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At a Glance
Market Segments
Small-Business (80.4% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
$20.00 1 user Per Month
Contact Us
BigTime
Star Rating
(1,559)4.5 out of 5
Market Segments
Small-Business (80.4% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plansSynergy
Star Rating
(23)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigTime excels in "Ease of Completing Timesheets" with a score of 9.3, making it a favorite for those who prioritize efficient time tracking. In contrast, Synergy, while still functional, does not match this level of user satisfaction in this area.
- Reviewers mention that BigTime's "Expense Reports" feature, particularly in "Digital Receipt Management" (8.5), is highly regarded for its user-friendly interface, whereas Synergy's similar feature scores lower, indicating a less intuitive experience.
- G2 users highlight BigTime's superior "Task Creation & Assignment" capabilities, scoring 8.5, which allows for better project management. Users on G2 note that Synergy's task management features, while adequate, do not offer the same level of flexibility and ease.
- Reviewers say that BigTime's "Quality of Support" is outstanding, with a score of 9.2, which is often cited as a key reason for customer loyalty. In comparison, Synergy's support, while good, scores slightly lower at 9.1, suggesting room for improvement.
- Users report that BigTime's "Project Budgeting" feature (8.3) is particularly effective for small businesses, providing clear insights and control over project finances. Synergy, while functional, does not provide the same depth of budgeting tools, leading to less favorable reviews in this area.
- Reviewers mention that BigTime's "Integration" capabilities (8.3) are robust, allowing seamless connections with other tools, which is a significant advantage for users looking for a comprehensive solution. Synergy's integration options, while present, do not offer the same breadth, leading to some user frustration.
Pricing
Entry-Level Pricing
BigTime
Essentials
$20.00
1 user Per Month
Deliver great work and get paid faster.
- Time Tracking
- Expense Management
- Project Management
Synergy
Business
Contact Us
- Project phases – Group stages together
- Customise reports – Save and share
- Budgets – Analyse profitability
Free Trial
BigTime
Free Trial is available
Synergy
Free Trial is available
Ratings
Meets Requirements
8.8
1,329
8.8
21
Ease of Use
8.7
1,360
8.3
21
Ease of Setup
8.2
930
7.3
17
Ease of Admin
8.7
923
8.5
17
Quality of Support
9.2
1,256
9.0
21
Has the product been a good partner in doing business?
9.1
922
9.0
17
Product Direction (% positive)
8.8
1,298
9.4
21
Features by Category
Expense Reports
8.7
520
Not enough data
7.9
236
Not enough data
8.1
281
Not enough data
8.5
352
Not enough data
8.6
382
Not enough data
7.4
133
Not enough data
7.8
210
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
200
Not enough data
Client Invoicing
8.4
702
Not enough data
7.7
357
Not enough data
8.3
534
Not enough data
Mobile
8.6
349
Not enough data
8.4
293
Not enough data
Feature Not Available
Not enough data
Platform
6.9
137
Not enough data
8.0
280
Not enough data
Administration
7.3
117
Not enough data
Administration
8.4
693
Not enough data
8.4
694
Not enough data
8.1
546
Not enough data
8.0
417
Not enough data
8.7
785
Not enough data
Platform
8.4
819
Not enough data
8.1
518
Not enough data
7.6
342
Not enough data
8.8
789
Not enough data
8.2
576
Not enough data
7.7
361
Not enough data
Tasks
8.6
297
|
Verified
Not enough data
8.4
271
|
Verified
Not enough data
8.0
260
|
Verified
Not enough data
7.8
241
|
Verified
Not enough data
7.6
218
|
Verified
Not enough data
7.9
229
Not enough data
7.7
235
|
Verified
Not enough data
7.9
232
|
Verified
Not enough data
Projects
8.1
249
|
Verified
Not enough data
7.7
227
|
Verified
Not enough data
7.4
215
|
Verified
Not enough data
7.8
227
|
Verified
Not enough data
7.8
247
|
Verified
Not enough data
8.3
287
|
Verified
Not enough data
7.5
219
|
Verified
Not enough data
7.9
267
|
Verified
Not enough data
7.5
206
|
Verified
Not enough data
8.9
330
|
Verified
Not enough data
7.6
197
|
Verified
Not enough data
Resource Management
7.8
212
|
Verified
Not enough data
8.1
238
|
Verified
Not enough data
8.0
243
|
Verified
Not enough data
Project Monitoring
7.8
202
|
Verified
Not enough data
7.8
229
|
Verified
Not enough data
8.2
272
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
6.2
64
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
7.5
46
Not enough data
7.8
52
Not enough data
