Compare Base and Influitive 
- Users report that Influitive excels in its "Simultaneous Competitions" feature, scoring 9.1, which allows for multiple engagement activities at once, enhancing user interaction. In contrast, Base does not offer a comparable feature, which may limit its engagement capabilities.
- Reviewers mention that Influitive's "Quality of Support" is rated at 9.2, indicating a strong customer service experience, while Base's support is rated at 8.9, suggesting that Influitive may provide a more responsive and helpful support system.
- G2 users highlight Influitive's "Advanced Reporting" feature with a score of 9.2, which provides in-depth analytics for better decision-making. Base, while still strong, has a lower score of 8.3 in this area, indicating that Influitive may offer more robust reporting tools.
- Users on G2 appreciate Influitive's "Mobile App" functionality, which received a score of 7.2, but they note that it could be improved. Base's mobile optimization is rated lower at 6.8, suggesting that both products have room for improvement in mobile usability.
- Reviewers mention that Influitive's "Gamification" features are rated at 8.7, which helps in driving user engagement through game-like elements. Base also has gamification features but does not match the same level of user satisfaction, indicating that Influitive may have a more effective approach to user engagement.
- Users say that Influitive's "Referral Program" feature is rated at 8.1, while Base shines with a score of 8.6, indicating that Base may have a more effective referral system, which could be a deciding factor for businesses focused on leveraging referrals for growth.
Early days yet, but I have really enjoyed the experience working with Base to set up and build out our new customer advocacy program. Jessie has been amazing with onboarding, and no question is beyond her expertise. The customer truly seems to be at the...
This product does not work. The onboarding was extremely long, I believe we were told we could be up and running in three weeks and the process took more than three months. The reference matching does not work even if it is a very simple reference based on...
Influitive makes it very easy to rally a community of potential advocates to help us promote our products and solutions. We don't have direct relationships with all of our users, so its great that we can allow our users to pick and choose the challenges...
Updated as of 1/25/2024: While the platform is the same and the "What I like best" comments are still valid, at this point, you also have to consider Customer Support, which used to include a CSM whom you would meet with at least once a month. This is now a...
Early days yet, but I have really enjoyed the experience working with Base to set up and build out our new customer advocacy program. Jessie has been amazing with onboarding, and no question is beyond her expertise. The customer truly seems to be at the...
Influitive makes it very easy to rally a community of potential advocates to help us promote our products and solutions. We don't have direct relationships with all of our users, so its great that we can allow our users to pick and choose the challenges...
This product does not work. The onboarding was extremely long, I believe we were told we could be up and running in three weeks and the process took more than three months. The reference matching does not work even if it is a very simple reference based on...
Updated as of 1/25/2024: While the platform is the same and the "What I like best" comments are still valid, at this point, you also have to consider Customer Support, which used to include a CSM whom you would meet with at least once a month. This is now a...
