Compare Billsby and Paddle 
At a Glance
Market Segments
Small-Business (99.4% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
$0.00 Per Month
Pay As You Go
Billsby
Star Rating
(480)4.8 out of 5
Market Segments
Small-Business (99.4% of reviews)
Entry-Level Pricing
$0.00 Per Month
Browse all 4 pricing plansPaddle
Star Rating
(173)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Entry-Level Pricing
Pay As You Go
Learn more about PaddleSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paddle excels in its "Custom Pricing" feature, allowing for tailored pricing strategies that cater to specific customer needs, while Billsby also offers this but with a slightly lower user satisfaction rating.
- Reviewers mention that Billsby shines in "Quality of Support," with a G2 rating of 9.5, indicating a more responsive and helpful support team compared to Paddle's 8.2 rating.
- G2 users highlight Paddle's "Billing Automation" as a strong point, rated at 9.0, but Billsby surpasses this with a rating of 9.4, showcasing its superior automation capabilities that streamline billing processes.
- Users on G2 note that Billsby offers better "Order Management" features, particularly in "Order History" and "Upsell & Cross-sell," with ratings of 9.5 and 9.1 respectively, compared to Paddle's lower ratings in these areas.
- Reviewers say that Paddle's "Revenue Recognition" feature is lacking, with a low rating of 4.8, while Billsby shines with a rating of 9.1, indicating a more robust solution for managing revenue recognition.
- Users report that Billsby provides a more comprehensive "Analytics/Reporting" suite, with a rating of 9.2, which is significantly higher than Paddle's 7.0, making it a better choice for businesses that rely heavily on data insights.
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Pricing
Entry-Level Pricing
Billsby
Free
$0.00
Per Month
Our Free plan let's you test out features without any limitations and get setup at your own pace. Then once you're ready to launch you can switch over to the right plan for you.
- Unlimited users
- Unlimited testing
- Unlimited time
Paddle
5% + 50c per transaction
Pay As You Go
Global payments and billing unified in one platform, with cross-border sales tax compliance and fraud protection. No migration fees, monthly fees, or hidden extras.
- Global payments and billing
- Cross-border sales tax compliance
- Fraud protection and chargeback processing
Free Trial
Billsby
Free Trial is available
Paddle
Free Trial is available
Ratings
Meets Requirements
9.4
217
8.7
129
Ease of Use
9.2
237
8.9
132
Ease of Setup
9.2
156
8.7
99
Ease of Admin
9.2
136
8.7
90
Quality of Support
9.5
212
8.2
131
Has the product been a good partner in doing business?
9.5
132
9.2
88
Product Direction (% positive)
9.1
174
8.2
126
Features by Category
Billing and Payments
Not enough data
8.4
18
Not enough data
8.6
17
Not enough data
8.9
19
Revenue Recognition
Not enough data
7.4
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Revenue Optimization
Not enough data
7.7
14
Not enough data
7.4
13
Not enough data
7.6
14
Not enough data
7.1
15
Billing
9.4
120
|
Verified
8.9
42
|
Verified
9.2
90
|
Verified
8.0
30
|
Verified
9.3
96
|
Verified
7.8
31
|
Verified
Feature Not Available
7.3
26
|
Verified
Dunning
9.2
85
|
Verified
7.7
26
|
Verified
Feature Not Available
7.5
30
|
Verified
9.0
75
|
Verified
7.9
23
|
Verified
Performance
9.3
92
|
Verified
8.1
31
|
Verified
9.1
92
|
Verified
8.0
38
|
Verified
9.3
98
|
Verified
7.6
39
|
Verified
Reporting
9.2
70
|
Verified
7.1
22
|
Verified
9.0
70
|
Verified
Feature Not Available
9.1
80
Feature Not Available
Bill Generation
Not enough data
8.0
19
Not enough data
8.3
20
Not enough data
8.4
21
Bill Processing
Not enough data
8.3
16
Not enough data
7.8
17
Not enough data
9.0
21
Integration
Not enough data
8.8
18
Not enough data
8.8
20
Not enough data
8.3
15
Order Management
9.3
53
8.5
16
|
Verified
9.5
65
8.2
23
|
Verified
9.1
45
7.9
13
|
Verified
9.6
61
9.1
19
|
Verified
Products & Plans
9.2
65
8.4
16
|
Verified
9.3
51
8.1
12
|
Verified
9.3
60
7.5
23
|
Verified
9.2
50
8.0
14
|
Verified
Pricing
9.5
86
8.9
23
|
Verified
9.1
66
8.4
23
|
Verified
9.3
58
7.8
16
|
Verified
Revenue Management
9.6
75
8.5
19
|
Verified
9.3
52
8.2
14
|
Verified
9.4
57
8.2
15
|
Verified
9.5
75
8.1
18
|
Verified
Integration
9.6
87
8.6
20
|
Verified
9.3
63
8.4
17
|
Verified
9.2
66
8.1
16
|
Verified
Tracking
Not enough data
9.6
27
Not enough data
9.6
27
Not enough data
9.3
25
Not enough data
8.7
19
