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At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
Free Per Month
Free 10 Users
Backlog
Star Rating
(382)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansYouTrack
Star Rating
(57)4.3 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that YouTrack excels in task creation and assignment with a score of 8.9, while Backlog follows closely with 8.1. Reviewers mention that YouTrack's intuitive interface makes it easier to create and assign tasks quickly.
- Reviewers mention that Backlog shines in ease of setup, scoring 9.2 compared to YouTrack's 7.3. Users on G2 appreciate Backlog's straightforward onboarding process, which allows teams to get started without extensive training.
- G2 users highlight that Backlog offers superior communication features, particularly in wiki documentation, scoring 8.6 against YouTrack's 7.3. Reviewers say that the wiki feature in Backlog facilitates better knowledge sharing among team members.
- Users say that YouTrack provides robust bug reporting capabilities, with a score of 8.5 for user reports and feedback, while Backlog scores slightly higher at 8.6. Reviewers mention that YouTrack's detailed reporting options help teams track issues more effectively.
- Reviewers mention that Backlog's mass updates feature is particularly strong, scoring 9.0 compared to YouTrack's 8.4. Users report that this functionality allows for efficient management of multiple tasks at once, saving time during project updates.
- Users on G2 report that YouTrack's task prioritization feature is highly effective, scoring 8.8, while Backlog leads with 8.9. Reviewers say that both products allow for effective prioritization, but Backlog's interface is noted for being more user-friendly in this regard.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
YouTrack
YouTrack Cloud or Server
Free
10 Users
- Free forever.
- Full-featured edition for small teams.
- Unlimited functionality.
Free Trial
Backlog
Free Trial is available
YouTrack
Free Trial is available
Ratings
Meets Requirements
9.1
301
8.7
51
Ease of Use
9.3
303
8.1
51
Ease of Setup
9.5
205
7.3
10
Ease of Admin
8.8
72
7.4
11
Quality of Support
9.1
261
8.3
38
Has the product been a good partner in doing business?
8.8
66
7.6
9
Product Direction (% positive)
9.2
294
8.8
49
Features by Category
Tasks
9.3
117
Not enough data
9.1
116
Not enough data
9.1
113
Not enough data
8.9
110
Not enough data
8.6
112
Not enough data
8.7
111
Not enough data
8.9
112
Not enough data
8.9
109
Not enough data
Projects
8.9
108
Not enough data
8.7
109
Not enough data
8.8
109
Not enough data
8.8
108
Not enough data
8.9
109
Not enough data
8.7
108
Not enough data
9.0
108
Not enough data
8.6
107
Not enough data
8.6
107
Not enough data
8.7
108
Not enough data
8.7
106
Not enough data
Resource Management
8.9
106
Not enough data
8.9
106
Not enough data
8.9
105
Not enough data
Project Monitoring
8.9
106
Not enough data
8.8
107
Not enough data
8.9
107
Not enough data
Generative AI
8.3
57
Not enough data
8.4
57
Not enough data
Agentic AI - Project Management
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Bug Reporting
9.0
144
8.5
10
9.0
143
8.7
9
9.1
153
9.1
9
Bug Monitoring
Feature Not Available
8.3
9
9.1
155
8.7
9
9.1
148
8.7
9
Agentic AI - Bug Tracking
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
9.2
84
8.1
6
9.1
84
7.8
6
9.1
84
8.3
6
9.2
83
7.8
6
Task Management
9.3
84
8.3
6
9.1
84
8.1
6
9.0
84
8.3
6
9.0
83
8.6
6
Generative AI
8.4
37
Not enough data
8.6
37
Not enough data
Automation
8.8
46
Not enough data
8.9
47
Not enough data
9.1
47
Not enough data
Administration
9.3
47
Not enough data
9.2
47
Not enough data
9.6
47
Not enough data
Project management
9.4
48
Not enough data
9.1
46
Not enough data
9.2
47
Not enough data
9.3
47
Not enough data
9.1
47
Not enough data
9.0
47
Not enough data
9.6
47
Not enough data
Workload
9.3
48
Not enough data
9.4
48
Not enough data
9.2
48
Not enough data
9.2
46
Not enough data
Communication & Collaboration
9.4
47
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Cost Management
9.1
46
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Integration
9.0
46
Not enough data
9.1
46
Not enough data
9.2
45
Not enough data
Generative AI
8.7
24
Not enough data
8.8
24
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
66
Not enough data
8.4
68
Not enough data
8.1
66
Not enough data
8.6
65
Not enough data
8.4
64
Not enough data
Content & Documents
8.4
67
Not enough data
8.6
71
Not enough data
8.4
71
Not enough data
8.4
68
Not enough data
Controls
8.5
68
Not enough data
8.4
65
Not enough data
8.6
69
Not enough data
8.4
63
Not enough data
8.3
63
Not enough data
Project Management
9.2
73
Not enough data
9.1
69
Not enough data
9.0
69
Not enough data
8.6
65
Not enough data
Remote Collaboration
8.7
67
Not enough data
8.9
67
Not enough data
8.7
65
Not enough data
8.0
63
Not enough data
Generative AI
6.7
30
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Planning
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Workflow Management
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
7.3
5
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Backlog and YouTrack are categorized as Project Collaboration, Task Management, Bug Tracking, and Project Management
Unique Categories
Backlog is categorized as Version Control Hosting and Work Management
YouTrack is categorized as Knowledge Base and Product Management
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
YouTrack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
46.3%
Computer Software
19.2%
Hospital & Health Care
2.4%
Marketing and Advertising
2.1%
Retail
1.5%
Other
28.6%
Information Technology and Services
14.3%
Computer Software
14.3%
Marketing and Advertising
10.7%
Internet
10.7%
Translation and Localization
3.6%
Other
46.4%
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
Is YouTrack open source?
1 Comment
Official Response from YouTrack
YouTrack is not open-source. YouTrack is created and licensed by JetBrains as a project management tool that can adapt to your processes to help you deliver...Read more
YouTrack has no more discussions with answers
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