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Compare BigCommerce and Chargebee 
Featured Products
At a Glance
Market Segments
Small-Business (77.0% of reviews)
Small-Business (74.1% of reviews)
Entry-Level Pricing
$29.95/ per month
Starting at $0.00
BigCommerce
Star Rating
(568)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansChargebee
Star Rating
(940)4.4 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plansBigCommerce vs Chargebee
When assessing the two solutions, reviewers found Chargebee easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with BigCommerce.
- Reviewers felt that Chargebee meets the needs of their business better than BigCommerce.
- When comparing quality of ongoing product support, reviewers felt that Chargebee is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Chargebee over BigCommerce.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
- Custom domain
- Multi-language support
- Support for multiple tax regions
Free Trial
BigCommerce
Free Trial is available
Chargebee
Free Trial is available
Ratings
Meets Requirements
8.3
481
8.7
763
Ease of Use
8.4
484
8.6
782
Ease of Setup
8.3
303
8.1
544
Ease of Admin
8.4
284
8.6
514
Quality of Support
8.3
463
8.5
731
Has the product been a good partner in doing business?
8.4
281
8.6
500
Product Direction (% positive)
8.0
464
8.6
749
Features by Category
Billing and Payments
Not enough data
8.7
219
Not enough data
8.8
231
Not enough data
8.7
231
Revenue Recognition
Not enough data
8.1
202
Not enough data
7.9
186
Not enough data
8.2
196
Revenue Optimization
Not enough data
7.1
164
Not enough data
7.4
169
Not enough data
7.7
202
Not enough data
8.0
200
Billing
Not enough data
8.7
413
|
Verified
Not enough data
8.1
352
|
Verified
Not enough data
8.2
382
|
Verified
Not enough data
7.7
248
|
Verified
Dunning
Not enough data
8.5
369
|
Verified
Not enough data
7.6
275
|
Verified
Not enough data
7.7
272
|
Verified
Performance
Not enough data
8.2
346
|
Verified
Not enough data
8.3
381
|
Verified
Not enough data
8.5
390
|
Verified
Reporting
Not enough data
7.7
223
|
Verified
Not enough data
7.6
226
|
Verified
Not enough data
7.9
261
|
Verified
Agentic AI - Subscription Billing
Not enough data
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
7.2
16
Revenue Recognition
Not enough data
8.5
77
Not enough data
8.4
70
Not enough data
7.9
64
Not enough data
8.5
70
Not enough data
8.4
72
Revenue Performance
Not enough data
8.4
68
Not enough data
8.2
63
Not enough data
8.0
68
Not enough data
8.3
80
Not enough data
8.1
70
Revenue Optimization
Not enough data
7.9
65
Not enough data
7.9
64
Not enough data
8.1
66
Not enough data
7.9
60
Integration
Not enough data
7.9
64
Not enough data
7.9
66
Not enough data
7.3
59
Not enough data
8.4
72
Order Management
Not enough data
7.5
192
|
Verified
Not enough data
8.4
240
|
Verified
Not enough data
7.5
199
|
Verified
Not enough data
8.7
255
|
Verified
Products & Plans
Not enough data
8.2
208
|
Verified
Not enough data
7.5
193
|
Verified
Not enough data
8.4
248
|
Verified
Not enough data
7.9
197
|
Verified
Pricing
Not enough data
8.5
247
|
Verified
Not enough data
8.4
245
|
Verified
Not enough data
7.8
213
|
Verified
Revenue Management
Not enough data
8.4
242
|
Verified
Not enough data
8.0
216
|
Verified
Not enough data
8.1
232
|
Verified
Not enough data
8.5
243
|
Verified
Integration
Not enough data
8.8
252
|
Verified
Not enough data
8.1
219
|
Verified
Not enough data
7.8
206
|
Verified
Agentic AI - Subscription Management
Not enough data
7.2
23
Not enough data
7.4
23
Not enough data
7.6
22
Not enough data
7.3
22
Not enough data
7.2
22
Headless Commerce
7.4
85
Not enough data
7.8
94
Not enough data
7.7
91
Not enough data
7.5
104
Not enough data
7.6
93
Not enough data
Generative AI
7.2
54
Not enough data
7.4
53
Not enough data
Agentic AI - E-Commerce Platforms
5.7
10
Not enough data
6.5
12
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.7
12
Not enough data
6.0
12
Not enough data
Merchandising/Marketing
7.9
385
Not enough data
8.3
388
Not enough data
7.7
370
Not enough data
7.9
372
Not enough data
7.9
351
Not enough data
7.7
350
Not enough data
7.9
360
Not enough data
Product Catalog
8.3
385
Not enough data
8.2
377
Not enough data
8.0
379
Not enough data
7.9
266
Not enough data
Order Process
8.5
389
Not enough data
8.1
380
Not enough data
8.5
364
Not enough data
8.8
375
Not enough data
8.5
387
Not enough data
8.2
346
Not enough data
8.1
333
Not enough data
7.8
262
Not enough data
Multi-Channel Support
8.0
321
Not enough data
8.1
353
Not enough data
7.9
305
Not enough data
8.0
338
Not enough data
7.7
232
Not enough data
7.9
246
Not enough data
7.6
198
Not enough data
Platform
8.1
297
Not enough data
7.8
361
Not enough data
7.9
334
Not enough data
8.4
356
Not enough data
7.9
354
Not enough data
8.6
362
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
333
Not enough data
8.6
374
Not enough data
Data Management
Not enough data
8.0
55
Not enough data
7.4
55
Not enough data
8.0
57
Analysis
Not enough data
7.9
55
Not enough data
8.1
57
Not enough data
7.6
56
Not enough data
7.6
55
Agentic AI - Subscription Analytics
Not enough data
5.8
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.9
8
Usage Metering - Usage-based billing Software
Not enough data
7.7
11
Not enough data
7.8
10
Not enough data
7.5
10
Bill Generation - Usage-based billing Software
Not enough data
7.3
11
Not enough data
8.8
10
Not enough data
8.7
10
Bill Processing - Usage-based billing Software
Not enough data
7.3
11
Not enough data
7.0
11
Not enough data
7.7
11
Integration - Usage-based billing Software
Not enough data
7.8
12
Not enough data
7.1
12
Not enough data
7.6
11
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Chargebee share no categories
Unique Categories
BigCommerce is categorized as Omnichannel Commerce and E-Commerce Platforms
Chargebee is categorized as Revenue Management, Subscription Billing, Subscription Revenue Management, Subscription Analytics, Subscription Management, and Usage-based billing software
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chargebee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.4%
Computer Software
32.2%
Information Technology and Services
15.2%
Marketing and Advertising
7.4%
Internet
5.2%
Health, Wellness and Fitness
3.3%
Other
36.8%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Where is Chargebee based?
2 Comments
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 Comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 Comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
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