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Compare BigCommerce and Retail Pro 
At a Glance
Market Segments
Small-Business (77.3% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(573)4.2 out of 5
Market Segments
Small-Business (77.3% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansRetail Pro
Star Rating
(32)3.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Retail ProBigCommerce vs Retail Pro
When assessing the two solutions, reviewers found BigCommerce easier to use. However, reviewers felt that Retail Pro was easier to administer and do business with overall. Finally, reviewers felt that the products are equally easy to set up.
- BigCommerce and Retail Pro both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that BigCommerce is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BigCommerce over Retail Pro.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Retail Pro
No pricing availableFree Trial
BigCommerce
Free Trial is available
Retail Pro
No trial information availableRatings
Meets Requirements
8.3
482
8.3
23
Ease of Use
8.4
485
7.9
24
Ease of Setup
8.3
303
8.3
7
Ease of Admin
8.4
284
8.8
7
Quality of Support
8.2
463
7.8
23
Has the product been a good partner in doing business?
8.4
281
8.9
6
Product Direction (% positive)
8.0
465
6.4
23
Features by Category
POS
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Headless Commerce
7.4
84
Not enough data
7.8
93
Not enough data
7.6
90
Not enough data
7.5
103
Not enough data
7.5
92
Not enough data
Generative AI
7.2
53
Not enough data
7.3
52
Not enough data
Agentic AI - E-Commerce Platforms
5.2
9
Not enough data
6.2
11
Not enough data
5.5
11
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.6
11
Not enough data
Merchandising/Marketing
7.9
384
Not enough data
8.3
387
Not enough data
7.7
369
Not enough data
7.9
371
Not enough data
7.9
350
Not enough data
7.7
349
Not enough data
7.9
359
Not enough data
Product Catalog
8.3
386
Not enough data
8.2
376
Not enough data
8.0
379
Not enough data
7.9
266
Not enough data
Order Process
8.5
388
Not enough data
8.1
379
Not enough data
8.5
363
Not enough data
8.8
374
Not enough data
8.5
387
Not enough data
8.2
345
Not enough data
8.1
332
Not enough data
7.8
261
Not enough data
Multi-Channel Support
8.0
320
Not enough data
8.0
352
Not enough data
7.9
304
Not enough data
8.0
338
Not enough data
7.7
231
Not enough data
7.9
245
Not enough data
7.6
197
Not enough data
Platform
8.1
296
Not enough data
7.8
361
Not enough data
7.9
335
Not enough data
8.4
355
Not enough data
7.9
354
Not enough data
8.6
361
Not enough data
Feature Not Available
Not enough data
8.6
348
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
332
Not enough data
8.6
373
Not enough data
Payment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checkout
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Help and support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Retail Pro share no categories
Unique Categories
BigCommerce is categorized as Omnichannel Commerce and E-Commerce Platforms
Retail Pro is categorized as Retail Management Software and Retail POS
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Retail Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.8%
Apparel & Fashion
6.1%
Marketing and Advertising
5.0%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.3%
Retail
48.1%
Apparel & Fashion
22.2%
Design
7.4%
Sports
3.7%
Sporting Goods
3.7%
Other
14.8%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
What kind of businesses is Retail Pro software designed for?
1 Comment
KH
Retail pro is designed for retail stores.Read more
Retail Pro has no more discussions with answers
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