Not enough data
8.5
18
Not enough data
8.9
23
Integrations
Not enough data
8.1
25
Remittance
Not enough data
8.2
21
Not enough data
8.4
25
Not enough data
8.8
24
Not enough data
8.3
24
Payment processing - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tax management - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Billsby and Paddle are categorized as Subscription Management and Subscription Billing
Unique Categories
Billsby is categorized as Usage-based billing software
Paddle is categorized as Merchant of Record, Subscription Revenue Management, Sales Tax and VAT Compliance, Billing, and Failed payment recovery
Reviews
Reviewers' Company Size
Billsby
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paddle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
46.2%
Consumer Services
12.6%
Consulting
6.6%
Management Consulting
5.5%
Computer Software
4.3%
Other
24.9%
Computer Software
50.3%
Information Technology and Services
11.4%
Internet
7.2%
Marketing and Advertising
4.2%
Design
3.6%
Other
23.4%
Most Helpful Reviews
Billsby
Most Helpful Favorable Review
Cory K.
Verified User in Consumer Services
They have knowledgeable sales reps and service reps who will take the time to zoom call you in and assist you with the Billsby platform. They really take the time to make sure you know what you are doing with their platform.
Most Helpful Critical Review
Cat P.
Verified User in Management Consulting
I don't find the process very intuitive but it was suggested by a third party that requires it for use with their platform so we will continue to learn as we go.
Paddle
Most Helpful Favorable Review
Oleksandr K.
Verified User in Information Technology and Services
The onboarding was extremely easy, with the help of excellent customer support. The team is ready to implement custom requests and very helpful. The whole system looks light and modern without the extra burden of a 20-year old system, like most of the...
Most Helpful Critical Review
Verified User in Computer Software
The support is completely unresponsive, with simple questions taking up to 5 days to get an answer. When contacting you are shown a message saying "Our Customer Support team is currently experiencing a high volume of inquiries.." but don't be fooled: that...
Cory K.
Verified User in Consumer Services
They have knowledgeable sales reps and service reps who will take the time to zoom call you in and assist you with the Billsby platform. They really take the time to make sure you know what you are doing with their platform.
Oleksandr K.
Verified User in Information Technology and Services
The onboarding was extremely easy, with the help of excellent customer support. The team is ready to implement custom requests and very helpful. The whole system looks light and modern without the extra burden of a 20-year old system, like most of the...
Cat P.
Verified User in Management Consulting
I don't find the process very intuitive but it was suggested by a third party that requires it for use with their platform so we will continue to learn as we go.
Verified User in Computer Software
The support is completely unresponsive, with simple questions taking up to 5 days to get an answer. When contacting you are shown a message saying "Our Customer Support team is currently experiencing a high volume of inquiries.." but don't be fooled: that...
Alternatives
Discussions
How do I integrate my billsby and my software or website?
2 comments
SH
You're right. Integration with Bells by would be very successful and, I would even say, necessary. I would like to say goodbye to clunky and unreliable...Read more
How do I speak to a live person?
1 comment
FG
The customer service number should be contacted.Read more
How do I get my working embeded codes to link to my website for when they sign up?
1 comment
EW
"I need to know"Read more
Which payment methods do you support?
1 comment
Official Response from Paddle
By selling your product through Paddle, you can immediately accept purchases via:
Mastercard
Visa
Maestro
American Express
Discover
Diners...Read more
Which currencies do you offer?
1 comment
Official Response from Paddle
In order to help you sell your products throughout the world, Paddle accepts payments in a wide range of currencies:
Argentine Peso (ARS)
Australian...Read more
Which languages do you support?
1 comment
Official Response from Paddle
The Paddle Checkout is localized in the following...Read more
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