Compare Backlog and Jira 
At a Glance
Market Segments
Small-Business (48.7% of reviews)
Mid-Market (42.6% of reviews)
Entry-Level Pricing
Free Per Month
starts at $20/ month for 10 users
Backlog
Star Rating
(300)4.5 out of 5
Market Segments
Small-Business (48.7% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansJira
Star Rating
(6,291)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Entry-Level Pricing
starts at $20/ month for 10 users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in task management with features like "Task Prioritization" rated at 9.6, while Backlog's similar feature is rated lower, indicating that Jira provides a more robust experience for managing tasks effectively.
- Reviewers mention that Backlog shines in ease of use, with a score of 9.1 for "Ease of Use," compared to Jira's 8.0, suggesting that new users may find Backlog more intuitive and user-friendly.
- G2 users highlight Jira's superior "Mass Updates" feature, scoring 9.0, which allows for efficient bulk changes, whereas Backlog's capabilities in this area are not as strong, making Jira a better choice for teams needing to manage large volumes of tasks.
- Users on G2 report that Backlog offers a free entry-level price, making it more accessible for small businesses, while Jira starts at $20/month for 10 users, which may be a barrier for smaller teams looking to adopt project management software.
- Reviewers say that Jira's "Custom Workflows" feature, rated at 8.6, allows for greater flexibility in project management compared to Backlog's 8.9, which, while still strong, may not offer the same level of customization for complex projects.
- Users report that both products have strong "Bug Reporting" features, but Jira's "User Reports & Feedback" scored slightly higher at 8.8 compared to Backlog's 8.6, indicating that Jira may provide a more comprehensive approach to tracking and managing bugs.
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Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
Jira
Development
starts at $20
/ month for 10 users
JIRA and JIRA Agile for issue tracking and development.
Free Trial
Backlog
Free Trial is available
Jira
No trial information availableRatings
Meets Requirements
8.9
234
8.8
5,219
Ease of Use
9.1
235
8.0
5,252
Ease of Setup
9.3
140
7.6
1,528
Ease of Admin
8.8
71
7.5
1,306
Quality of Support
8.9
196
8.2
3,980
Has the product been a good partner in doing business?
8.8
65
8.5
1,171
Product Direction (% positive)
9.0
226
8.2
5,048
Features by Category
Tasks
9.1
89
8.8
101
8.9
88
8.4
99
8.9
85
8.5
101
8.6
82
8.4
100
8.4
84
8.0
93
8.5
83
8.0
91
8.7
84
8.4
99
8.6
81
8.6
50
Projects
8.6
80
8.6
97
8.4
81
8.5
92
8.5
81
7.9
83
8.5
80
8.3
90
8.6
81
8.5
95
8.4
80
7.9
43
8.8
80
8.8
49
8.3
79
8.0
87
8.2
79
8.2
42
8.5
80
7.9
49
8.3
78
8.5
87
Resource Management
8.5
78
8.0
89
8.6
78
8.2
92
8.7
77
8.3
92
Project Monitoring
8.7
78
8.1
82
8.4
79
8.4
91
8.6
79
8.5
95
Generative AI
Feature Not Available
8.1
42
Feature Not Available
8.1
44
Bug Reporting
8.7
110
8.8
1445
8.6
109
8.7
1405
8.9
119
8.8
1480
Bug Monitoring
Feature Not Available
8.6
1392
8.9
121
8.9
1488
8.9
114
8.8
1379
Task Creation
8.9
61
Not enough data
8.8
61
Not enough data
8.9
61
Not enough data
9.0
60
Not enough data
Task Management
9.0
61
Not enough data
8.8
61
Not enough data
8.7
61
Not enough data
8.7
60
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Automation
8.6
27
Not enough data
8.8
28
Not enough data
8.8
28
Not enough data
Administration
9.4
28
Not enough data
9.0
28
Not enough data
9.6
28
Not enough data
Project management
9.3
29
Not enough data
8.8
27
Not enough data
8.9
28
Not enough data
9.2
28
Not enough data
8.9
28
Not enough data
9.0
28
Not enough data
9.5
29
Not enough data
Workload
9.4
29
Not enough data
9.3
29
Not enough data
9.0
29
Not enough data
9.0
28
Not enough data
Communication & Collaboration
9.2
28
Not enough data
8.9
27
Not enough data
9.3
27
Not enough data
Cost Management
9.0
27
Not enough data
9.3
27
Not enough data
9.3
27
Not enough data
Integration
8.9
27
Not enough data
9.1
27
Not enough data
9.2
26
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
8.1
56
Not enough data
8.4
58
Not enough data
8.2
56
Not enough data
8.5
55
Not enough data
8.3
54
Not enough data
Content & Documents
8.2
57
Not enough data
8.5
61
Not enough data
8.2
61
Not enough data
8.3
58
Not enough data
Controls
8.4
58
Not enough data
8.4
55
Not enough data
8.6
59
Not enough data
8.3
53
Not enough data
8.1
53
Not enough data
Project Management
9.2
63
Not enough data
9.1
59
Not enough data
9.0
59
Not enough data
8.6
55
Not enough data
Remote Collaboration
8.7
57
Not enough data
8.9
57
Not enough data
8.8
55
Not enough data
7.9
53
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
Not enough data
8.4
2279
Not enough data
8.2
2145
Not enough data
8.1
2059
Planning
Not enough data
8.7
2744
Not enough data
8.7
2820
Not enough data
8.8
2556
Not enough data
8.6
2662
Not enough data
8.3
2286
Workflow Management
Not enough data
8.6
2614
Not enough data
8.8
2864
Not enough data
7.8
1895
Not enough data
8.4
2126
Categories
Categories
Shared Categories
Backlog and Jira are categorized as Bug Tracking and Project Management
Unique Categories
Backlog is categorized as Project Collaboration, Version Control Hosting, Task Management, and Work Management
Jira is categorized as Product Management
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
34.7%
Computer Software
23.6%
Hospital & Health Care
3.0%
Marketing and Advertising
2.6%
Retail
1.8%
Other
34.3%
Computer Software
23.6%
Information Technology and Services
23.5%
Internet
4.6%
Financial Services
4.5%
Marketing and Advertising
4.3%
Other
39.5%
Most Helpful Reviews
Backlog
Most Helpful Favorable Review
Keshav S.
Verified User in Computer Software
It is an excellent project management software with a user-friendly interface and effortless usability.
Most Helpful Critical Review
Verified User in Information Technology and Services
1. Not able to create different bug status for different projects (like -> verified on dev build, verified on qa build, verified on staging build etc.) 2. No different section is available to manage test cases, smoke tests etc and their reports according...
Jira
Most Helpful Favorable Review
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Most Helpful Critical Review
Verified User in Market Research
Oh, there are many: - Disruptive forced changes to the software - Jira is complex software and you have to first set it up, which takes a lot of time, and then learn the setup and the software itself, which also takes time. That alone would be fine IF Jira...
Keshav S.
Verified User in Computer Software
It is an excellent project management software with a user-friendly interface and effortless usability.
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Verified User in Information Technology and Services
1. Not able to create different bug status for different projects (like -> verified on dev build, verified on qa build, verified on staging build etc.) 2. No different section is available to manage test cases, smoke tests etc and their reports according...
Verified User in Market Research
Oh, there are many: - Disruptive forced changes to the software - Jira is complex software and you have to first set it up, which takes a lot of time, and then learn the setup and the software itself, which also takes time. That alone would be fine IF Jira...
Discussions
When we can add more field in bug Life cycle ?
1 comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
Is Jira a good tool?
12 comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
6 comments
VC
teams plan sprints, manage backlogsRead more
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