7.7
50
Not enough data
Optimization
7.9
55
Not enough data
7.6
51
Not enough data
7.3
49
Not enough data
Accounting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Project-Based ERP
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales & Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Procurement
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Task Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Management
8.5
121
|
Verified
Not enough data
8.0
82
|
Verified
Not enough data
7.5
71
|
Verified
Feature Not Available
7.9
84
|
Verified
Not enough data
Project Management
8.3
108
|
Verified
Not enough data
8.6
137
|
Verified
Not enough data
8.1
99
|
Verified
Not enough data
8.3
106
|
Verified
Not enough data
Accounting
8.2
101
Not enough data
8.5
117
|
Verified
Not enough data
8.0
98
Not enough data
8.4
118
|
Verified
Not enough data
8.6
122
|
Verified
Not enough data
Portfolio Management
8.0
82
Feature Not Available
8.2
81
Feature Not Available
7.7
75
Feature Not Available
8.1
74
Feature Not Available
Analytics
8.2
90
|
Verified
Not enough data
8.3
131
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
Administration
8.2
112
|
Verified
Not enough data
8.1
117
|
Verified
Feature Not Available
8.4
112
|
Verified
Not enough data
Platform
8.2
80
|
Verified
Not enough data
8.0
69
|
Verified
Feature Not Available
8.7
124
|
Verified
Not enough data
7.9
109
|
Verified
Not enough data
7.4
75
|
Verified
Feature Not Available
Generative AI
6.5
9
Feature Not Available
6.5
9
Feature Not Available
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Project management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Workload
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Documents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Controls
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.0
243
Not enough data
8.3
217
Not enough data
7.7
176
Not enough data
Bill Processing
7.7
188
Not enough data
8.0
202
Not enough data
8.2
235
Not enough data
Integration
8.2
241
Not enough data
7.8
202
Not enough data
7.1
153
Not enough data
Agentic AI - Billing
6.9
6
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
9.3
907
Not enough data
9.1
869
Not enough data
9.0
804
Not enough data
Client Invoicing
8.4
702
Not enough data
7.7
357
Not enough data
8.3
534
Not enough data
Mobile Time Tracking
9.1
757
Not enough data
Administration
8.4
693
Not enough data
8.4
694
Not enough data
8.1
546
Not enough data
8.0
417
Not enough data
8.7
785
Not enough data
Platform
8.4
819
Not enough data
8.1
518
Not enough data
7.6
342
Not enough data
8.8
789
Not enough data
8.2
576
Not enough data
7.7
361
Not enough data
Categories
Categories
Shared Categories
BigTime and Synergy are categorized as Professional Services Automation, Billing, Project Management, and Resource Management
Unique Categories
BigTime is categorized as Time Tracking and Expense Management
Synergy is categorized as Work Management, Task Management, Project-Based ERP, Invoice Management, Project Collaboration, Project Cost Management, and Project Management Tools
Reviews
Reviewers' Company Size
BigTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synergy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
14.0%
Architecture & Planning
10.2%
Civil Engineering
9.6%
Information Technology and Services
6.5%
Management Consulting
5.7%
Other
54.0%
Civil Engineering
27.3%
Architecture & Planning
27.3%
Mechanical or Industrial Engineering
13.6%
Design
9.1%
Construction
9.1%
Other
13.6%
Discussions
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
How do I show a credit for an invoice that was paid in a previous cycle?
1 Comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.
Traditionally, this would be handled by the accounting package and issued...Read more
Is Synergy only available in Australia?
1 Comment
Official Response from Synergy
Synergy is available anywhere you can freely access the internet. Our HQ is Sydney, Australia. People across the globe can use Synergy — all you need is an...Read more
What do you mean by 'pure cloud' software?
1 Comment
Official Response from Synergy
Pure cloud software — sometimes called Software-as-a-Service or SaaS — is a way of delivering applications, like Synergy, over the Internet as a subscription...Read more
Is Synergy a new product?
1 Comment
Official Response from Synergy
Yes, brand spanking new. We have built Synergy from the ground up on a pure cloud platform (Microsoft Azure) to provide a better, more modern alternative to...Read more
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