofit) and the system became even more confusing to use. For example, a donor’s email was not automatically added to our email list when the donor...
It offers a complete, cloud-based, front desk POS system (runs in a web browser) and online checkout solution for all your ticketing and admissions needs. Altru is also a robust tool for managing memberships and donations. We love that tickets sold from our...
We can do everything regarding fundraising, volunteers, reporting and events in one software package. It is very user friendly and the set up and transition to Neon was incredibly efficient. Being able to use it on a PC, tablet or smartphone has allowed...
The calendar feature allows me to see what is scheduled for each day to to get a very rough estimate on how many reservations we have. Their online videos have been helpful in navigating different features.
Around 2022, Neon started to go downhill. Bells and whistles were added that were of no benefit (to our nonprofit) and the system became even more confusing to use. For example, a donor’s email was not automatically added to our email list when the donor...
